Top Insurance Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Insurance industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

69 Companies

Top Insurance Customer Support Outsourcing Companies

ChatPandasProfile set up by Edverise AI
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Chat Pandas, a branch of Live Chat World Wide, is a prominent BPO serving clients worldwide across various industries, including SaaS and Travel and Tourism, to provide customized customer experiences. They offer customer support up to tier 3, as well as comprehensive technical assistance, inside sa
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dubai, Dubayy, Ae
Services Provided
85% Customer Support Outsourcing
15% Customer Success Program Design
AI Summary
“ChatPandas, part of Live Chat World Wide, is a global BPO offering tailored customer support, technical assistance, sales, and multi-channel communication across diverse industries.”
Contacts Plus SpikeProfile set up by Edverise AI
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At Contacts Plus Spike, we aspire to be a driving force for transformative customer experiences around the world. We foresee a future in which businesses flourish through exceptional customer interaction, fueled by our cutting-edge and tailored outsourcing solutions.
Highlights
$10,000+
Min Project Size
10-49
Employees
Services Provided
70% Customer Support Outsourcing
30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Contacts Plus Spike specializes in delivering customized outsourcing solutions that enhance customer interactions, empowering businesses globally to achieve transformative and exceptional customer experiences.”
United AlliancesProfile set up by Edverise AI
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At United Alliances, we connect busy insurance agencies with skilled remote professionals. We focus on supplying well-trained virtual assistants (VAs) who possess extensive knowledge of the insurance sector. Our goal is to optimize your operations, improve customer service, and allow your team to co
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Cleveland, Ohio, Us
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“United Alliances provides skilled remote virtual assistants specializing in the insurance industry, enhancing agency operations, customer service, and enabling business growth through focused client engagement.”
Paival Call SolutionsProfile set up by Edverise AI
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Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
80% Customer Support Outsourcing
20% Live Chat & Chatbot Implementation
AI Summary
“Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.”
ContactPoint 360Profile set up by Edverise AI
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Xassure by eDeskProfile set up by Edverise AI
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X Assure is a comprehensive virtual assistant solution tailored for insurance agencies and financial advisors. We blend skilled human virtual assistants with advanced AI tools to enhance your daily operations and foster growth, all without increasing full-time overhead costs. Our human virtual assis
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Simi Valley, California, Us
Services Provided+1 Services
33% Customer Support Outsourcing
33% Appointment Setting Services
19% Administrative Services
5% Client Success Management
AI Summary
“Xassure by eDesk offers integrated human and AI virtual assistant services to insurance agencies and financial advisors, enhancing operations, client engagement, and growth while reducing administrative workload and costs.”
Policy BearProfile set up by Edverise AI
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Policy Bear is a reliable health insurance agency focused on the Affordable Care Act (ACA), aimed at helping underserved Americans, particularly low-income individuals, families, and small business owners. Our mission is to make healthcare access easier with genuine compassion. By collaborating with
Highlights
50-249
Employees
Services Provided
50% Customer Support Outsourcing
39% ACA Compliance Services
11% Insurance Services
AI Summary
“Policy Bear is a compassionate health insurance agency specializing in ACA plans, assisting underserved Americans nationwide with transparent, client-focused support, enrollment guidance, and supplemental coverage options.”
databrokerProfile set up by Edverise AI
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We create B2B sales pipelines by leveraging data-driven outbound strategies and enhancing customer experiences. Databroker is a multilingual contact center focused on sales, lead generation, and customer service. Our aim is to assist our partners in reaching the appropriate audiences, optimizing ope
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
VI, Masovian, Pl
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
AI Summary
“Databroker specializes in multilingual B2B sales and customer service, leveraging data-driven strategies to optimize contact center operations and deliver measurable business growth.”
Remote Medical ScribeProfile set up by Edverise AI
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Portiva is a company specializing in healthcare solutions that provides services such as remote medical scribes, billing, and virtual assistants. Their goal is to improve efficiency and assist healthcare providers in offering improved patient care. For more information, you can visit their website a
Highlights
10-49
Employees
Trappe, Pennsylvania, Us
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Remote Medical Scribe, operated by Portiva, delivers remote medical scribing, billing, and virtual assistant services to optimize healthcare efficiency and enhance patient care.”
Harte HanksProfile set up by Edverise AI
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Harte Hanks is a worldwide leader in customer experience, committed to collaborating with clients to provide integrated solutions. Their skill set includes outstanding print production, effective fulfillment and logistics, interactive customer service, creative agency offerings, and data-driven anal
Highlights
$5,000+
Min Project Size
1000-9999
Employees
San Antonio, Texas, Us
Services Provided+1 Services
50% Customer Support Outsourcing
15% Printing Services
14% Fulfillment Services
12% Logistics Services
AI Summary
“Harte Hanks is a global leader delivering integrated customer experience solutions, including print, fulfillment, interactive service, creative agency work, and data analytics to enhance client engagement.”

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