Top Franchises Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Franchises industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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Top Franchises Customer Support Outsourcing Companies

  1. Direct TPV logo
    Direct TPVProfile set up by Edverise AI
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    We provide comprehensive third-party verification solutions, including live agents, automated services, and integrated hybrid options. Our platform, developed in-house, is designed specifically to deliver the highest quality and feature-rich experience for callers in the industry. We can tailor a TP


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Services Provided
    70% Customer Support Outsourcing
    30% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Direct TPV offers tailored third-party verification with live, automated, and hybrid solutions, ensuring reliable, scalable service through carrier-grade facilities and seamless integration across industries.

  2. QWay Healthcare logo
    QWay HealthcareProfile set up by Edverise AI
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    Based in New Jersey, USA, QWay Healthcare is a reliable partner for comprehensive revenue cycle management. With over ten years of experience in the US RCM sector, we empower our clients to concentrate on growing their business while we manage their revenue processes. We cater to hospitals, multi-sp


    Highlights

    250-999

    Employees

    East Windsor, New Jersey, Us

    Services Provided
    65% Customer Support Outsourcing
    35% Customer Success Program Design
    AI Summary

    QWay Healthcare, based in New Jersey, delivers comprehensive revenue cycle management, provider credentialing, and support services, leveraging over a decade of experience to streamline healthcare billing processes.

  3. HelpSquad logo
    HelpSquadProfile set up by Edverise AI
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    HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Doylestown, Pennsylvania, Us

    Services Provided
    60% Customer Support Outsourcing
    25% Live Chat & Chatbot Implementation
    15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.

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    Speed Outsourcing Solutions specializes in linking businesses with high-quality, "fractional" call center and remote team services. The company aims to connect Western companies with top-notch, native-level English-speaking professionals from Egypt. By tapping into this talent pool, they provide a "


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    250-999

    Employees

    Services Provided
    70% Customer Support Outsourcing
    10% Escalation Management Process Design
    20% Voice of Customer (VoC) Programs
    AI Summary

    Speed Outsourcing Solutions connects Western businesses with talented, native English-speaking professionals from Egypt, offering cost-effective, managed remote teams for sales, support, and back-office functions within seven days.

  5. Global Response logo
    Global ResponseProfile set up by Edverise AI
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    Global Response was established in 1974 by Herman Shooster, who had a deep understanding of customer service prior to starting the company. We provide an extensive array of contact center services, encompassing personalized customer care, inbound sales, order processing, and support through chat, em


    Highlights

    $50,000+

    Min Project Size

    1000-9999

    Employees

    Margate, Florida, Us

    Services Provided
    60% Customer Support Outsourcing
    10% Help Center & Knowledge Base Development
    20% Live Chat & Chatbot Implementation
    10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
    AI Summary

    Global Response, founded in 1974, delivers comprehensive contact center services including customer care, sales, and multi-channel support via phone, chat, email, SMS, and social media.

  6. R
    Ring-ThruProfile set up by Edverise AI
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    Ring-Thru offers automated answering and dispatch services outside of regular hours. Our distinctive technology enables us to operate more quickly, accurately, and cost-effectively. For your on-call business, Ring-Thru performs two key functions: we categorize incoming calls as spam, urgent, or non-


    Highlights

    2-9

    Employees

    Services Provided
    70% Customer Support Outsourcing
    30% Escalation Management Process Design
    AI Summary

    Ring-Thru provides automated call answering and dispatch services using advanced technology to quickly categorize calls, filter spam, and promptly notify on-call agents for efficient customer response.

  7. ChamConnect logo
    ChamConnectProfile set up by Edverise AI
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    At ChamConnect, we provide customized customer service solutions that merge global accessibility with a personal approach. Our skilled team is on hand 24/7 to deliver dependable and efficient support regardless of your customers’ locations. We offer versatile, affordable, and top-notch services in a


    Highlights

    $10,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    Los Angeles, California, Us

    Services Provided
    65% Customer Support Outsourcing
    35% Live Chat & Chatbot Implementation
    AI Summary

    ChamConnect delivers customized, accessible, and affordable 24/7 customer service solutions across phone, email, and live chat channels to enhance customer experience and support business growth.

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    Bottleneck Virtual Assistants provides aspiring leaders with opportunities for professional development by implementing a streamlined and organized method to find, recruit, and nurture team members who are dedicated to particular functions and duties.


    Highlights

    $5,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided
    60% Customer Support Outsourcing
    40% Customer Success Program Design
    AI Summary

    Bottleneck Virtual Assistants offers streamlined recruitment and professional development services, enabling leaders to effectively build and manage specialized teams dedicated to distinct functions.

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    Over the last ten years, we have provided outstanding service experiences for startups, growing companies, and Fortune 500 brands worldwide. As an award-winning customer experience firm, we are relied upon by industry leaders such as Lenovo, DoorDash, ClassPass, and Getaround. Our expertise spans va


    Highlights

    $1,000+

    Min Project Size

    250-999

    Employees

    Brooklyn, New York, Us

    Services Provided
    50% Customer Support Outsourcing
    50% Content Moderation Services
    AI Summary

    Top Customer Service is an award-winning global firm delivering scalable, multilingual customer experience solutions across industries, driving loyalty, growth, and brand integrity for startups to Fortune 500s.

  10. TeloSolution logo
    TeloSolutionProfile set up by Edverise AI
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    Founded in 2017, Telos aims to provide outstanding customer support services. Recognized as one of the leading 20 BPO companies in Pakistan, we possess more than 25 years of collective expertise in areas such as customer support, back-office tasks, and chat assistance. Our objective is to consistent


    Highlights

    $10,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    50-249

    Employees

    Lahore, Pk Punjab, Pk

    Services Provided
    50% Customer Support Outsourcing
    50% Business Process Outsourcing
    AI Summary

    Founded in 2017, TeloSolution is a leading Pakistani BPO company offering expert customer support, back-office, and chat services with over 25 years of collective experience.

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