Callex Solutions

Established in 2024 and located in Ahmedabad, Callex is a prominent provider of VoIP solutions based on FreeSWITCH, with a specialization in PBX and call center software. Our main goal is to offer innovative call center solutions that improve communication, efficiency, and customer engagement. With a team boasting more than 10 years of experience in the call center sector, we possess extensive expertise in creating scalable, high-performance systems. At Callex, we prioritize innovation, dependability, and seamless integration, equipping businesses with state-of-the-art VoIP technology for enhanced customer interactions. We place a strong emphasis on customization and flexibility, ensuring that each solution is designed to address the specific needs of our clients. From omnichannel communication and predictive dialing to real-time reporting, we deliver tools that help organizations optimize their operations and boost productivity. Our offerings include: Power Dialer, AI-Agent, Voice Broadcast (Voice Blast), and management of Incoming & Outgoing Calls. Features encompass: Smart Trunk Routing, Predictive Dialer, Progressive Dialer, Preview Dialer, Voice Broadcast, AI-Agent (for Outbound and Inbound), Auto Dialer, Call Analytics, Supervisor tools, Auto Audit, Call Monitoring, Call Barge, Call Whisper, Advanced DID Routing, Answering Machine Detection, Call Recording, IVR, DID Time Condition Routing, and Multi-Tenant Support.