Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. Is this your business? Become an Edverise partner & Claim Now

    Innovative Marketing is a comprehensive Point of Purchase Display company that offers a range of services. We provide in-house design, engineering, project management, customer support, and sales.


    Highlights

    10-49

    Employees

    Schaumburg, Illinois, Us

    Services Provided
    33% Customer Support Outsourcing
    33% Product Design
    25% Marketing Services
    9% Project Management
    AI Summary

    Innovative Marketing Solutions delivers comprehensive point of purchase display services—including design, engineering, project management, and customer support—serving retail and consumer brands across the U.S.

  2. Uassist.ME logo
    Uassist.MEProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Uassist.ME is a top nearshore outsourcing partner that specializes in bilingual virtual assistance and business process outsourcing (BPO) services for small to medium-sized enterprises. Based in Miami, FL, with operations in San Salvador, El Salvador, we provide scalable, cost-effective solutions de


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Miami Beach, Florida, Us

    Services Provided
    50% Customer Support Outsourcing
    41% Business Process Outsourcing
    5% Sales Services
    4% Bookkeeping Services
    AI Summary

    Uassist.ME offers bilingual virtual assistance and BPO services tailored for SMEs, delivering scalable, cost-effective solutions with a focus on partnership, transparency, and operational excellence.

  3. NICE inContact logo
    NICE inContactProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    NICE inContact is a leading provider of cloud contact center software, offering the most comprehensive, user-friendly, and dependable solution to assist organizations in reaching their customer experience objectives. With a commitment to ongoing innovation in the cloud, NICE inContact stands out as


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Sandy, Utah, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Operational Process Consulting
    AI Summary

    NICE inContact delivers comprehensive, reliable cloud contact center software integrating customer interaction capabilities, expert services, and a broad partner network to enhance customer experience.

  4. Is this your business? Become an Edverise partner & Claim Now

    With over 15 years of experience in the field as a top IT consultancy and call center outsourcing provider, Logica Infotech prioritizes customer satisfaction as its main goal. Prominent companies in the US, UK, India, and other nations utilize our contact center services to maintain smooth connectiv


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kolkata, West Bengal, In

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Logica Infotech Services Pvt. Ltd. is a leading IT consultancy and call center outsourcing provider with over 15 years of experience, enhancing CRM and customer engagement globally.

  5. OnBrand24 logo
    OnBrand24Profile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    OnBrand24 employs over 350 staff at its call center locations in Beverly, MA (headquarters), Savannah, GA, and Portsmouth, NH. As a dynamic and expanding company, OnBrand24 has recently been included in the Inc. 5000 list of America’s fastest-growing companies. For the second consecutive year, we al


    Highlights

    $5,000+

    Min Project Size

    250-999

    Employees

    Beverly, Massachusetts, Us

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    OnBrand24 operates multiple call centers across the U.S., offering comprehensive inbound and outbound customer service solutions, including sales, support, lead generation, and engagement services, recognized for fast growth and service excellence.

  6. Conectys logo
    ConectysProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    We are Conectys—an innovative outsourcing company that seamlessly integrates AI technology with human insight. If you represent a rapidly growing, digital-first brand, you've found the right partner. Our advantage lies in our ability to merge AI capabilities with multilingual human skills across mor


    Highlights

    $250,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Bucuresti, Bucuresti, Ro

    Services Provided
    50% Content Moderation Services
    50% Customer Support Outsourcing
    AI Summary

    Conectys is a global outsourcing company blending AI technology with multilingual human expertise, delivering adaptable solutions across sectors like gaming, fintech, and e-commerce for digital-first brands.

  7. QDegrees Services logo
    QDegrees ServicesProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At QDegrees Services, we are a consultancy firm focused on business solutions and product innovation. Our aim is to help clients boost customer satisfaction and loyalty by enhancing the customer experience. Our mission is to simplify and improve customer experience through innovative CX models that


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Jaipur, Rajasthan, In

    Services Provided
    15% Change Management Consulting
    25% Operational Process Consulting
    10% Market Research & Competitive Intelligence
    50% Customer Support Outsourcing
    AI Summary

    QDegrees Services offers comprehensive consulting, innovative SaaS products, and customer support outsourcing, enhancing customer experience and operational efficiency across industries to drive client satisfaction and loyalty.

  8. Is this your business? Become an Edverise partner & Claim Now

    WePay Technologies - BPO and Call Center, recognized as the premier call center in Rawalpindi, has been offering high-quality call and contact center services that foster growth and excellence for expanding businesses, including customer support, telemarketing, and back-office assistance. The compan


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Rawalpindi, Pk Punjab, Pk

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    WePay Technologies is a UK-based, data-driven BPO and call center specializing in customer support, telemarketing, and back-office services, emphasizing innovation and global scalability.

  9. @liveconx logo
    @liveconxProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    For more than 20 years, @liveconx has delivered effective and cost-effective multi-channel contact response solutions and call answering services that monitor, manage, and address all client communications, no matter the method or time. @liveconx provides a comprehensive array of standard, tailored,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Cornwall, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    @liveconx offers comprehensive multi-channel contact response and call answering services, delivering tailored communication management and customized training to efficiently handle client interactions across various methods and times.

  10. Premier BPO logo
    Premier BPOProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    Founded in 2003, Premier BPO is an outsourcing firm that caters to the needs of small to mid-sized businesses. They recognize that each client is distinct and necessitates personalized solutions that align with their specific requirements. Premier BPO works collaboratively with clients to design and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Clarksville, Tennessee, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Sales Development Representative (SDR) Services
    AI Summary

    Premier BPO, established in 2003, offers tailored outsourcing solutions for small to mid-sized businesses, enhancing efficiency, customer satisfaction, and delivering advanced analytics and reporting.

One Platform. One Promise. One Trust.

Whatever your business challenge, browse our most in-demand service categories to find top-rated companies and providers.

Connectingyouwiththeworld'stop-ratedfirms.