Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

National Consumer Financial
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At National Consumer Financial, our mission is to ensure a smooth and clear process when you decide to upgrade your merchant account. We offer local representation along with 24/7 national support. Our team of experts allows you to concentrate on managing your business. We equip our merchants with t
Highlights
$1,000+
Min Project Size
10-49
Employees
Services Provided
50% Customer Support Outsourcing
37% Software Development Services
13% Account Management
AI Summary
“National Consumer Financial provides expert merchant account services with 24/7 national support, advanced payment solutions, robust security, and comprehensive operational assistance to streamline business management.”
Innovative Marketing Solutions
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Innovative Marketing is a comprehensive Point of Purchase Display company that offers a range of services. We provide in-house design, engineering, project management, customer support, and sales.
Highlights
10-49
Employees
Schaumburg, Illinois, Us
Services Provided
33% Customer Support Outsourcing
33% Product Design
25% Marketing Services
9% Project Management
AI Summary
“Innovative Marketing Solutions delivers comprehensive point of purchase display services—including design, engineering, project management, and customer support—serving retail and consumer brands across the U.S.”
Uassist.ME
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Uassist.ME is a top nearshore outsourcing partner that specializes in bilingual virtual assistance and business process outsourcing (BPO) services for small to medium-sized enterprises. Based in Miami, FL, with operations in San Salvador, El Salvador, we provide scalable, cost-effective solutions de
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Miami Beach, Florida, Us
Services Provided
50% Customer Support Outsourcing
41% Business Process Outsourcing
5% Sales Services
4% Bookkeeping Services
AI Summary
“Uassist.ME offers bilingual virtual assistance and BPO services tailored for SMEs, delivering scalable, cost-effective solutions with a focus on partnership, transparency, and operational excellence.”
Logica Infotech Services Pvt. Ltd.
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With over 15 years of experience in the field as a top IT consultancy and call center outsourcing provider, Logica Infotech prioritizes customer satisfaction as its main goal. Prominent companies in the US, UK, India, and other nations utilize our contact center services to maintain smooth connectiv
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kolkata, West Bengal, In
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Logica Infotech Services Pvt. Ltd. is a leading IT consultancy and call center outsourcing provider with over 15 years of experience, enhancing CRM and customer engagement globally.”
NICE inContact
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NICE inContact is a leading provider of cloud contact center software, offering the most comprehensive, user-friendly, and dependable solution to assist organizations in reaching their customer experience objectives. With a commitment to ongoing innovation in the cloud, NICE inContact stands out as
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Sandy, Utah, Us
Services Provided
50% Customer Support Outsourcing
50% Operational Process Consulting
AI Summary
“NICE inContact delivers comprehensive, reliable cloud contact center software integrating customer interaction capabilities, expert services, and a broad partner network to enhance customer experience.”
OnBrand24
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OnBrand24 employs over 350 staff at its call center locations in Beverly, MA (headquarters), Savannah, GA, and Portsmouth, NH. As a dynamic and expanding company, OnBrand24 has recently been included in the Inc. 5000 list of America’s fastest-growing companies. For the second consecutive year, we al
Highlights
$5,000+
Min Project Size
250-999
Employees
Beverly, Massachusetts, Us
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“OnBrand24 operates multiple call centers across the U.S., offering comprehensive inbound and outbound customer service solutions, including sales, support, lead generation, and engagement services, recognized for fast growth and service excellence.”
Conectys
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We are Conectys—an innovative outsourcing company that seamlessly integrates AI technology with human insight. If you represent a rapidly growing, digital-first brand, you've found the right partner. Our advantage lies in our ability to merge AI capabilities with multilingual human skills across mor
Highlights
$250,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Bucuresti, Bucuresti, Ro
Services Provided
50% Content Moderation Services
50% Customer Support Outsourcing
AI Summary
“Conectys is a global outsourcing company blending AI technology with multilingual human expertise, delivering adaptable solutions across sectors like gaming, fintech, and e-commerce for digital-first brands.”
QDegrees Services
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At QDegrees Services, we are a consultancy firm focused on business solutions and product innovation. Our aim is to help clients boost customer satisfaction and loyalty by enhancing the customer experience. Our mission is to simplify and improve customer experience through innovative CX models that
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Jaipur, Rajasthan, In
Services Provided
15% Change Management Consulting
25% Operational Process Consulting
10% Market Research & Competitive Intelligence
50% Customer Support Outsourcing
AI Summary
“QDegrees Services offers comprehensive consulting, innovative SaaS products, and customer support outsourcing, enhancing customer experience and operational efficiency across industries to drive client satisfaction and loyalty.”
WePay Technologies - BPO and Call Center
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WePay Technologies - BPO and Call Center, recognized as the premier call center in Rawalpindi, has been offering high-quality call and contact center services that foster growth and excellence for expanding businesses, including customer support, telemarketing, and back-office assistance. The compan
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Rawalpindi, Pk Punjab, Pk
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“WePay Technologies is a UK-based, data-driven BPO and call center specializing in customer support, telemarketing, and back-office services, emphasizing innovation and global scalability.”
@liveconx
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For more than 20 years, @liveconx has delivered effective and cost-effective multi-channel contact response solutions and call answering services that monitor, manage, and address all client communications, no matter the method or time. @liveconx provides a comprehensive array of standard, tailored,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Cornwall, Ontario, Ca
Services Provided
50% Customer Support Outsourcing
50% Sales Development Representative (SDR) Services
AI Summary
“@liveconx offers comprehensive multi-channel contact response and call answering services, delivering tailored communication management and customized training to efficiently handle client interactions across various methods and times.”

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