
OnBrand24
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Overview
$5,000+
Min Project Size
250 - 999
Employees
1980
Year Founded
ABOUT ONBRAND24
OnBrand24 Premier Call Center Services
OnBrand24 employs over 350 staff at its call center locations in Beverly, MA (headquarters), Savannah, GA, and Portsmouth, NH. As a dynamic and expanding company, OnBrand24 has recently been included in the Inc. 5000 list of America’s fastest-growing companies. For the second consecutive year, we also received top accolades from TopTenREVIEWS for excellence in call center solutions. Our inbound call center services encompass customer service outsourcing, order processing and taking, inside sales (including upselling and cross-selling), help desk support, live chat assistance, social media engagement, physician referrals, and class registrations. The outbound call center services we offer include B2B lead generation, appointment scheduling, customer retention efforts, customer surveys, database maintenance, and list cleaning.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$5,000+
Min Project Size
250 - 999
Employees
1980
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
60% Outbound Lead Generation
40% Appointment Setting Services
About the Team
OUR STORY
Founded in 1993 as Pike Communications and later rebranded to OnBrand24, this global tech-enabled call center operates across multiple continents including North America, South America, South Africa, Europe, and Asia. Serving diverse industries like e-Commerce, Retail, Healthcare, and Technology, OnBrand24 delivers 24/7/365 customized customer engagement solutions spanning inbound support, outbound campaigns, social media, and back-office administration. The company emphasizes continuous employee development, offering comprehensive training and refresher courses to maintain service excellence. By integrating advanced technology with skilled talent, OnBrand24 ensures operational excellence, innovation, and adaptability. With over 5,000 associates and a history of consistent growth, it remains dedicated to elevating customer experiences worldwide through tailored, efficient outsourcing models.
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Locations
Headquarters
8001 Chatham Center Drive Suite150 United States 31405
Savannah, Georgia, United States 31405
Headquarters
222 International Drive Suite 145 United States 03801