Top Media Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Media industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

126 Companies

Top Media Customer Support Outsourcing Companies

Hoory AI
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Hoory AI is a cutting-edge virtual assistant powered by artificial intelligence, aimed at optimizing customer communication and resolving the difficulties often faced in customer service. Available around the clock without interruption, Hoory AI guarantees an impeccable user experience, eliminating
Highlights
50-249
Employees
Services Provided
15% Generative AI
25% Conversational AI & Voice Assistant Development
10% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Hoory AI is an advanced virtual assistant leveraging AI, machine learning, and natural language processing to optimize customer service, automate tasks, and enhance multilingual communication across channels.”
SRG ASIA PACIFIC
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SRG ASIA PACIFIC (SRG AP) is a comprehensive solution provider with over 25 years of expertise in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Human Resource Outsourcing (HRO). SRG entered the Malaysian market aiming to enhanc
Highlights
$10,000+
Min Project Size
250-999
Employees
Kuala Lumpur, My
Services Provided+2 Services
35% Customer Support Outsourcing
15% Escalation Management Process Design
13% Business Model Design & Validation
17% Customer Experience (CX) Strategy
AI Summary
“SRG Asia Pacific offers over 25 years of expertise in comprehensive outsourcing solutions and advanced digital technologies, serving diverse industries with innovative business transformation services.”
DialAmerica
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
TalkAgent
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TalkAgent is the perfect solution for all your outsourcing needs. We cater to a vast array of clients globally, providing non-voice customer support alongside IT management services, including 24/7 call center operations, live chat support, email assistance, and back office outsourcing. In essence,
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
40% Customer Support Outsourcing
60% Live Chat & Chatbot Implementation
AI Summary
“TalkAgent is a leading BPO provider offering global outsourcing solutions including non-voice customer support, IT management, and 24/7 call center operations with advanced technology.”
Dalerio Consulting
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Dalerio Consulting is a global company providing 24/7 customer support, marketing, and business process outsourcing services. Since its inception in early 2017 by a group of experienced professionals in business development and outsourcing, the company has experienced rapid growth and maintains a so
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Durres, Al
Services Provided
34% Customer Support Outsourcing
33% Search Engine Optimization (SEO)
33% Sales Development Representative (SDR) Services
AI Summary
“Dalerio Consulting is a global firm offering 24/7 customer support, marketing, and business process outsourcing services to help businesses streamline operations and expand client reach.”
Parangat Technologies
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In a brief period, Parangat has established itself as a top name in the field of enterprise-level application development. We excel in seamlessly integrating people, processes, and products by offering tailored, cutting-edge, and affordable solutions for iPhone/iPad apps, Android apps, and website d
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Noida, Uttar Pradesh, In
Services Provided+4 Services
20% Mobile App Development (iOS & Android)
12% Custom Web Application Development
2% Blockchain & Web3 Development
7% AI Strategy & Roadmap Consulting
AI Summary
“Parangat Technologies delivers tailored software, AI-driven solutions, blockchain development, and customer support outsourcing, integrating innovation and client-focused services for enterprise application excellence.”
icuc.social
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ICUC is a company that offers social media management services, including content moderation, community management, and social listening. With a team of more than 400 multilingual experts, ICUC delivers social customer care solutions to numerous leading global clients around the clock throughout the
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
250-999
Employees
Montreal, Quebec, Ca
Services Provided+1 Services
7% Digital Strategy
20% Social Media Marketing
7% Content Marketing Strategy
33% Content Moderation Services
AI Summary
“ICUC provides 24/7 multilingual social media management, including content moderation, community management, and social listening, delivering customer care solutions for global brands and agencies.”
EVENT TIME LTD
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We offer a comprehensive range of professional event planning services, which encompass event management, coordination, theming, brand activation events, decor and styling, conferences, exhibitions and signage, stall design, stand fabrication, exhibition organization, product launches, wedding plann
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided
33% Other Digital Marketing
24% Brand Identity Design
10% Environmental & Signage Design
33% Customer Support Outsourcing
AI Summary
“EVENT TIME LTD specializes in professional event planning, brand activation, graphic design, and customer service outsourcing, delivering creative, comprehensive solutions for diverse events and client engagement.”
Synebo
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Synebo is a consulting and development firm specializing in Salesforce, providing high-quality, business-oriented solutions from start to finish. As a Salesforce Crest Consulting Partner, ISV Partner, and PDO, we have earned the trust of global companies seeking effective Salesforce implementations.
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Wroclaw, Pl
Services Provided+2 Services
23% CRM Consulting and SI
7% Cloud Consulting & SI
4% Other IT Consulting and SI
23% Custom Web Application Development
AI Summary
“Synebo is a Salesforce-focused consulting and development firm offering strategic consulting, app development, and support with over a decade of experience serving global brands like IBM and PandaDoc.”
Protranslate
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With Protranslate, an online platform for professional translation services, you won’t need to search for a translation office to have your documents translated by experts. Our professional translation company offers 24/7 customer support to assist you with any inquiries related to document translat
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Atasehir, Istanbul, Tr
Services Provided
34% Customer Support Outsourcing
33% QA & Software Testing
33% Translation & Interpretation Services
AI Summary
“Protranslate is a leading online platform offering expert professional translation services across diverse fields with 24/7 support and strict quality controls for tailored document solutions.”

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