SRG ASIA PACIFIC (SRG AP) is a comprehensive solution provider with over 25 years of expertise in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Human Resource Outsourcing (HRO). SRG entered the Malaysian market aiming to enhance customer management through superior back-office processing methods. Founded in 1996 by industry leaders, SRG AP has consistently evolved as a leading communications provider known for exceptional service. Headquartered at Plaza Sentral in Kuala Lumpur, we are strategically positioned for global connectivity, both physically and technologically. We have extensive experience across various prominent sectors, including FMCG, Insurance, Food & Beverage, Technology, Consumer Durables, Energy Utilities, Logistics, Pharmaceuticals, Immigration Services, Media Broadcasting, and Telecommunications, among others. Additionally, SRG is making significant strides towards Industry 4.0, assisting clients in transforming their businesses by digitizing workflows through future-proof solutions such as Robotic Process Automation, Artificial Intelligence, Mobile Data Analytics, and Augmented and Virtual Reality.