Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

M
Mensen Praten
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Mensen Praten is a U.S.-based provider of business process outsourcing (BPO) services, focused on areas such as customer support, technical assistance, virtual receptionist services, e-commerce support, and back-office tasks. Based in Rocky Mount, NC, we collaborate with expanding companies across v
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Rocky Mount, North Carolina, Us
Services Provided
80% Customer Support Outsourcing
20% Customer Success Program Design
AI Summary
“Mensen Praten offers flexible BPO services including customer support, technical assistance, virtual receptionist, and back-office solutions, partnering with diverse sectors to enhance brand-aligned customer experiences.”
Paival Call Solutions
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Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
80% Customer Support Outsourcing
20% Live Chat & Chatbot Implementation
AI Summary
“Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.”
E Virtual Services
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E Virtual Services LLC is a certified virtual assistant company that provides exceptional and high-quality virtual services to its clients. You can rest assured, as our virtual assistants will help you with time-consuming and essential tasks. Our team consists of skilled, experienced, and qualified
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Minnetonka, Minnesota, Us
Services Provided
70% Customer Support Outsourcing
30% Help Center & Knowledge Base Development
AI Summary
“E Virtual Services LLC offers skilled virtual assistant solutions, handling essential tasks efficiently with affordable pricing, aiming to enhance clients' business performance across various needs.”
Appointment Catalyst LLC
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At our core, we are an innovative, remote-first call center dedicated to fostering growth for contractors throughout the United States. Our mission is straightforward yet impactful: to provide high-intent homeowner leads that are ready for appointments and likely to convert. We utilize a fully autom
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
75% Customer Support Outsourcing
25% Offshore Back-office Services
AI Summary
“Appointment Catalyst LLC is a remote-first call center delivering data-driven, high-intent homeowner leads via automated telemarketing and CRM integration to help contractors grow efficiently and profitably.”
ContactPoint 360
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Protel BPO
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Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Belize City, Belize, Bz
Services Provided
70% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.”
Top Customer Service
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Over the last ten years, we have provided outstanding service experiences for startups, growing companies, and Fortune 500 brands worldwide. As an award-winning customer experience firm, we are relied upon by industry leaders such as Lenovo, DoorDash, ClassPass, and Getaround. Our expertise spans va
Highlights
$1,000+
Min Project Size
250-999
Employees
Brooklyn, New York, Us
Services Provided
65% Customer Support Outsourcing
15% Data Annotation Services
10% Offshore Back-office Services
10% Content Moderation Services
AI Summary
“Top Customer Service is an award-winning global firm delivering scalable, multilingual customer experience solutions across industries, driving loyalty, growth, and brand integrity for startups to Fortune 500s.”
Cenit Inc
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At Cenit Inc., we believe that geographic limits shouldn't dictate your profits. We focus on delivering premium Business Process Outsourcing (BPO) services that enable U.S. companies to reduce payroll costs by as much as 80%, all while maintaining high-quality talent. By incorporating Cenit’s commit
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
70% Customer Support Outsourcing
15% Escalation Management Process Design
15% Customer Success Program Design
AI Summary
“Cenit Inc. provides premium Business Process Outsourcing services that help U.S. companies reduce payroll costs up to 80% while ensuring quality talent and seamless integration.”
West Coast Floral
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For the past three decades, West Coast Floral has been bringing happiness to plant enthusiasts throughout North America by offering an exceptional variety of stunning plants, fresh flowers, container designs, and lifestyle products. Annually, we cultivate over three million plants in our 16 greenhou
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Surrey, British Columbia, Ca
Services Provided
50% Customer Support Outsourcing
22% Agriculture Services
17% Delivery & Courier Services
11% Warehousing & Storage Services
AI Summary
“West Coast Floral is a leading North American supplier of diverse plants and floral products, offering comprehensive greenhouse-to-door services with reliable delivery and excellent customer support.”
Global Response
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Global Response was established in 1974 by Herman Shooster, who had a deep understanding of customer service prior to starting the company. We provide an extensive array of contact center services, encompassing personalized customer care, inbound sales, order processing, and support through chat, em
Highlights
$50,000+
Min Project Size
1000-9999
Employees
Margate, Florida, Us
Services Provided
60% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Live Chat & Chatbot Implementation
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Global Response, founded in 1974, delivers comprehensive contact center services including customer care, sales, and multi-channel support via phone, chat, email, SMS, and social media.”

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