Top Government Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Government industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

147 Companies

Top Government Customer Support Outsourcing Companies

Hoory AIProfile set up by Edverise AI
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Hoory AI is a cutting-edge virtual assistant powered by artificial intelligence, aimed at optimizing customer communication and resolving the difficulties often faced in customer service. Available around the clock without interruption, Hoory AI guarantees an impeccable user experience, eliminating
Highlights
50-249
Employees
Services Provided
15% Generative AI
25% Conversational AI & Voice Assistant Development
10% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Hoory AI is an advanced virtual assistant leveraging AI, machine learning, and natural language processing to optimize customer service, automate tasks, and enhance multilingual communication across channels.”
DialAmericaProfile set up by Edverise AI
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
TingTingProfile set up by Edverise AI
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TingTing is an AI-driven communication platform designed for businesses and organizations in Nepal. It facilitates the automation and expansion of customer interactions via voice calls, SMS, surveys, and AI agents.
Highlights
10-49
Employees
Services Provided
34% Unified Communications Consulting & SI
33% SMS Marketing
33% Customer Support Outsourcing
AI Summary
“TingTing is an AI-powered communication platform in Nepal that enables businesses to automate and enhance customer engagement through voice calls, SMS, surveys, and AI agents.”
GCS AgentsProfile set up by Edverise AI
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GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
INNTECProfile set up by Edverise AI
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We are a leading IT company based in Lithuania, recognized for our innovation in delivering top-notch IT services to both public and private sectors. Our goal is to become the premier provider of e- and m-service solutions in the Baltic region. We strive to be a trusted business partner that offers
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Vilnius, Lt
Services Provided
20% Mobile App Development (iOS & Android)
14% Custom Web Application Development
33% BI & Big Data Consulting & SI
33% Customer Support Outsourcing
AI Summary
“INNTEC is a Lithuanian IT leader delivering innovative, high-value e- and m-service solutions to public and private sectors, aiming to be the Baltic region’s trusted technology partner.”
RIFFProfile set up by Edverise AI
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At RIFF, we are dedicated to providing excellent customer engagement and enhancing customer satisfaction and loyalty around the clock, across all systems and channels. Our team of over 400 highly skilled digital experts is at your service. With a balanced blend of seasoned specialists and new online
Highlights
50-249
Employees
Amsterdam, North Holland, Nl
Services Provided
34% Customer Support Outsourcing
33% Other Digital Marketing
33% Business Consulting Services
AI Summary
“RIFF specializes in personalized digital customer engagement, combining skilled experts and empathetic approaches to enhance satisfaction, loyalty, and meaningful business interactions across all channels.”
nTech WorkforceProfile set up by Edverise AI
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Our focus is on people. By offering excellent experiences to our employees, we attract top talent. For more than 15 years, our clients have relied on nTech for dependable solutions and innovative approaches to new challenges and opportunities. We create successful teams that achieve results.
Highlights
50-249
Employees
Columbia, Maryland, Us
Services Provided
34% IT Staff Augmentation
33% Managed IT Services
33% Customer Support Outsourcing
AI Summary
“nTech Workforce specializes in building effective teams by providing excellent employee experiences and innovative, reliable workforce solutions, trusted by clients for over 15 years.”
T
Tech Support Done RightProfile set up by Edverise AI
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Since 2018, Tech Support Done Right has been dedicated to serving the Maryland region by offering IT support, including technical helpdesk assistance, computer support, and consulting services, specifically for small and medium-sized businesses. Our mission has always been to deliver enterprise-leve
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Finksburg, Maryland, Us
Services Provided
50% Operational Process Consulting
35% Customer Support Outsourcing
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Tech Support Done Right provides comprehensive IT support and consulting services to small and medium-sized businesses in Maryland, delivering enterprise-level solutions with a focus on proactive problem-solving and affordability.”
TruSpec Virtual SolutionsProfile set up by Edverise AI
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TruSpec Virtual Solutions is a leading software development and strategic consulting firm. With over 15 years of experience in software development and administrative strategy, we assist businesses of all sizes in thriving and operating efficiently, while enhancing their profitability and customer r
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Coconut Creek, Florida, Us
Services Provided+4 Services
17% Custom Web Application Development
14% Mobile App Development (iOS & Android)
3% Legacy System Modernization
12% Business Model Design & Validation
AI Summary
“TruSpec Virtual Solutions is a strategic consulting and software development firm offering agile, web, and mobile solutions to optimize business efficiency and customer relations across various industries.”
Paradiso SolutionsProfile set up by Edverise AI
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Founded in 2007, Paradiso is a tech company rooted in Silicon Valley with a significant global footprint, featuring offices in the United States, United Kingdom, India, Australia, Mexico, and Colombia. Throughout its history, Paradiso has assisted organizations in delivering enjoyable and interactiv
Highlights
50-249
Employees
Boca Raton, Florida, Us
Services Provided+1 Services
33% Customer Support Outsourcing
33% QA & Software Testing
14% Training Services
11% Business Consulting Services
AI Summary
“Paradiso Solutions, founded in 2007, offers award-winning, multi-sector e-learning solutions including LMS implementation, gamification, social learning, and advanced reporting across global markets.”

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