Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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423 Companies

Top Telecommunications Customer Support Outsourcing Companies

JOYNO INC
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JOYNO Incorporated is a DISTINCTIVE company transforming the landscape. We operate various divisions, including BPO, Marketing, and Brokerage, to provide boundless services. We take pride in representing all services by collaborating with a select group of top-tier businesses in the call center sect
Highlights
$1,000+
Min Project Size
250-999
Employees
Lapu-Lapu City, Central Visayas, Ph
Services Provided+2 Services
15% Content Marketing Strategy
13% Email Marketing & Automation
12% Social Media Marketing
5% SMS Marketing
AI Summary
“JOYNO Inc. is a distinctive company offering comprehensive BPO, marketing, and brokerage services through top-tier partnerships, committed to quality, ethics, and collaborative excellence.”
Expand Omnichannel Customer Journey Software
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eXpand es una plataforma completa de atención al cliente que consolida todos los canales de comunicación —como voz, WhatsApp, redes sociales y campañas— en un solo entorno, lo que permite gestionar las operaciones de manera sencilla, ágil y contextual en cada interacción. Su enfoque integral elimina
Highlights
$5,000+
Min Project Size
10-49
Employees
Montevideo, Montevideo, Uy
Services Provided
40% Customer Support Outsourcing
40% SMS Marketing
20% Social Media Marketing
AI Summary
“eXpand is an omnichannel customer service platform that integrates multiple communication channels, utilizes AI for automation, enhances operations, supports campaigns, and offers real-time control across industries.”
Hoory AI
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Hoory AI is a cutting-edge virtual assistant powered by artificial intelligence, aimed at optimizing customer communication and resolving the difficulties often faced in customer service. Available around the clock without interruption, Hoory AI guarantees an impeccable user experience, eliminating
Highlights
50-249
Employees
Services Provided
15% Generative AI
25% Conversational AI & Voice Assistant Development
10% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Hoory AI is an advanced virtual assistant leveraging AI, machine learning, and natural language processing to optimize customer service, automate tasks, and enhance multilingual communication across channels.”
Quality Contact Solutions
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Quality Contact Solutions offers effective call center services that drive sales outcomes. They have a reputation as a top-tier telesales organization, delivering outstanding results thanks to their industry expertise. Focused on providing solutions, Quality Contact Solutions aims to ensure a superi
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
20% Outbound Lead Generation
18% Sales Development Representative (SDR) Services
10% Appointment Setting Services
2% Sales Funnel Strategy & Optimization
AI Summary
“Quality Contact Solutions specializes in telesales and call center services, leveraging industry expertise to drive sales and enhance customer engagement for superior client experiences.”
SRG ASIA PACIFIC
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SRG ASIA PACIFIC (SRG AP) is a comprehensive solution provider with over 25 years of expertise in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Human Resource Outsourcing (HRO). SRG entered the Malaysian market aiming to enhanc
Highlights
$10,000+
Min Project Size
250-999
Employees
Kuala Lumpur, My
Services Provided+2 Services
35% Customer Support Outsourcing
15% Escalation Management Process Design
13% Business Model Design & Validation
17% Customer Experience (CX) Strategy
AI Summary
“SRG Asia Pacific offers over 25 years of expertise in comprehensive outsourcing solutions and advanced digital technologies, serving diverse industries with innovative business transformation services.”
DialAmerica
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At DialAmerica, we have over 60 years of experience in offering contact center outsourcing services to our clients. We provide a comprehensive suite of B2B and B2C services. By strategically combining contact center solutions with various marketing technologies, we ensure a smooth customer experienc
Highlights
$5,000+
Min Project Size
1000-9999
Employees
Mahwah, New Jersey, Us
Services Provided+1 Services
45% Customer Support Outsourcing
20% Customer Success Program Design
10% Help Center & Knowledge Base Development
10% Live Chat & Chatbot Implementation
AI Summary
“DialAmerica, with over 60 years of expertise, delivers customized B2B and B2C outsourced contact center solutions that integrate marketing technologies to enhance customer experiences through human interaction.”
Alpha Assistant
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Alpha Assistant provides both personal and virtual assistant services to support your professional and personal life. You'll be assigned a dedicated assistant at a fraction of the cost of hiring an additional employee, allowing you to save both time and money. Our highly-skilled assistants are eager
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+2 Services
50% Customer Support Outsourcing
20% Virtual Assistant Services
12% Administrative Services
6% Bookkeeping Services
AI Summary
“Alpha Assistant offers tailored virtual support services—including administration, customer care, technical support, sales, bookkeeping, and marketing—helping businesses save costs and enhance operational efficiency.”
World Wide Outsource Solutions LLC
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World Wide Outsource Solutions is a company that specializes in outsourcing and human resources, dedicated to delivering customized solutions for clients of all sizes, from small businesses to large enterprises. Our services include IT support, customer care, sales, software development, appointment
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
San Antonio, Texas, Us
Services Provided
33% Custom Web Application Development
24% Appointment Setting Services
10% Lead Scoring & Qualification
33% Customer Support Outsourcing
AI Summary
“World Wide Outsource Solutions LLC offers comprehensive outsourcing and HR services, including IT support, customer care, sales, and software development, catering to businesses of all sizes.”
Speedflow
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Speedflow is a collective of companies working in telecommunications, software development, web development, and advertising. Currently, the organization has a workforce of over 150 skilled professionals. Over 1,000 companies globally depend on our services and solutions to navigate a rapidly evolvi
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided+1 Services
30% Customer Support Outsourcing
20% Software Development Services
20% E-Commerce Development
20% Mobile App Development (iOS & Android)
AI Summary
“Speedflow is a global telecommunications and software firm offering voice, SMS services, and telecom software solutions, supported by over 150 professionals serving 1,000+ companies worldwide.”
Maila Networks
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IT services for businesses ranging from small to enterprise level, providing network solutions, data centers, and high-end servers and clusters to ensure a consistently reliable and high-performance experience.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Porto Alegre, Rio Grande Do Sul, Br
Services Provided+2 Services
14% Cloud Consulting & SI
12% Other IT Consulting and SI
5% Unified Communications Consulting & SI
3% IT Staff Augmentation
AI Summary
“Maila Networks delivers comprehensive IT services, offering network solutions, data centers, and high-performance servers to businesses of all sizes, ensuring reliable and efficient operations.”

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