Top Telecommunications Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Telecommunications industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Telecommunications Customer Support Outsourcing Companies

  1. Customer Umbrella logo
    Customer UmbrellaProfile set up by Edverise AI
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    Customer Umbrella is an international company that specializes in outsourcing customer service, particularly for the gaming sector. Originally established in Varna, Bulgaria, it now operates in over 20 countries, offering support in more than 60 languages to over 150 clients around the globe. Our co


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Varna, Varna, Bg

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Customer Umbrella is a global outsourcing firm specializing in multilingual customer service, especially for gaming, serving over 150 clients in 20+ countries with cost-effective, high-quality support.

  2. Is this your business? Become an Edverise partner & Claim Now

    i-Call International is a prominent global virtual call center that provides reliable and cost-effective direct response vendor services in the translation and localization sector. We serve a diverse clientele, from start-ups to large multinational firms, and have optimized our processes to deliver


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    50% Translation & Interpretation Services
    AI Summary

    i-Call International is a global virtual call center offering cost-effective translation, localization, medical, legal, and IT services with a focus on quality, professionalism, and client growth.

  3. CONTACTA USA logo
    CONTACTA USAProfile set up by Edverise AI
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    We offer tailored digital customer service solutions using multiple channels, data analysis, and our skilled team.


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Barranquilla, Atlantico, Co

    Services Provided
    50% Customer Support Outsourcing
    50% Analytics Services
    AI Summary

    CONTACTA USA delivers tailored digital customer service solutions through multi-channel communication, leveraging data analysis and expert teams to enhance client engagement and support.

  4. VoipTower logo
    VoipTowerProfile set up by Edverise AI
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    VoipTower is a global business telephony provider that enables companies to initiate live calls within 24 hours across more than 25 countries—without needing any coding. Unlike platforms that solely offer APIs, such as Twilio or Telnyx, we provide a comprehensive service by designing, configuring, t


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Services Provided+1 Services
    23% Unified Communications Consulting & SI
    15% CRM Consulting and SI
    7% Cloud Consulting & SI
    5% Other IT Consulting and SI
    AI Summary

    VoipTower offers global, turnkey business telephony solutions including setup, integration, and support for calls, routing, PBX, and CRM across 25+ countries within 24 hours.

  5. Zenko Group logo
    Zenko GroupProfile set up by Edverise AI
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    Zenko Group is a European outsourcing contact center with more than 11 years of experience in providing customized customer support and business process outsourcing solutions for clients in the US, Canada, and Europe. We focus on assisting companies of all sizes, from emerging startups to establishe


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Kyiv, Ua

    Services Provided
    50% Customer Support Outsourcing
    30% Outbound Lead Generation
    20% Appointment Setting Services
    AI Summary

    Zenko Group is a European outsourcing contact center delivering tailored multilingual customer support and business process solutions across US, Canada, and Europe, emphasizing cost-effective scalability and dedicated service.

  6. The Weaver Group logo
    The Weaver GroupProfile set up by Edverise AI
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    We recruit, evaluate, and train Business Development Representatives based in South Africa to deliver top-quality personnel at the most affordable rates. Comprehensive training and guidelines are provided upon commencement.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Cape Town, Western Cape, Za

    Services Provided
    33% Outbound Lead Generation
    17% Appointment Setting Services
    50% Customer Support Outsourcing
    AI Summary

    The Weaver Group specializes in recruiting, evaluating, and training Business Development Representatives in South Africa, offering skilled personnel through comprehensive programs at competitive rates.

  7. Is this your business? Become an Edverise partner & Claim Now

    AXIS is a BPO call center based in Istanbul, Turkey, dedicated to offering customer service to small businesses aiming for growth. With our high-quality service and competitive pricing, you can rapidly expand your business while entrusting your customers to us, ensuring your brand is well represente


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    50% Customer Support Outsourcing
    25% Outbound Lead Generation
    25% Appointment Setting Services
    AI Summary

    AXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ. is a Turkey-based BPO call center providing quality customer service to small businesses internationally, enabling brand growth with competitive hourly rates.

  8. Qallus JSR Inc. logo
    Qallus JSR Inc.Profile set up by Edverise AI
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    We are a high-quality outsourcing solutions provider based in Toronto, with significant operations in India. While we may be a new company, our team has more than 7 years of experience in the Telecommunications, Travel, Healthcare, and E-commerce sectors. This rich expertise enables us to offer outs


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Toronto, Ontario, Ca

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Qallus JSR Inc. delivers tailored, high-quality outsourcing solutions from Toronto and India, leveraging over seven years' experience across telecommunications, travel, healthcare, and e-commerce sectors.

  9. Is this your business? Become an Edverise partner & Claim Now

    Founded in 2018, we have consistently led the industry since then. We advocate for a global marketplace that allows businesses on one side of the world to leverage the markets and services available on the other. Kisan Bazar is a name that our clients trust across continents, including the USA, UK,


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Gurugram, Haryana, In

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Founded in 2018, Kisan Bazar Dot Com Pvt Ltd connects global markets with dependable services and strong client partnerships, emphasizing quality, innovation, and customer satisfaction across continents.

  10. LM Call Center logo
    LM Call CenterProfile set up by Edverise AI
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    We understand that every business has its unique characteristics, and it's essential to have a business partner who can adjust to your objectives, needs, and demands. Leveraging a managed, outsourced workforce can significantly enhance your growth by providing a cost-effective solution that is sure


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Tijuana, Baja California, Mx

    Services Provided
    50% Customer Support Outsourcing
    50% Operational Process Consulting
    AI Summary

    LM Call Center offers customized outsourced workforce solutions designed to enhance business growth, surpass key performance indicators, and effectively meet diverse client objectives and demands.

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