Top Insurance Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Insurance industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

66 Companies

Top Insurance Customer Support Outsourcing Companies

Contacts Plus Spike
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At Contacts Plus Spike, we aspire to be a driving force for transformative customer experiences around the world. We foresee a future in which businesses flourish through exceptional customer interaction, fueled by our cutting-edge and tailored outsourcing solutions.
Highlights
$10,000+
Min Project Size
10-49
Employees
Services Provided
70% Customer Support Outsourcing
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Contacts Plus Spike specializes in delivering customized outsourcing solutions that enhance customer interactions, empowering businesses globally to achieve transformative and exceptional customer experiences.”
Paival Call Solutions
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Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
80% Customer Support Outsourcing
20% Live Chat & Chatbot Implementation
AI Summary
“Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.”
Top Customer Service
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Over the last ten years, we have provided outstanding service experiences for startups, growing companies, and Fortune 500 brands worldwide. As an award-winning customer experience firm, we are relied upon by industry leaders such as Lenovo, DoorDash, ClassPass, and Getaround. Our expertise spans va
Highlights
$1,000+
Min Project Size
250-999
Employees
Brooklyn, New York, Us
Services Provided
65% Customer Support Outsourcing
15% Data Annotation Services
10% Offshore Back-office Services
10% Content Moderation Services
AI Summary
“Top Customer Service is an award-winning global firm delivering scalable, multilingual customer experience solutions across industries, driving loyalty, growth, and brand integrity for startups to Fortune 500s.”
ContactPoint 360
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Xassure by eDesk
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X Assure is a comprehensive virtual assistant solution tailored for insurance agencies and financial advisors. We blend skilled human virtual assistants with advanced AI tools to enhance your daily operations and foster growth, all without increasing full-time overhead costs. Our human virtual assis
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Simi Valley, California, Us
Services Provided+1 Services
33% Customer Support Outsourcing
33% Appointment Setting Services
19% Administrative Services
5% Client Success Management
AI Summary
“Xassure by eDesk offers integrated human and AI virtual assistant services to insurance agencies and financial advisors, enhancing operations, client engagement, and growth while reducing administrative workload and costs.”
Policy Bear
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Policy Bear is a reliable health insurance agency focused on the Affordable Care Act (ACA), aimed at helping underserved Americans, particularly low-income individuals, families, and small business owners. Our mission is to make healthcare access easier with genuine compassion. By collaborating with
Highlights
50-249
Employees
Services Provided
50% Customer Support Outsourcing
39% ACA Compliance Services
11% Insurance Services
AI Summary
“Policy Bear is a compassionate health insurance agency specializing in ACA plans, assisting underserved Americans nationwide with transparent, client-focused support, enrollment guidance, and supplemental coverage options.”
Adentcom Contact Center & BPO
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Leveraging our specialized skills, we will assist your business in outsourcing calls, live chats, tickets, emails, and additional services.
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
60% Customer Support Outsourcing
40% Offshore Back-office Services
AI Summary
“Adentcom Contact Center & BPO offers comprehensive outsourcing services including calls, live chats, emails, and back office operations, enhancing customer support across industries with quality and affordability.”
databroker
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We create B2B sales pipelines by leveraging data-driven outbound strategies and enhancing customer experiences. Databroker is a multilingual contact center focused on sales, lead generation, and customer service. Our aim is to assist our partners in reaching the appropriate audiences, optimizing ope
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
VI, Masovian, Pl
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
AI Summary
“Databroker specializes in multilingual B2B sales and customer service, leveraging data-driven strategies to optimize contact center operations and deliver measurable business growth.”
Harte Hanks
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Harte Hanks is a worldwide leader in customer experience, committed to collaborating with clients to provide integrated solutions. Their skill set includes outstanding print production, effective fulfillment and logistics, interactive customer service, creative agency offerings, and data-driven anal
Highlights
$5,000+
Min Project Size
1000-9999
Employees
San Antonio, Texas, Us
Services Provided+1 Services
50% Customer Support Outsourcing
15% Printing Services
14% Fulfillment Services
12% Logistics Services
AI Summary
“Harte Hanks is a global leader delivering integrated customer experience solutions, including print, fulfillment, interactive service, creative agency work, and data analytics to enhance client engagement.”
Innovation Networks Inc.
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The Innovation Networks community consists of IT and business experts from various backgrounds and industries, each with their own set of skills. What unites us is our common commitment to ongoing learning, development, and enthusiastically supporting our clients, while also enjoying the process! We
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Vancouver, British Columbia, Ca
Services Provided
50% Cloud Consulting & SI
50% Customer Support Outsourcing
AI Summary
“Innovation Networks Inc. unites diverse IT and business experts committed to personalized client support, continuous learning, and tailored solutions across industries for effective business development.”

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