Top Government Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Government industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

151 Companies

Top Government Customer Support Outsourcing Companies

ContactPoint 360
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Daniels Communications, Inc.
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With Daniels Communications, your business is always open. Our around-the-clock Call Center Services allow you to engage with customers at any time. Thanks to our straightforward onboarding process, our team can begin handling your calls within just three days after a consultation. We will customize
Highlights
50-249
Employees
Asheville, North Carolina, Us
Services Provided
50% Customer Support Outsourcing
50% Emergency Services
AI Summary
“Daniels Communications, Inc. provides reliable 24/7 call center services with quick onboarding and customized solutions to ensure seamless, high-quality customer engagement anytime, anywhere.”
Tafaseel BPO
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Established in 2011, Tafaseel BPO is a locally founded technology-driven business process outsourcing firm in the UAE. It specializes in various services, including call center outsourcing, setup, management, operation, and transition, as well as IT-integrated solutions, infrastructure, and business
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Ajman, Ajman, Ae
Services Provided
50% Customer Support Outsourcing
50% IT Infrastructure & Hosting Services
AI Summary
“Tafaseel BPO, established in 2011 in the UAE, offers technology-driven outsourcing, call center and IT-integrated solutions, customer service training, and tailored communication systems to optimize business efficiency.”
AMPLIFIED ANALYTICS
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Amplified Analytics is a leader in speech analytics, specializing in customer experience/analytics, collections, and the BPO industry. Our capabilities are strengthened by our strategic use of CallMiner, recognized as the top analytics platform in the field. This collaboration allows us to provide h
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Ottawa, Ontario, Ca
Services Provided+1 Services
60% Customer Support Outsourcing
10% AI Strategy & Roadmap Consulting
10% API Development & Integration
10% Custom Development
AI Summary
“Amplified Analytics specializes in speech analytics for contact centers and BPOs, offering managed solutions that improve customer experience, performance, and ROI through proven models and strategic partnerships.”
Excellent Solutions
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Excellent Solutions (ES) is a provider of contact center outsourcing services in Saudi Arabia. They are a reliable partner that delivers customized solutions designed to address the specific needs of clients, consistently committed to assisting them in achieving their business goals.
Highlights
$50,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Riyadh, Riyadh, Sa
Services Provided
50% Customer Support Outsourcing
50% Business Process Outsourcing
AI Summary
“Excellent Solutions offers tailored contact center outsourcing services in Saudi Arabia, partnering reliably with clients to deliver customized solutions that support their business objectives.”
Sarv Webs Pvt. Ltd.
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We offer an AI Unified Communication Platform for businesses to transform their customer interactions. Our advanced AI communication platform helps establish a leading position.
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Jaipur, Rajasthan, In
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
AI Summary
“Sarv Webs Pvt. Ltd. provides an advanced AI Unified Communication Platform that enhances and transforms business customer interactions, positioning clients as leaders in their industries.”
FingerLinks Infotech LLC
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Fingerlinks Infotech LLC is dedicated to offering innovative technology solutions that revolutionize business operations. Our mission is to assist clients in reaching their objectives through tailored services including transcription, translation, captioning, subtitling, BPO, voiceover, and dubbing.
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Wilmington, Delaware, Us
Services Provided
25% Content Moderation Services
25% Data Annotation Services
50% Customer Support Outsourcing
AI Summary
“FingerLinks Infotech LLC offers tailored technology solutions including transcription, translation, BPO, and voice services, empowering businesses to enhance productivity and succeed in digital transformation.”
Ambs Call Center
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🗣️ Our 24/7 live agents are based solely in the USA and provide award-winning service to represent your business. We offer competitive pricing and a free portal that allows you to view messages, listen to calls, and manage your on-call schedule. At Ambs Call Center, we are dedicated to helping busi
Highlights
< $25/hr
Avg Hourly Rate
50-249
Employees
Jackson, Michigan, Us
Services Provided
50% Customer Support Outsourcing
50% Virtual Receptionist
AI Summary
“Ambs Call Center, a family-run US-based service since 1932, offers tailored virtual receptionist and phone answering solutions, enhancing customer relations for businesses of all sizes.”
Telelink
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Telelink offers live-answering services, workplace safety solutions, and emergency communication systems to enhance your business operations and ensure employee safety. We continue to operate with a fully-remote 24/7 response center located in North America, delivering comprehensive solutions for lo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
St. John's, Newfoundland And Labrador, Ca
Services Provided
50% Customer Support Outsourcing
32% Business Process Outsourcing
18% Managed Security Services
AI Summary
“Telelink provides 24/7 remote live-answering, lone-worker safety, and emergency communication services across diverse sectors, leveraging over 55 years of experience to support business operations and employee safety.”
Humach
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Customer experience solutions focused on purpose that are relied upon by top global brands to make the process easier and more efficient for both your customers and your team. Provide the experiences your customers desire while achieving the results your business requires.
Highlights
250-999
Employees
Dubuque, Iowa, Us
Services Provided
50% Custom AI Chatbot Development
50% Customer Support Outsourcing
AI Summary
“Humach delivers customer experience solutions that enhance efficiency and satisfaction for businesses and customers alike, trusted by leading global brands to meet diverse operational needs.”

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