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OnBrand24

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Overview

$5,000+

Min Project Size

250 - 999

Employees

1980

Year Founded

ABOUT ONBRAND24

OnBrand24 Premier Call Center Services

OnBrand24 employs over 350 staff at its call center locations in Beverly, MA (headquarters), Savannah, GA, and Portsmouth, NH. As a dynamic and expanding company, OnBrand24 has recently been included in the Inc. 5000 list of America’s fastest-growing companies. For the second consecutive year, we also received top accolades from TopTenREVIEWS for excellence in call center solutions. Our inbound call center services encompass customer service outsourcing, order processing and taking, inside sales (including upselling and cross-selling), help desk support, live chat assistance, social media engagement, physician referrals, and class registrations. The outbound call center services we offer include B2B lead generation, appointment scheduling, customer retention efforts, customer surveys, database maintenance, and list cleaning.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$5,000+

Min Project Size

250 - 999

Employees

1980

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
60% Outbound Lead Generation
40% Appointment Setting Services

About the Team

OUR STORY
Founded in 1993 as Pike Communications and later rebranded to OnBrand24, this global tech-enabled call center operates across multiple continents including North America, South America, South Africa, Europe, and Asia. Serving diverse industries like e-Commerce, Retail, Healthcare, and Technology, OnBrand24 delivers 24/7/365 customized customer engagement solutions spanning inbound support, outbound campaigns, social media, and back-office administration. The company emphasizes continuous employee development, offering comprehensive training and refresher courses to maintain service excellence. By integrating advanced technology with skilled talent, OnBrand24 ensures operational excellence, innovation, and adaptability. With over 5,000 associates and a history of consistent growth, it remains dedicated to elevating customer experiences worldwide through tailored, efficient outsourcing models.

Projects & Clients

Project Size & Rate
Minimum Project Size

$5,000+

Locations

Headquarters

100 Cummings Center Suite 306L

Beverly, Massachusetts, United States 01915
Headquarters

8001 Chatham Center Drive Suite150 United States 31405

Savannah, Georgia, United States 31405
Headquarters

222 International Drive Suite 145 United States 03801

Nashua, New Hampshire, United States 03801
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