Top Contracting Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Contracting industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

Top Contracting Customer Support Outsourcing Companies

Chatim
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Chatim is a comprehensive customer engagement platform designed to help businesses interact with website visitors as soon as they arrive. With real-time live chat, your team can instantly address inquiries, foster trust through personalized engagement, and turn casual visitors into dedicated custome
Highlights
2-9
Employees
Services Provided
30% Customer Support Outsourcing
70% Live Chat & Chatbot Implementation
AI Summary
“Chatim is a versatile customer engagement platform offering real-time live chat, customizable AI chatbots, and multi-channel communication to enhance visitor interaction and support efficiency.”
Echelon Advising LLC
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Echelon Advising is a consulting firm specializing in AI and automation, assisting contemporary businesses in creating and implementing personalized artificial intelligence systems. We collaborate with founder-led companies, agencies, and service-oriented businesses that aim to accelerate growth by
Highlights
2-9
Employees
Los Angeles, California, Us
Services Provided+7 Services
7% AI Strategy & Roadmap Consulting
3% LLM Integration & Prompt Engineering
5% Custom AI Chatbot Development
3% Machine Learning Model Development
AI Summary
“Echelon Advising specializes in customized AI and automation solutions for founder-led businesses, enhancing operational efficiency, workflow integration, and growth through tailored AI systems and automation strategies.”
Artifactory d.o.o.
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We are an operational outsourcing partner based in Serbia, boasting over a decade of experience in supporting organizations in the healthcare, clinical research, and technology sectors. Our expertise encompasses Customer Support, Business Operations, Product Support, Customer Success Management, and
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Belgrade, Rs
Services Provided+1 Services
23% Other IT Consulting and SI
10% ECM Consulting and SI
20% Content Moderation Services
14% Data Annotation Services
AI Summary
“Artifactory d.o.o. is a Serbian outsourcing partner with 10+ years supporting healthcare, clinical research, and tech sectors through structured, compliance-driven customer and operational services.”
MattsenKumar LLC
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MattsenKumar is a rapidly expanding business process outsourcing and customer experience management firm with operations in the US and India. Established by industry experts Mike Mattsen and Aarati Kumar, the company is based in Oregon, USA, and has delivery centers in Gurugram and Jaipur, India. La
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Gurugram, Haryana, In
Services Provided
33% Customer Support Outsourcing
33% Cybersecurity Assessments & Hardening
28% Business Process Outsourcing
6% Fulfillment Services
AI Summary
“MattsenKumar LLC is a US-India based BPO firm specializing in customer experience management, contact center, back-office, and analytics services, with a strong commitment to quality and data security.”
Lambent Marketing
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Managed Virtual Assistants: A personal concierge at your service. Access to a team of specialists. Strong process management. Affordable and simple monthly billing. Transform your workflow into a highly efficient productivity system. Achieve more in less time. Concentrate on what truly matters. Enjo
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Birmingham, Alabama, Us
Services Provided+2 Services
7% Search Engine Optimization (SEO)
16% Content Marketing Strategy
10% Social Media Marketing
27% Operational Process Consulting
AI Summary
“Lambent Marketing offers managed virtual assistant services with expert teams, streamlined workflows, and continuous process improvements to enhance productivity and support diverse business needs efficiently.”
Swivelt
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Swivelt is part of the Nityo Group. Our Hosted Services offer innovative, seamless outsourcing solutions that enable organizations to concentrate on growth and scalability. We are dedicated to assisting you in rapidly adapting and expanding your business to seize market opportunities and effectively
Highlights
$100,000+
Min Project Size
10-49
Employees
Singapore, Sg
Services Provided+1 Services
20% Pay Per Click
14% Search Engine Optimization (SEO)
33% Customer Support Outsourcing
20% Outbound Lead Generation
AI Summary
“Swivelt, within the Nityo Group, delivers innovative hosted outsourcing services that empower organizations to scale, adapt quickly, and efficiently manage operations for sustained growth.”
ServeRetail
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service
Highlights
$25,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
35% Customer Support Outsourcing
8% NPS & Customer Satisfaction Research
7% Voice of Customer (VoC) Programs
30% Generative AI
AI Summary
“ServeRetail is a U.S.-based CX provider specializing in comprehensive retail and ecommerce support, enhancing customer satisfaction and cost efficiency via multichannel service solutions.”
Digital Minds BPO Services
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Digital Minds BPO Services is your outsourcing partner based in the Philippines. We are a locally-owned Business Process Outsourcing (BPO) company that provides a range of solutions primarily aimed at assisting eCommerce front and back office operations, startups, tech firms, accounting agencies, ma
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Naga, Bicol, Ph
Services Provided+2 Services
17% Search Engine Optimization (SEO)
10% Pay Per Click
7% Ecommerce Marketing
33% Customer Support Outsourcing
AI Summary
“Digital Minds BPO Services is a Philippines-based outsourcing partner offering diverse business process solutions to enhance efficiency, scalability, and cost savings for SMEs across major global markets.”
Strategic Networks Inc.
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Strategic Networks Inc. (Stratnet) is a manpower supplier that specializes in offering skilled workforce solutions to a range of industries. The company is dedicated to staffing and supplying specialized talent for various positions, including IT and tech roles as well as administrative support, tai
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Muntinlupa, Ph
Services Provided+2 Services
33% Customer Support Outsourcing
17% IT Helpdesk & Support Services
3% IT Compliance & Governance
14% Managed IT Services
AI Summary
“Strategic Networks Inc. specializes in providing skilled workforce solutions across industries, supplying tailored IT, tech, and administrative talent for temporary and permanent roles to support business needs.”
Front Desk Helpers
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Front Desk Helpers is a Woman-Owned Small Business (WOSB) outsourcing firm established in 2015, based in New Jersey, USA. We experience annual employee growth, having surpassed 70 remote professionals by 2020. Our offerings include Remote Employee Outsourcing and Software Development across various
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Old Bridge, New Jersey, Us
Services Provided+3 Services
7% Mobile App Development (iOS & Android)
4% E-Commerce Development
23% Custom Web Application Development
33% Customer Support Outsourcing
AI Summary
“Front Desk Helpers, a Woman-Owned Small Business since 2015, specializes in remote employee outsourcing and software development, delivering swift telecommunications support and virtual workstations across industries.”

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