Opus Technology

For Opus Technology

Is this your company?

Edverise AI compiled this profile from public information so buyers could find you. Claim it to edit every field, add your portfolio and respond to reviews.

Claim & verify for free

Manage the listing yourself. Verify by work email or company domain to earn the verified badge.

Claim this profile

Suggest an edit

Not ready to claim? Send a correction and our team will review and update verified factual errors.

Suggest an edit

Overview

$25,000+

Min Project Size

50 - 249

Employees

1992

Year Founded

ABOUT OPUS TECHNOLOGY

The largest independent managed service provider

Opus Technology is a self-sufficient managed service provider based in the UK, boasting more than 30 years of experience in offering managed IT and cloud contact centre solutions to mid-market, enterprise, and public sector clients. The company supports organizations in minimizing operational risk, enhancing IT performance, and modernizing customer interactions through consistent service delivery and extensive technical knowledge.

Languages Spoken

English

HIGHLIGHTS

$25,000+

Min Project Size

50 - 249

Employees

1992

Year Founded

Services

Focus

Industries

Clients

Services Provided

60% Managed IT Services

30% Customer Support Outsourcing

10% Cybersecurity Services

About the Team

OUR STORY

**Our Story** Opus Technology is an independent managed service provider based in the UK, boasting over 30 years of experience in supporting mid-market, enterprise, and public sector organizations. Established in 1992, Opus offers comprehensive managed IT solutions, cybersecurity, cloud services, contact centers, business communications, mobile services, and managed print services, enabling organizations to function more securely, efficiently, and reliably. Opus positions itself as a long-term technology partner instead of just a transactional supplier.

Portfolio

Managed IT Support Services & IT Consultancy

Westminster Wealth Management

AI support features shortened call wrap-up times and increased customer satisfaction scores by 30%. They also decreased agent turnover from 40% to 15%, enhancing retention and lowering hiring expenses. A scalable omnichannel contact center with complete Salesforce integration was implemented.

Call Centre Transformation

Which?

We achieved an 18% decrease in Cost Per Contact, leading to enhanced agent satisfaction and customer experience. This reduction saved over £9,000 per month and cut down the time spent on each inbound call by 45 seconds.

Business Mobile Cost Reduction

BGO

Achieve annual savings of £60,000 with a fixed VIP Mobile Roaming Tariff, eliminating variable roaming expenses through a stable global mobile solution. Enhance financial management and forecasting with clear and straightforward billing.

12 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$25,000+

Pricing Snapshot

Min Project Size

$25,000+

Avg Hourly Rate

N/A

Cost Rating

N/A

What Clients Have Said

"Opus Technology delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet. Reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

Managed IT Services

Customer Support Outsourcing

Cybersecurity Services

Locations

Headquarters

London Court, 39 London Road

Reigate, England, United Kingdom RH2 9AQ

Branch office

60 Cannon Street

London, England, United Kingdom EC4N 6NP

Reviews For Opus Technology

Submit A Review

No Reviews Yet

Be the first to share your experience working with Opus Technology.

Write a Review