Top Information technology Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Information technology industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

561 Companies

Top Information technology Customer Support Outsourcing Companies

Alpha Global Team
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The Alpha Global Team provides round-the-clock BPO support throughout the year to clients mainly in the USA, Canada, Australia, and the UK. Engage our full-time Alpha Global Team at a lower operational cost. Our dedicated team delivers services across various sectors: we also offer free trials, alon
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Alpha Global Team delivers 24/7 cost-effective outsourcing services including BPO, call centers, consulting, and sales support across multiple sectors, primarily serving clients in the USA, Canada, Australia, and the UK.”
TeamVan Outsourcing
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TeamVan Outsourcing helps small and medium-sized organizations enhance and take advantage of their contact centers. We support these businesses by relieving them of operational challenges and the demands of daily tasks. This allows our partners to concentrate on their main products while we deliver
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
50% Customer Support Outsourcing
50% Operational Process Consulting
AI Summary
“TeamVan Outsourcing supports small and medium businesses by managing contact center operations, enabling clients to focus on core products while ensuring excellent customer service delivery.”
AnswerHero
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AnswerHero is a top-tier answering service that offers premium solutions including call forwarding, after-hours support, lead capture, message handling, appointment setting, urgent call responses, and bilingual services/translations. With round-the-clock operations, fully bilingual agents, and advan
Highlights
50-249
Employees
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
AI Summary
“AnswerHero provides premium 24/7 answering services with bilingual agents, offering call forwarding, lead capture, appointment setting, and urgent response to ensure no calls are missed.”
Welsend
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Welsend offers customer engagement solutions that take advantage of competitive benefits from China, the Philippines, and Malaysia, including lower labor costs, high-quality talent, strong infrastructure, and favorable government policies. The company operates delivery centers in 26 cities across th
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Weifang, Shandong, Cn
Services Provided
40% Customer Support Outsourcing
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% CRM Consulting and SI
AI Summary
“Welsend delivers comprehensive, cost-efficient customer engagement services across China, the Philippines, and Malaysia, leveraging local talent and technology to serve diverse multinational clients effectively.”
TN Outsourcing
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TN Outsourcing is a nearshore Business Process Outsourcing (BPO) provider that specializes in healthcare operations, customer support, and back-office services for expanding businesses. Established in 2002, TN has delivery centers in the Dominican Republic, Uruguay, El Salvador, and Colombia, offeri
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Santiago de los Caballeros, Do
Services Provided
50% Customer Support Outsourcing
25% Business Process Outsourcing
18% Revenue Cycle Management
7% Employer of Record Services
AI Summary
“TN Outsourcing is a nearshore BPO provider offering healthcare operations, customer support, and back-office services with integrated teams in Latin America to support scalable business growth.”
A
aa
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Highlights
$100-149/hr
Avg Hourly Rate
2-9
Employees
Istanbul, Tr
Services Provided
50% Customer Support Outsourcing
50% Administrative Services
AI Summary
“aa provides advertising services across various sectors including business, media, and real estate in Turkey, delivering targeted marketing solutions to diverse industries.”
IntroMarket Research Group
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IntroMarket Research is a specialized market research firm focused on uncovering insights related to market demand, competitive dynamics, and customer requirements for digital enterprises. With four years of experience, we cater to investors, startups, and companies in the digital technology sector.
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Lviv, Lviv, Ua
Services Provided
34% Market Research & Competitive Intelligence
33% Customer Support Outsourcing
33% Analytics Services
AI Summary
“IntroMarket Research Group specializes in delivering market insights on demand, competition, and customer needs across IT, eCommerce, Fintech, eLearning, and marketing sectors for digital enterprises.”
Laser Focused Solutions
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Laser Focused Solutions is a top-tier IT company specializing in the design and development of intricate websites and applications. They create, customize, and implement modules and plugins for various e-commerce platforms, including Magento, Demandware, Hybris, Big Commerce, and Shopify. Staying cu
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
5% Legacy System Modernization
18% Blockchain & Web3 Development
20% E-Commerce Development
7% Custom Web Application Development
AI Summary
“Laser Focused Solutions is a leading IT firm offering custom website, e-commerce, blockchain development, smart contracts, and round-the-clock support services across diverse platforms.”
Hugo Inc.
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Hugo is the leading specialty provider of customer care, data, and community support solutions for digital-native brands. We assemble and oversee high-performing teams that offer a more sophisticated approach to customer support, data annotation, and marketplace operations. As a trusted partner for
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Chicago, Illinois, Us
Services Provided+2 Services
45% Customer Support Outsourcing
15% Offshore Back-office Services
10% Content Moderation Services
10% Data Annotation Services
AI Summary
“Hugo is a global leader providing customer care, data annotation, and marketplace operations for digital-native brands, partnering with top companies through skilled, multilingual 24/7 teams.”
Reception 24/7
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Every unanswered call represents a lost chance. We equip a specialized team of receptionists with a deep understanding of your business, enabling us to deliver an excellent experience for both your current and prospective customers with every call. Our receptionists are skilled in taking messages, t
Highlights
2-9
Employees
Orlando, Florida, Us
Services Provided
50% Customer Support Outsourcing
50% Appointment Setting Services
AI Summary
“Reception 24/7 provides trained receptionists delivering call handling, appointment scheduling, lead qualification, and call filtering services, enhancing customer experience for businesses of all sizes with flexible plans.”

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