Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

514 Companies

Top eCommerce Customer Support Outsourcing Companies

Krusche & CompanyProfile set up by Edverise AI
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K&C is a German IT outsourcing firm with over 25 years of experience in providing secure, efficient, and scalable technology solutions. Operating from our delivery centers in Germany (Munich), Egypt (Cairo), Eastern Europe, and the Caucasus, we offer global clients access to top-notch talent, guided
Highlights
$10,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Munich, Bavaria, De
Services Provided+17 Services
2% Mobile App Development (iOS & Android)
3% Frontend Development
3% API Development & Integration
2% E-Commerce Development
AI Summary
“K&C is a German IT outsourcing firm delivering scalable, secure technology solutions across UX/UI, software development, cloud, DevOps, cybersecurity, and data engineering with global expertise and ISO-certified processes.”
Pure ModerationProfile set up by Edverise AI
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Pure Moderation is a global business process outsourcing provider that offers a variety of services, including Customer Care, Content Moderation, Data Entry, Game Management, and Alpha and Beta testing. We operate from locations in Vietnam, Indonesia, Laos, Thailand, the Philippines, India, Spain, P
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Hoang Mai, Vn
Services Provided
33% Content Moderation Services
14% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
20% Customer Support Outsourcing
33% Mobile App Development (iOS & Android)
AI Summary
“Pure Moderation is a global outsourcing provider offering content moderation, customer care, data entry, and game management services, delivering customized solutions with diverse multilingual teams across multiple countries.”
VINTAZK OutsourcingProfile set up by Edverise AI
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VINTAZK Outsourcing is a technology-oriented BPO that assists businesses in scaling through affordable and impactful solutions. With a strong foundation in Filipino talent, we focus on Customer Experience Management, Digital Marketing, IT Support, Data Analytics, and AI-driven Automation. Our local
Highlights
250-999
Employees
Zamboanga, Zamboanga Peninsula, Ph
Services Provided+3 Services
10% Custom AI Chatbot Development
3% Recommendation Engine Development
12% Conversational AI & Voice Assistant Development
15% Content Marketing Strategy
AI Summary
“VINTAZK Outsourcing leverages Filipino talent and AI technology to provide tailored outsourcing solutions across multiple industries, enhancing customer experience, digital marketing, IT support, and analytics for business growth.”
BSGProfile set up by Edverise AI
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Founded in 2012, BSG is a worldwide SMS communication platform that is relied upon by a range of enterprises and wholesale clients for its exceptional quality and reliability. The platform offers messaging solutions across various sectors, such as eCommerce, banking and finance, healthcare, logistic
Highlights
50-249
Employees
Kyiv, Ua
Services Provided+4 Services
25% Robotic Process Automation (RPA)
13% Ecommerce Marketing
5% Email Marketing & Automation
6% Other Digital Marketing
AI Summary
“BSG is a global SMS communication platform offering reliable A2P messaging solutions across industries with advanced security, multi-language support, comprehensive analytics, and seamless API integration.”
DGC BPO ServiceProfile set up by Edverise AI
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DGC BPO Service is a prominent Business Process Outsourcing (BPO) firm located in the USA, offering a comprehensive array of services aimed at enhancing business operations and increasing efficiency. We provide specialized solutions in Virtual Assistance, Call Center Services (both Inbound and Outbo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
New York, New York, Us
Services Provided+3 Services
20% Customer Support Outsourcing
8% Live Chat & Chatbot Implementation
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
14% Outbound Lead Generation
AI Summary
“DGC BPO Service is a U.S.-based outsourcing firm specializing in virtual assistance, call center operations, sales, lead generation, and digital marketing to enhance business efficiency.”
DiyaProfile set up by Edverise AI
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Established in 2015 in Ukraine, with a representative office in Estonia, Diya has evolved into a global provider of IT solutions focused on assisting small and medium-sized enterprises in streamlining operations, improving security, and building a robust digital identity. Over the past ten years, we
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Zhytomyr, Zhytomyr, Ua
Services Provided+5 Services
6% CRM Consulting and SI
3% IT Staff Augmentation
3% Unified Communications Consulting & SI
11% Cloud Consulting & SI
AI Summary
“Diya, established in 2015, offers comprehensive IT solutions including 24/7 support, Microsoft 365 integration, cybersecurity, IT audits, and custom WordPress development for SMEs globally.”
Covalent SolutionsProfile set up by Edverise AI
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Concentrate on expanding your business while your Bond Assistant takes care of the routine tasks—such as research, data entry, social media management, lead generation, and daily operations. Consider your Bond Assistant as a dependable remote team member that delivers expert support, enabling entrep
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
North Brooksville, Florida, Us
Services Provided+4 Services
12% Graphic Design
8% Logo Design
20% Customer Support Outsourcing
8% Sales Copywriting & Proposal Writing
AI Summary
“Covalent Solutions provides expert virtual assistant services that manage routine tasks, empowering entrepreneurs, startups, and sales teams to enhance efficiency and accelerate growth.”
Pontica SolutionsProfile set up by Edverise AI
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Pontica Solutions is a renowned company recognized for providing exceptional customer experience (CX) to clients around the world in over 20 languages. We take the time to understand our clients' businesses and strive to establish strategic partnerships that align with their unique objectives for mu
Highlights
< $25/hr
Avg Hourly Rate
250-999
Employees
Sofia, Sofia, Bg
Services Provided+3 Services
15% AI Strategy & Roadmap Consulting
13% Generative AI
12% IT Staff Augmentation
10% Other IT Consulting and SI
AI Summary
“Pontica Solutions delivers exceptional multilingual customer experience services worldwide, fostering strategic partnerships to enhance operations, engage customers, and drive sustainable business growth.”
ukkotechProfile set up by Edverise AI
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We are ready to assist you in assembling your team or creating products for you. Our expertise lies in Web Development, Mobile App Development, DevOps, Microservice Architecture, and more.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Luton, England, Gb
Services Provided+8 Services
9% Custom Web Application Development
3% E-Commerce Development
10% Mobile App Development (iOS & Android)
4% API Development & Integration
AI Summary
“Ukkotech offers expert services in web and mobile app development, DevOps, and microservices, providing team assembly and product creation solutions for diverse client needs.”
CallZentProfile set up by Edverise AI
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CallZent is a premier nearshore call center located in Tijuana and Sonora, Mexico, specializing in high-quality outsourced customer support for U.S.-based businesses. Our bilingual agents are skilled in delivering exceptional service through voice, chat, and email, ensuring a smooth experience for y
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
San Diego, California, Us
Services Provided+1 Services
25% Customer Support Outsourcing
25% Market Research & Competitive Intelligence
15% Custom Web Application Development
10% Mobile App Development (iOS & Android)
AI Summary
“CallZent is a bilingual nearshore call center in Mexico offering comprehensive outsourced customer support and sales services to U.S. businesses, emphasizing quality, efficiency, and cultural alignment.”

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