Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

423 Companies

Top Telecommunications Customer Support Outsourcing Companies

Backend Communications
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Backend Communications serves as your primary contact center, providing efficient support for both sales and customer service. We manage a variety of communication channels—email, chat, WhatsApp, SMS, phone calls, and social media—guaranteeing that every interaction is effortless, professional, and
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
10% Social Media Marketing
40% Other Digital Marketing
50% Customer Support Outsourcing
AI Summary
“Backend Communications offers comprehensive contact center services across multiple channels, delivering professional sales and customer support to enhance business growth and customer satisfaction.”
Customer Umbrella
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Customer Umbrella is an international company that specializes in outsourcing customer service, particularly for the gaming sector. Originally established in Varna, Bulgaria, it now operates in over 20 countries, offering support in more than 60 languages to over 150 clients around the globe. Our co
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Varna, Varna, Bg
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Customer Umbrella is a global outsourcing firm specializing in multilingual customer service, especially for gaming, serving over 150 clients in 20+ countries with cost-effective, high-quality support.”
CONTACTA USA
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We offer tailored digital customer service solutions using multiple channels, data analysis, and our skilled team.
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Barranquilla, Atlantico, Co
Services Provided
50% Customer Support Outsourcing
50% Analytics Services
AI Summary
“CONTACTA USA delivers tailored digital customer service solutions through multi-channel communication, leveraging data analysis and expert teams to enhance client engagement and support.”
i-Call International
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i-Call International is a prominent global virtual call center that provides reliable and cost-effective direct response vendor services in the translation and localization sector. We serve a diverse clientele, from start-ups to large multinational firms, and have optimized our processes to deliver
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
50% Translation & Interpretation Services
AI Summary
“i-Call International is a global virtual call center offering cost-effective translation, localization, medical, legal, and IT services with a focus on quality, professionalism, and client growth.”
VoipTower
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VoipTower is a global business telephony provider that enables companies to initiate live calls within 24 hours across more than 25 countries—without needing any coding. Unlike platforms that solely offer APIs, such as Twilio or Telnyx, we provide a comprehensive service by designing, configuring, t
Highlights
$1,000+
Min Project Size
10-49
Employees
Services Provided+1 Services
23% Unified Communications Consulting & SI
15% CRM Consulting and SI
7% Cloud Consulting & SI
5% Other IT Consulting and SI
AI Summary
“VoipTower offers global, turnkey business telephony solutions including setup, integration, and support for calls, routing, PBX, and CRM across 25+ countries within 24 hours.”
Zenko Group
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Zenko Group is a European outsourcing contact center with more than 11 years of experience in providing customized customer support and business process outsourcing solutions for clients in the US, Canada, and Europe. We focus on assisting companies of all sizes, from emerging startups to establishe
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Kyiv, Ua
Services Provided
50% Customer Support Outsourcing
30% Outbound Lead Generation
20% Appointment Setting Services
AI Summary
“Zenko Group is a European outsourcing contact center delivering tailored multilingual customer support and business process solutions across US, Canada, and Europe, emphasizing cost-effective scalability and dedicated service.”
N
no name
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Boost growth through offshoring. We provide our services through a variety of flexible outsourcing models—ranging from complete solutions that include operations management and Quality Assurance, to co-sourcing options that allow clients to oversee daily activities, as well as basic facilities outso
Highlights
$1,000+
Min Project Size
50-249
Employees
Melbourne, Victoria, Au
Services Provided+3 Services
50% Customer Support Outsourcing
20% Transcription Services
10% Brokerage Services
5% Cloud Consulting & SI
AI Summary
“Specializing in flexible outsourcing models, the company enhances growth by offering tailored offshoring solutions including operations management, quality assurance, and co-sourcing services.”
The Weaver Group
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We recruit, evaluate, and train Business Development Representatives based in South Africa to deliver top-quality personnel at the most affordable rates. Comprehensive training and guidelines are provided upon commencement.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided
33% Outbound Lead Generation
17% Appointment Setting Services
50% Customer Support Outsourcing
AI Summary
“The Weaver Group specializes in recruiting, evaluating, and training Business Development Representatives in South Africa, offering skilled personnel through comprehensive programs at competitive rates.”
AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ.
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AXIS is a BPO call center based in Istanbul, Turkey, dedicated to offering customer service to small businesses aiming for growth. With our high-quality service and competitive pricing, you can rapidly expand your business while entrusting your customers to us, ensuring your brand is well represente
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
25% Outbound Lead Generation
25% Appointment Setting Services
AI Summary
“AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ. is a Turkey-based BPO call center providing quality customer service to small businesses internationally, enabling brand growth with competitive hourly rates.”
Qallus JSR Inc.
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We are a high-quality outsourcing solutions provider based in Toronto, with significant operations in India. While we may be a new company, our team has more than 7 years of experience in the Telecommunications, Travel, Healthcare, and E-commerce sectors. This rich expertise enables us to offer outs
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Toronto, Ontario, Ca
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Qallus JSR Inc. delivers tailored, high-quality outsourcing solutions from Toronto and India, leveraging over seven years' experience across telecommunications, travel, healthcare, and e-commerce sectors.”

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