Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

514 Companies

Top eCommerce Customer Support Outsourcing Companies

M
Mensen PratenProfile set up by Edverise AI
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Mensen Praten is a U.S.-based provider of business process outsourcing (BPO) services, focused on areas such as customer support, technical assistance, virtual receptionist services, e-commerce support, and back-office tasks. Based in Rocky Mount, NC, we collaborate with expanding companies across v
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Rocky Mount, North Carolina, Us
Services Provided
80% Customer Support Outsourcing
20% Customer Success Program Design
AI Summary
“Mensen Praten offers flexible BPO services including customer support, technical assistance, virtual receptionist, and back-office solutions, partnering with diverse sectors to enhance brand-aligned customer experiences.”
Tech Fi TechnologiesProfile set up by Edverise AI
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Tech Fi Technologies is a client-focused organization committed to delivering outstanding support and assistance to both our clients and their customers. Our call center is staffed by a team of trained professionals dedicated to providing superior service and ensuring customer satisfaction. We adopt
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Gurugram, Haryana, In
Services Provided
70% Customer Support Outsourcing
10% Content Moderation Services
20% Churn Analysis & Retention Strategy
AI Summary
“Tech Fi Technologies specializes in outsourced customer support, including inbound/outbound call center, content moderation, and virtual assistant services, enhancing operational efficiency and customer satisfaction.”
betii.aiProfile set up by Edverise AI
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We assist Shopify store owners in expanding their customer support teams using AI technology. Our AI agents are capable of making outgoing calls to customers, addressing their general inquiries, handling order questions, and processing refund and return requests.
Highlights
$1,000+
Min Project Size
2-9
Employees
Services Provided
28% Custom AI Chatbot Development
17% Conversational AI & Voice Assistant Development
5% AI Strategy & Roadmap Consulting
50% Customer Support Outsourcing
AI Summary
“betii.ai helps Shopify store owners scale customer support through AI agents that manage calls, answer inquiries, and process orders, refunds, and returns efficiently.”
IntelligentBeeProfile set up by Edverise AI
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IntelligentBee is a European outsourcing partner specializing in Customer Support, Technical Support, IT Service Desk, and Trust & Safety. We collaborate with rapidly growing SaaS, Fintech, and E-commerce companies that seek dependable, high-quality support without the burden of creating large inter
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Iasi, Iasi, Ro
Services Provided
70% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“IntelligentBee offers scalable, AI-enhanced outsourcing solutions in customer and technical support, IT service desk, trust & safety, and community management for SaaS, Fintech, and e-commerce firms.”
Paival Call SolutionsProfile set up by Edverise AI
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Paival is a specialized multilingual customer experience partner that assists brands in providing customer support centered on human interaction while safeguarding revenue, in English, French, Spanish, and Creole. With our nearshore team synced to U.S. and Canadian time zones, we offer quicker respo
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Services Provided
80% Customer Support Outsourcing
20% Live Chat & Chatbot Implementation
AI Summary
“Paival Call Solutions offers multilingual, nearshore customer support in English, French, Spanish, and Creole, delivering empathetic, high-quality service with rapid onboarding and real-time quality assurance.”
Protel BPOProfile set up by Edverise AI
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Protel BPO, based in Belize City, Belize, is a premier locally-owned outsourcing company. Since its establishment in 2013, it has been providing outstanding inbound and outbound omnichannel contact center services of the highest caliber. Protel BPO is known for offering cost-effective solutions, exc
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Belize City, Belize, Bz
Services Provided
70% Customer Support Outsourcing
10% Help Center & Knowledge Base Development
20% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Protel BPO, a Belize-based outsourcing firm, delivers comprehensive inbound and outbound contact center services with exceptional training, cost-efficiency, and a client-focused approach fostering loyalty and business growth.”
HelpSquadProfile set up by Edverise AI
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HelpSquad is a managed customer service and virtual assistant firm catering to various sectors, including healthcare, e-commerce, SaaS, legal, and real estate. Recognized as a Top Customer Service Outsourcing Company for 2025 by The CX Lead and a leading BPO, Top Email Support Services Company, and
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Doylestown, Pennsylvania, Us
Services Provided
60% Customer Support Outsourcing
25% Live Chat & Chatbot Implementation
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“HelpSquad provides 24/7 managed customer service and virtual assistant solutions across healthcare, e-commerce, SaaS, legal, and real estate with scalable, AI-assisted human support.”
Reps DirectProfile set up by Edverise AI
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If you're looking for talented personnel to support your expanding business, we are here to assist you. Whether you require customer service, sales, tech support, or social media representatives, we can supply highly skilled professionals who will easily fit into your existing structure. You maintai
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
50% Customer Support Outsourcing
25% Appointment Setting Services
25% Outbound Lead Generation
AI Summary
“Reps Direct offers skilled personnel across customer service, sales, tech support, and social media, providing English-proficient teams in Central America with convenient time zones and client control.”
ContactPoint 360Profile set up by Edverise AI
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ContactPoint 360 is a worldwide customer experience (CX) partner that aids businesses in crafting and enhancing intelligent customer interactions. With 12 operational hubs and support in over 31 languages, as well as expertise in more than 15 industries, we provide uninterrupted CX around the clock
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
1000-9999
Employees
Montreal, Quebec, Ca
Services Provided
70% Customer Support Outsourcing
30% Customer Success Program Design
AI Summary
“ContactPoint 360 partners globally to deliver AI-enhanced, multilingual customer experience solutions across industries, improving satisfaction, efficiency, and loyalty through comprehensive 24/7 support services.”
Octopus Tech SolutionsProfile set up by Edverise AI
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Octopus Tech Solutions is a worldwide outsourcing partner that assists businesses in optimizing their operations, reducing expenses, and enhancing profitability. We provide customized solutions across various sectors, enabling companies to concentrate on growth while we manage their essential suppor
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Amritsar, Punjab, In
Services Provided
50% Customer Support Outsourcing
50% Search Engine Optimization (SEO)
AI Summary
“Octopus Tech Solutions is a global outsourcing firm providing tailored services like call centers, telemarketing, digital support, and virtual assistance to optimize operations and drive business growth.”

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