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CXG Business Process Outsourcing

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Overview

50 - 249

Employees

2009

Year Founded

ABOUT CXG BUSINESS PROCESS OUTSOURCING

EU-based BPO provider

CXG is a rapidly expanding BPO provider based in the EU, with a strong track record in sectors like Electronic Invoicing, Financial Services, Telecommunications, IT, and Data Services. We take pride in being distinct from other outsourcing companies in Bulgaria. Over eight years ago, we discovered the perfect balance by merging the best aspects of outsourcing with traditional offshoring. Our aim is to optimize costs and streamline processes for our clients by providing top-notch services. We specialize in recruitment and HR management, facilities management, setup and maintenance, as well as IT equipment and support. Our diverse team has grown from just 25 to over 160 members in eight years, attracting young, ambitious individuals from various backgrounds and countries.
LANGUAGES SPOKEN
English
HIGHLIGHTS

50 - 249

Employees

2009

Year Founded

Services
Focus
Industries
Clients
Services Provided
70% Customer Support Outsourcing
15% Escalation Management Process Design
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)

Locations

Headquarters

Labyrinth Building, 25 Dr. Peter Dertliev Str., 1324 Sofia, Bulgaria

Sofia, Sofia, Bulgaria 1324
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