Top Retail Help Center & Knowledge Base Development Companies

Discover Help Center & Knowledge Base Development companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

42 Companies

Top Retail Help Center & Knowledge Base Development Companies

Netfor, Inc.Profile set up by Edverise AI
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Netfor assists businesses in streamlining their operations through dependable, people-oriented outsourcing. For over thirty years, companies from various sectors have relied on us to meticulously manage essential IT and customer experience roles. Our primary services encompass help desk support, fie
Highlights
$50,000+
Min Project Size
50-249
Employees
Indianapolis, Indiana, Us
Services Provided
75% Customer Support Outsourcing
25% Help Center & Knowledge Base Development
AI Summary
“Netfor, Inc. offers customizable outsourcing solutions including IT help desk, field service, and customer support, enabling businesses to enhance efficiency and customer satisfaction through domestic, responsive service models.”
E Virtual ServicesProfile set up by Edverise AI
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E Virtual Services LLC is a certified virtual assistant company that provides exceptional and high-quality virtual services to its clients. You can rest assured, as our virtual assistants will help you with time-consuming and essential tasks. Our team consists of skilled, experienced, and qualified
Highlights
$5,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Minnetonka, Minnesota, Us
Services Provided
70% Customer Support Outsourcing
30% Help Center & Knowledge Base Development
AI Summary
“E Virtual Services LLC offers skilled virtual assistant solutions, handling essential tasks efficiently with affordable pricing, aiming to enhance clients' business performance across various needs.”
Adapt Software IAP India P LtdProfile set up by Edverise AI
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Adapt Software specializes in Microsoft SharePoint, providing products and services for SharePoint users, including those using Office 365. We have been involved with SharePoint since its initial launch. With our extensive practical experience addressing client needs, we are well-equipped to help yo
Highlights
50-249
Employees
Gurugram, Haryana, In
Services Provided
50% Custom Web Application Development
25% Help Center & Knowledge Base Development
25% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Adapt Software IAP India P Ltd. is a Microsoft Gold Certified Partner delivering SharePoint products and services, including Add-ins for business process automation across diverse industries worldwide.”
Nerv (Now Hikko)Profile set up by Edverise AI
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Nerv has rebranded as Hikko following its merger with Nimacloud. https://hikko.is/ ---- Formerly known as ALAN and acquired by Delivery Hero, Nerv is a tech company focused on automated customer service. We empower businesses to scale their transaction automation, improving customer experiences thro
Highlights
$10,000+
Min Project Size
50-249
Employees
Montevideo, Montevideo, Uy
Services Provided+4 Services
23% Custom AI Chatbot Development
10% Conversational AI & Voice Assistant Development
17% Operational Process Consulting
14% Customer Experience (CX) Strategy
AI Summary
“Hikko, formerly Nerv, delivers AI-driven automated customer service solutions worldwide, integrating self-service and human support to enhance customer experiences, sales, and operational efficiency across industries.”
Direction Software LLPProfile set up by Edverise AI
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DIRECTION SOFTWARE LLP is a multinational company with Indian and German ownership. We offer software solutions and business consulting services, undertaking international projects across Europe, the Middle East, and the Americas. Our expertise lies in creating and implementing internet strategies f
Highlights
$10,000+
Min Project Size
50-99
Avg Hourly Rate
250-999
Employees
Mumbai, Maharashtra, In
Services Provided+4 Services
8% Backend Development
13% ERP & CRM Development
5% Custom Web Application Development
12% Other IT Consulting and SI
AI Summary
“Direction Software LLP is a multinational IT firm specializing in software development, business consulting, and Microsoft Dynamics-based ERP and CRM solutions across diverse international markets.”
icorpProfile set up by Edverise AI
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Icorp was established in 1986 with the goal of offering IT services to major organizations. Today, the company has over 550 professionals who deliver technical support for applications and infrastructure to IT users. A number of national and international companies depend on icorp's services. Its te
Highlights
$10,000+
Min Project Size
<25
Avg Hourly Rate
250-999
Employees
Santiago de Queretaro, Queretaro, Mx
Services Provided
30% IT Staff Augmentation
20% Other IT Consulting and SI
22% Help Center & Knowledge Base Development
28% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Icorp, founded in 1986, provides comprehensive IT services, technical support, and infrastructure solutions across Mexico, serving national and international clients with over 550 professionals.”
WOW24-7Profile set up by Edverise AI
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WOW24-7 allows Customer and Technical Support Executives to move past the challenges of hiring, onboarding, training, and variable CSAT associated with Customer Service Representatives and Team Leads. Since 2016, we have offered round-the-clock or office hours omnichannel customer service and techni
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Afton, Wyoming, Us
Services Provided
10% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Customer Support Outsourcing
50% IT Staff Augmentation
AI Summary
“WOW24-7 delivers omnichannel customer, technical, and operational support across multiple languages, offering tailored shared or dedicated teams, ensuring high CSAT, security compliance, and cost savings.”
ContactWorksProfile set up by Edverise AI
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ContactWorks offers a range of services to facilitate various contact opportunities, such as field sales, field-service assistance, inbound and outbound phone sales, member services, order processing, billing, claims management, and help desk/technical support. Their outsourcing solutions leverage e
Highlights
$5,000+
Min Project Size
25-49
Avg Hourly Rate
50-249
Employees
Austin, Texas, Us
Services Provided
35% Customer Support Outsourcing
15% Help Center & Knowledge Base Development
28% Outbound Lead Generation
22% Sales Development Representative (SDR) Services
AI Summary
“ContactWorks provides comprehensive outsourcing services including sales, service support, billing, and technical assistance, leveraging skilled talent to enhance operational efficiency and competitiveness.”
India Data Entry ServicesProfile set up by Edverise AI
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India-Data-Entry-Services is an IT/BPO company based in New Delhi, INDIA, specializing in data entry services for clients around the globe. For over ten years, IDES has assisted various clients, including individuals, organizations, and companies from countries such as the United States, Canada, Aus
Highlights
50-249
Employees
New Delhi, Delhi, In
Services Provided+3 Services
33% E-Commerce Development
8% Change Management Consulting
13% Operational Process Consulting
7% Go-to-Market Strategy
AI Summary
“India Data Entry Services is a New Delhi-based IT/BPO firm offering diverse data entry and processing solutions globally, delivering customized, affordable outsourcing for over ten years.”
Global ResponseProfile set up by Edverise AI
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Global Response was established in 1974 by Herman Shooster, who had a deep understanding of customer service prior to starting the company. We provide an extensive array of contact center services, encompassing personalized customer care, inbound sales, order processing, and support through chat, em
Highlights
$50,000+
Min Project Size
1000-9999
Employees
Margate, Florida, Us
Services Provided
60% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Live Chat & Chatbot Implementation
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Global Response, founded in 1974, delivers comprehensive contact center services including customer care, sales, and multi-channel support via phone, chat, email, SMS, and social media.”

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