Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Office Alternatives
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Affordable Executive Solutions. National Phone Answering, fully-equipped office suites, meeting rooms, and virtual offices/mail. Picture having a professional business image without the usual costs associated with leasing space, hiring staff, and managing technical setups! We provide comprehensive s
Highlights
2-9
Employees
Albuquerque, New Mexico, Us
Services Provided
60% Customer Support Outsourcing
30% Property Management Services
10% Business Consulting Services
AI Summary
“Office Alternatives offers affordable, flexible office solutions including virtual offices, meeting rooms, and professional support services, enhancing business image without typical leasing or staffing costs.”
BOTTLENECK DISTANT ASSISTANTS
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Bottleneck Virtual Assistants provides aspiring leaders with opportunities for professional development by implementing a streamlined and organized method to find, recruit, and nurture team members who are dedicated to particular functions and duties.
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
60% Customer Support Outsourcing
40% Customer Success Program Design
AI Summary
“Bottleneck Virtual Assistants offers streamlined recruitment and professional development services, enabling leaders to effectively build and manage specialized teams dedicated to distinct functions.”
Elevate Holding
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We are Elevate Holding, a premier provider of Business Process Outsourcing and customer experience services based in Egypt, catering to clients in North America, Europe, the Middle East, and North Africa. Since our founding in 2018, we have focused on delivering exceptional contact center services.
Highlights
250-999
Employees
Eg
Services Provided+1 Services
60% Customer Support Outsourcing
20% HR Consulting Services
10% Accounting Services
5% Managed IT Services
AI Summary
“Elevate Holding, based in Egypt since 2018, offers diverse outsourcing services—BPO, customer experience, IT, HR, finance, and marketing—across North America, Europe, and MENA regions.”
ProComm
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Professional Communication Services, established in 1991 in the center of Silicon Valley, was created to cater to the unique requirements of the medical and high-tech sectors. We understood that these industries often faced critical and sometimes life-threatening situations that demanded great atten
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
60% Customer Support Outsourcing
20% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“ProComm, founded in 1991 in Silicon Valley, provides specialized communication services tailored for medical and high-tech industries, emphasizing precision and dedicated expertise.”
TeloSolution
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Founded in 2017, Telos aims to provide outstanding customer support services. Recognized as one of the leading 20 BPO companies in Pakistan, we possess more than 25 years of collective expertise in areas such as customer support, back-office tasks, and chat assistance. Our objective is to consistent
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Lahore, Pk Punjab, Pk
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Founded in 2017, TeloSolution is a leading Pakistani BPO company offering expert customer support, back-office, and chat services with over 25 years of collective experience.”
Ambs Call Center
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🗣️ Our 24/7 live agents are based solely in the USA and provide award-winning service to represent your business. We offer competitive pricing and a free portal that allows you to view messages, listen to calls, and manage your on-call schedule. At Ambs Call Center, we are dedicated to helping busi
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Jackson, Michigan, Us
Services Provided
50% Customer Support Outsourcing
50% Virtual Receptionist
AI Summary
“Ambs Call Center, a family-run US-based service since 1932, offers tailored virtual receptionist and phone answering solutions, enhancing customer relations for businesses of all sizes.”
Conectys
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We are Conectys—an innovative outsourcing company that seamlessly integrates AI technology with human insight. If you represent a rapidly growing, digital-first brand, you've found the right partner. Our advantage lies in our ability to merge AI capabilities with multilingual human skills across mor
Highlights
$250,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Bucuresti, Bucuresti, Ro
Services Provided
50% Content Moderation Services
50% Customer Support Outsourcing
AI Summary
“Conectys is a global outsourcing company blending AI technology with multilingual human expertise, delivering adaptable solutions across sectors like gaming, fintech, and e-commerce for digital-first brands.”
Contio.tech
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Contio.tech is a reliable provider of business process outsourcing (BPO) services focused on multilingual content review, moderation, and customer support. We deliver solutions in more than 20 languages and have specialized knowledge in important industries such as social media, e-commerce, entertai
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Gaithersburg, Maryland, Us
Services Provided
50% Content Moderation Services
50% Customer Support Outsourcing
AI Summary
“Contio.tech offers multilingual business process outsourcing services including content moderation and customer support across industries like social media, e-commerce, gaming, fintech, and technology.”
Octopus Tech Solutions
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Octopus Tech Solutions is a worldwide outsourcing partner that assists businesses in optimizing their operations, reducing expenses, and enhancing profitability. We provide customized solutions across various sectors, enabling companies to concentrate on growth while we manage their essential suppor
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Amritsar, Punjab, In
Services Provided
50% Customer Support Outsourcing
50% Search Engine Optimization (SEO)
AI Summary
“Octopus Tech Solutions is a global outsourcing firm providing tailored services like call centers, telemarketing, digital support, and virtual assistance to optimize operations and drive business growth.”
Ansvery
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We assist gaming, cryptocurrency, and mobile app projects in resolving 70% of support inquiries using AI, while ensuring that human agents are available on demand to meet all requirements. With over ten years of experience in support, we create AI workflows that optimize time, reduce expenses, and e
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Vilnius, Lt
Services Provided
50% AI Agent & Multi-Agent System Development
50% Customer Support Outsourcing
AI Summary
“Ansvery leverages AI and expert agents to deliver scalable, personalized support for gaming, cryptocurrency, and mobile apps, enhancing customer satisfaction and operational efficiency worldwide.”

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Top Customer Support Outsourcing Companies

List of the Best Customer Support Outsourcing Agencies

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