Top Insurance Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Insurance industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

69 Companies

Top Insurance Customer Support Outsourcing Companies

APC IntegratedProfile set up by Edverise AI
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**Background** Founded in 2003, APC Integrated stands as New England's leading IT managed services provider, with locations in Massachusetts, Florida, and Europe. The company focuses on the management and implementation of high-quality, reliable, and secure technology solutions. **What We Do** APC
Highlights
$250,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Quincy, Massachusetts, Us
Services Provided
34% Cloud Consulting & SI
33% Search Engine Optimization (SEO)
33% Customer Support Outsourcing
AI Summary
“APC Integrated, a leading IT managed services provider since 2003, delivers secure cloud consulting, SEO, and customer support outsourcing to optimize technology, digital presence, and client engagement across industries.”
DocufreeProfile set up by Edverise AI
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Docufree offers comprehensive document lifecycle management services. We capture, secure, and automate documents from a variety of sources — whether they are paper, digital, or incoming mail — and convert them into trustworthy information that enhances compliance, efficiency, and measurable results.
Highlights
250-999
Employees
Alpharetta, Georgia, Us
Services Provided+1 Services
25% Robotic Process Automation (RPA)
9% AI Strategy & Roadmap Consulting
23% Digital Strategy
10% Change Management Consulting
AI Summary
“Docufree specializes in secure, automated document lifecycle management and digital transformation, leveraging AI, RPA, and cloud services to enhance compliance, efficiency, and operational excellence across industries.”
Process-SmartProfile set up by Edverise AI
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At Process-Smart, we are committed to making offshoring accessible to smaller companies without requiring large financial commitments. We emphasize Trust and Reliability, setting ourselves apart from freelance platforms through our dedication to delivering consistent, high-quality services. Our deep
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Valley View, Ohio, Us
Services Provided
34% Search Engine Optimization (SEO)
33% Content Moderation Services
33% Customer Support Outsourcing
AI Summary
“Process-Smart specializes in accessible offshoring solutions for smaller companies, emphasizing trust, reliability, and business process expertise to improve efficiency and support growth.”
WorksentProfile set up by Edverise AI
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WorkSent, previously referred to as Eynetech, is a reliable support partner for SaaS, managed security, internet, and datacenter providers, as well as managed service providers. Our mission of "Empowering service providers" has guided our journey since we began in 2015. We offer a budget-friendly s
Highlights
50-249
Employees
Services Provided+1 Services
20% Cybersecurity Assessments & Hardening
13% Managed IT Services
17% Other IT Consulting and SI
17% IT Staff Augmentation
AI Summary
“WorkSent specializes in supporting SaaS, security, internet, and datacenter providers by delivering cost-effective, expert services that empower and ensure seamless operations worldwide.”
Dialnest PTE LTDProfile set up by Edverise AI
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We are DialNest, a top provider of BPO, Call Center, and Tele-sales/Marketing services. Our strong team consists of more than 700 agents situated in 15 locations and 28 centers across the Philippines, assisting clients in the US, Canada, UK, Australia, New Zealand, UAE, and various parts of Asia.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+3 Services
30% Customer Support Outsourcing
5% Help Center & Knowledge Base Development
5% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
AI Summary
“DialNest PTE LTD offers comprehensive BPO, call center, and tele-sales services with over 700 agents across 28 centers in the Philippines, serving clients globally in diverse markets.”
Trinite Consulting Group LLCProfile set up by Edverise AI
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Trinite is a premier B2B firm that focuses on Business Consulting, BPO, and Staffing solutions. Our knowledgeable team is adept at recognizing trends across diverse industries and customizes services to exceed geographic limits.
Highlights
10-49
Employees
Schaumburg, Illinois, Us
Services Provided
50% Change Management Consulting
25% Customer Support Outsourcing
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Trinite Consulting Group LLC specializes in Business Consulting, BPO, and Staffing solutions, delivering customized services that leverage industry trends across various regions.”
2ndOfficeProfile set up by Edverise AI
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2ndoffice serves as your eCommerce outsourcing partner to help expand your online business. We are a specialized offshore and outsourcing company based in the Philippines, providing a range of solutions aimed at enhancing both front and back office operations in eCommerce, as well as supporting star
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Services Provided
25% Customer Support Outsourcing
25% E-Commerce Development
25% Graphic Design
25% Ecommerce Marketing
AI Summary
“2ndoffice is a Philippine-based outsourcing partner offering tailored front and back office eCommerce solutions, supporting startups, tech, marketing, accounting, and web development firms for business growth.”
Red Hawk TechnologiesProfile set up by Edverise AI
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At Red Hawk Technologies, we offer extensive AI-First Custom Software Development, Maintenance, and Support Services to help our clients achieve both financial and operational stability. Here’s why you should choose us: **Innovative Business Model:** Our award-winning software development-as-a-ser
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Wilder, Kentucky, Us
Services Provided+4 Services
14% Custom Web Application Development
13% Mobile App Development (iOS & Android)
7% API Development & Integration
17% Custom AI Chatbot Development
AI Summary
“Red Hawk Technologies delivers AI-first custom software development, support, and maintenance services, including web, mobile, AI solutions, middleware, and API integrations, focusing on client success.”
Select VoiceComProfile set up by Edverise AI
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Since 2008, Select VoiceCom has been providing affordable and effective contact center solutions for companies in the USA, UK, Canada, Australia, and beyond. We have 1,500 certified, secure, premise-based workstations located in the Philippines. Our agents, who hold college degrees, excel in inbound
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Ph
Services Provided+2 Services
20% Customer Support Outsourcing
9% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Help Center & Knowledge Base Development
23% Outbound Lead Generation
AI Summary
“Select VoiceCom offers tailored, secure contact center and back-office solutions with certified agents, serving diverse industries across multiple countries since 2008, ensuring high-quality inbound, outbound, and AI services.”
CallZentProfile set up by Edverise AI
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CallZent is a premier nearshore call center located in Tijuana and Sonora, Mexico, specializing in high-quality outsourced customer support for U.S.-based businesses. Our bilingual agents are skilled in delivering exceptional service through voice, chat, and email, ensuring a smooth experience for y
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
San Diego, California, Us
Services Provided+1 Services
25% Customer Support Outsourcing
25% Market Research & Competitive Intelligence
15% Custom Web Application Development
10% Mobile App Development (iOS & Android)
AI Summary
“CallZent is a bilingual nearshore call center in Mexico offering comprehensive outsourced customer support and sales services to U.S. businesses, emphasizing quality, efficiency, and cultural alignment.”

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