Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

Top Retail Customer Support Outsourcing Companies

  1. LTVplus logo
    LTVplusProfile set up by Edverise AI
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    LTVplus is an international outsourcing firm that enhances businesses with outstanding customer service, aiming to eliminate poor customer experiences and boost brand loyalty. Our committed teams, which include live chat agents, customer service representatives, experts in shopping cart abandonment,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    75% Customer Support Outsourcing
    15% Customer Success Program Design
    10% Churn Analysis & Retention Strategy
    AI Summary

    LTVplus is a global outsourcing company delivering expert customer service through trained teams in live chat, shopping cart abandonment, and payment recovery, enhancing brand loyalty without hidden fees.

  2. M
    Mensen PratenProfile set up by Edverise AI
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    Mensen Praten is a U.S.-based provider of business process outsourcing (BPO) services, focused on areas such as customer support, technical assistance, virtual receptionist services, e-commerce support, and back-office tasks. Based in Rocky Mount, NC, we collaborate with expanding companies across v


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    2-9

    Employees

    Rocky Mount, North Carolina, Us

    Services Provided
    80% Customer Support Outsourcing
    20% Customer Success Program Design
    AI Summary

    Mensen Praten offers flexible BPO services including customer support, technical assistance, virtual receptionist, and back-office solutions, partnering with diverse sectors to enhance brand-aligned customer experiences.

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    Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    80% Customer Support Outsourcing
    20% Live Chat & Chatbot Implementation
    AI Summary

    Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.

  4. E Virtual Services logo
    E Virtual ServicesProfile set up by Edverise AI
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    E Virtual Services LLC is a certified virtual assistant company that provides exceptional and high-quality virtual services to its clients. You can rest assured, as our virtual assistants will help you with time-consuming and essential tasks. Our team consists of skilled, experienced, and qualified


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Minnetonka, Minnesota, Us

    Services Provided
    70% Customer Support Outsourcing
    30% Help Center & Knowledge Base Development
    AI Summary

    E Virtual Services LLC offers skilled virtual assistant solutions, handling essential tasks efficiently with affordable pricing, aiming to enhance clients' business performance across various needs.

  5. ContactPoint 360 logo
    ContactPoint 360Profile set up by Edverise AI
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    ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    1000-9999

    Employees

    Montreal, Quebec, Ca

    Services Provided
    70% Customer Support Outsourcing
    30% Customer Success Program Design
    AI Summary

    ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.

  6. Protel BPO logo
    Protel BPOProfile set up by Edverise AI
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    Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Belize City, Belize, Bz

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.

  7. West Coast Floral logo
    West Coast FloralProfile set up by Edverise AI
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    For the past three decades, West Coast Floral has been bringing happiness to plant enthusiasts throughout North America by offering an exceptional variety of stunning plants, fresh flowers, container designs, and lifestyle products. Annually, we cultivate over three million plants in our 16 greenhou


    Highlights

    $1,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Surrey, British Columbia, Ca

    Services Provided
    50% Customer Support Outsourcing
    22% Agriculture Services
    17% Delivery & Courier Services
    11% Warehousing & Storage Services
    AI Summary

    West Coast Floral is a leading North American supplier of diverse plants and floral products, offering comprehensive greenhouse-to-door services with reliable delivery and excellent customer support.

  8. Cenit Inc logo
    Cenit IncProfile set up by Edverise AI
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    At Cenit Inc., we believe that geographic limits shouldn't dictate your profits. We focus on delivering premium Business Process Outsourcing (BPO) services that enable U.S. companies to reduce payroll costs by as much as 80%, all while maintaining high-quality talent. By incorporating Cenit’s commit


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    70% Customer Support Outsourcing
    15% Escalation Management Process Design
    15% Customer Success Program Design
    AI Summary

    Cenit Inc. provides premium Business Process Outsourcing services that help U.S. companies reduce payroll costs up to 80% while ensuring quality talent and seamless integration.

  9. Global Response logo
    Global ResponseProfile set up by Edverise AI
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    Global Response was established in 1974 by Herman Shooster, who had a deep understanding of customer service prior to starting the company. We provide an extensive array of contact center services, encompassing personalized customer care, inbound sales, order processing, and support through chat, em


    Highlights

    $50,000+

    Min Project Size

    1000-9999

    Employees

    Margate, Florida, Us

    Services Provided
    60% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Live Chat & Chatbot Implementation
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Global Response, founded in 1974, delivers comprehensive contact center services including customer care, sales, and multi-channel support via phone, chat, email, SMS, and social media.

  10. Is this your business? Become an Edverise partner & Claim Now

    At National Consumer Financial, our mission is to ensure a smooth and clear process when you decide to upgrade your merchant account. We offer local representation along with 24/7 national support. Our team of experts allows you to concentrate on managing your business. We equip our merchants with t


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided
    50% Customer Support Outsourcing
    37% Software Development Services
    13% Account Management
    AI Summary

    National Consumer Financial provides expert merchant account services with 24/7 national support, advanced payment solutions, robust security, and comprehensive operational assistance to streamline business management.

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