Top Customer Support Outsourcing Companies

A high-performing Customer Support Outsourcing solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading Customer Support Outsourcing companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

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Ratings Updated: August 6, 2026

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List of the Best Customer Support Outsourcing Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    1000-9999

    Employees

    Montreal, Quebec, Ca

    Services Provided
    70% Customer Support Outsourcing
    30% Customer Success Program Design
    AI Summary

    ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.

  2. Is this your business? Become an Edverise partner & Claim Now

    E Virtual Services LLC is a certified virtual assistant company that provides exceptional and high-quality virtual services to its clients. You can rest assured, as our virtual assistants will help you with time-consuming and essential tasks. Our team consists of skilled, experienced, and qualified


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Minnetonka, Minnesota, Us

    Services Provided
    70% Customer Support Outsourcing
    30% Help Center & Knowledge Base Development
    AI Summary

    E Virtual Services LLC offers skilled virtual assistant solutions, handling essential tasks efficiently with affordable pricing, aiming to enhance clients' business performance across various needs.

  3. Is this your business? Become an Edverise partner & Claim Now

    Founded in 2004, BillingParadise began as a modest medical billing firm with ambitious aspirations. Our goal was to help group practices, hospitals, clinics, and independent medical offices operate their healthcare organizations without the stress associated with achieving specific profit margins. B


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Diamond Bar, California, Us

    Services Provided
    70% Customer Support Outsourcing
    30% Help Center & Knowledge Base Development
    AI Summary

    BillingParadise, established in 2004, offers comprehensive revenue cycle management solutions to healthcare providers, supporting value-based care and ensuring compliance with financial and regulatory requirements.

  4. Is this your business? Become an Edverise partner & Claim Now

    Cascade Answering Solutions ensures you never miss a call. We promise rapid and efficient responses with the attention your business deserves. We provide full-time answering services, overflow coverage during business hours, responses to calls outside of those hours, or a combination of these option


    Highlights

    10-49

    Employees

    Puyallup, Washington, Us

    Services Provided
    70% Customer Support Outsourcing
    10% Live Chat & Chatbot Implementation
    20% Help Center & Knowledge Base Development
    AI Summary

    Cascade Answering Solutions offers customizable virtual receptionist and call center services, providing efficient call handling, message delivery, appointment scheduling, and customer support for diverse businesses.

  5. Is this your business? Become an Edverise partner & Claim Now

    Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    250-999

    Employees

    Belize City, Belize, Bz

    Services Provided
    70% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.

  6. Is this your business? Become an Edverise partner & Claim Now

    CXG is a rapidly expanding BPO provider based in the EU, with a strong track record in sectors like Electronic Invoicing, Financial Services, Telecommunications, IT, and Data Services. We take pride in being distinct from other outsourcing companies in Bulgaria. Over eight years ago, we discovered t


    Highlights

    50-249

    Employees

    Sofia, Sofia, Bg

    Services Provided
    70% Customer Support Outsourcing
    15% Escalation Management Process Design
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    CXG is a growing EU-based BPO provider offering comprehensive outsourcing solutions across multiple sectors, specializing in recruitment, IT support, facilities management, and process optimization.

  7. Is this your business? Become an Edverise partner & Claim Now

    At Contacts Plus Spike, we aspire to be a driving force for transformative customer experiences around the world. We foresee a future in which businesses flourish through exceptional customer interaction, fueled by our cutting-edge and tailored outsourcing solutions.


    Highlights

    $10,000+

    Min Project Size

    10-49

    Employees

    Services Provided
    70% Customer Support Outsourcing
    30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Contacts Plus Spike specializes in delivering customized outsourcing solutions that enhance customer interactions, empowering businesses globally to achieve transformative and exceptional customer experiences.

  8. Cenit Inc logo
    Cenit IncProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    At Cenit Inc., we believe that geographic limits shouldn't dictate your profits. We focus on delivering premium Business Process Outsourcing (BPO) services that enable U.S. companies to reduce payroll costs by as much as 80%, all while maintaining high-quality talent. By incorporating Cenit’s commit


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    70% Customer Support Outsourcing
    15% Escalation Management Process Design
    15% Customer Success Program Design
    AI Summary

    Cenit Inc. provides premium Business Process Outsourcing services that help U.S. companies reduce payroll costs up to 80% while ensuring quality talent and seamless integration.

  9. Is this your business? Become an Edverise partner & Claim Now

    InteliKINECT's comprehensive lead conversion program enhances the sales pipeline by quickly reaching out to each lead and recording the results. By employing an effective client management system and safeguarding lead information, InteliKINECT enables your business to concentrate on its unique sales


    Highlights

    2-9

    Employees

    San Diego, California, Us

    Services Provided
    70% Customer Support Outsourcing
    30% Live Chat & Chatbot Implementation
    AI Summary

    InteliKinect delivers end-to-end customer service and lead conversion solutions, combining virtual assistant outsourcing, call center services, and client management to optimize sales pipelines efficiently.

  10. DialDesk logo
    DialDeskProfile set up by Edverise AI
    Is this your business? Become an Edverise partner & Claim Now

    DialDesk is a prominent provider of call center solutions aimed at improving customer interactions and operational efficiency. Our sophisticated services facilitate streamlined management of both incoming and outgoing communications through AI automation, CRM integration, and support across multiple


    Highlights

    250-999

    Employees

    Services Provided
    70% Customer Support Outsourcing
    30% Live Chat & Chatbot Implementation
    AI Summary

    DialDesk delivers scalable, AI-driven call center solutions integrating CRM and multichannel support to enhance customer engagement, streamline communication management, and optimize operational efficiency for business growth.

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