Top Information technology Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Information technology industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

554 Companies

Top Information technology Customer Support Outsourcing Companies

AnswerConnectProfile set up by Edverise AI
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Recognized as the top answering service by Forbes in 2025, AnswerConnect is dedicated to helping your business thrive by ensuring you never miss an opportunity to connect. We focus on genuine human interactions, without the use of bots or AI, to create meaningful connections that attract customers a
Highlights
1000-9999
Employees
Portland, Oregon, Us
Services Provided
34% Customer Support Outsourcing
33% Appointment Setting Services
33% Lead Qualification Services
AI Summary
“AnswerConnect, Forbes' top answering service in 2025, offers 24/7 human-powered call handling, lead qualification, and scheduling, ensuring seamless client support and fostering loyalty.”
Branded Online EcommerceProfile set up by Edverise AI
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Branded Online, Inc. (BOL) is an innovative technology firm that provides enterprise-level ecommerce, marketing, and logistics solutions for brands. BOL aids brands in achieving their full potential through scalable growth, efficient marketing, and streamlined operations. By supplying top-notch tech
Highlights
50-249
Employees
Costa Mesa, California, Us
Services Provided
34% Customer Support Outsourcing
33% E-Commerce Development
33% Customer Experience (CX) Strategy
AI Summary
“Branded Online Ecommerce provides scalable enterprise ecommerce technology, customer support outsourcing, marketing, and logistics solutions to enhance omni-channel sales, operations, and global retail competitiveness.”
Partner in PublishingProfile set up by Edverise AI
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Partner in Publishing (PIP) is a comprehensive agency that offers businesses the contemporary marketing, sales, market research, business development, and talent acquisition assistance necessary for expanding their products and services. Established in 2007, PIP distinguishes itself from other agenc
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Glastonbury, Connecticut, Us
Services Provided+5 Services
25% Graphic Design
6% Content Marketing Strategy
4% Email Marketing & Automation
5% Search Engine Optimization (SEO)
AI Summary
“Partner in Publishing, established in 2007, delivers comprehensive marketing, sales, research, business development, and talent acquisition services, supporting strategic planning and execution for business growth.”
COLD CALL CREW (SMC-PRIVATE) LIMITEDProfile set up by Edverise AI
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Cold Call Crew assists businesses in accelerating their growth by taking on tasks that hinder their progress. Our skilled offshore teams manage lead generation, customer support, and back-office functions efficiently and consistently. We primarily collaborate with B2B and SaaS companies seeking to s
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+3 Services
18% Outbound Lead Generation
8% Appointment Setting Services
25% Customer Support Outsourcing
15% Demand Generation Marketing
AI Summary
“Cold Call Crew provides offshore teams for lead generation, customer support, and back-office services, enabling B2B and SaaS companies to scale efficiently while reducing costs.”
Fyxer Industries LtdProfile set up by Edverise AI
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Fyxer Industries is an international outsourcing firm providing exceptional customer support, technical help, and sales enablement in more than 60 languages. We focus on creating customized remote teams that combine cultural understanding, brand sensitivity, and operational excellence. Our goal is t
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Pozarevac, Rs
Services Provided+1 Services
24% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
18% Outbound Lead Generation
15% Sales Development Representative (SDR) Services
AI Summary
“Fyxer Industries Ltd. is a global outsourcing firm delivering multilingual customer support, technical assistance, and sales enablement with cultural insight and integrated technology to enhance client experiences.”
Flatworld SolutionsProfile set up by Edverise AI
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Flatworld Solutions (FWS) is an international organization that has been providing IT, Data Science, business consulting, and outsourcing services since 2002. Established in 2004, the company aims to utilize technology to assist businesses in optimizing processes, improving efficiency, enhancing pro
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Bengaluru, Karnataka, In
Services Provided+4 Services
15% Custom Web Application Development
10% Mobile App Development (iOS & Android)
8% AI Strategy & Roadmap Consulting
6% Custom AI Chatbot Development
AI Summary
“Flatworld Solutions is a global provider of IT, data science, consulting, and outsourcing services since 2002, delivering process optimization and revenue growth to over 18,000 clients worldwide.”
SWITCH360Profile set up by Edverise AI
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SWITCH360 is an award-winning company specializing in customer service, business process outsourcing, and back-office solutions. Our wide array of clients enables us to manage their business operations around the clock, every day of the year, regardless of the services required. Each day, numerous c
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
18% Live Chat & Chatbot Implementation
32% Customer Support Outsourcing
20% Content Moderation Services
30% Data Annotation Services
AI Summary
“SWITCH360 is an award-winning provider of 24/7 customer service and business process outsourcing, delivering comprehensive back-office solutions that enhance customer experience, reduce costs, and improve satisfaction.”
Sonic VarsProfile set up by Edverise AI
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Hello everyone, we are an India-based company founded in 2020, and we promise our clients cost-effective solutions that deliver excellent results.
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Visakhapatnam, Andhra Pradesh, In
Services Provided+2 Services
15% Mobile App Development (iOS & Android)
18% Custom Web Application Development
12% Sales Development Representative (SDR) Services
12% Outbound Lead Generation
AI Summary
“Founded in 2020 in India, Sonic Vars offers cost-effective, high-quality solutions across various industries, focusing on delivering excellent results to its clients.”
LowkiaProfile set up by Edverise AI
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Lokia is a dynamic business process outsourcing (BPO) provider that offers customized solutions aimed at improving operational efficiency and fostering growth across various industries. With expertise in areas such as Healthcare, Fintech, Ecommerce, Finance, Information Technology, Telecommunication
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Springfield, Virginia, Us
Services Provided+1 Services
27% Customer Support Outsourcing
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
33% Content Moderation Services
20% Search Engine Optimization (SEO)
AI Summary
“Lokia is a versatile BPO provider offering tailored outsourcing services across multiple industries, enhancing operational efficiency, customer engagement, and business growth through advanced technology and expert teams.”
OnDutyOps LLCProfile set up by Edverise AI
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OnDutyOps is a managed operations partner that assists startups and growing brands with their customer support, sales operations, and administrative needs around the clock. We offer Operations-as-a-Service (OaaS), which integrates trained personnel and AI automation to provide dependable operations
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+5 Services
30% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
5% Escalation Management Process Design
5% Customer Success Program Design
AI Summary
“OnDutyOps LLC provides managed Operations-as-a-Service combining skilled personnel and AI to deliver scalable customer support, sales, and administrative solutions for startups and growing brands.”

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