Top eCommerce Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the eCommerce industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

524 Companies

Top eCommerce Customer Support Outsourcing Companies

ChatPandas
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Chat Pandas, a branch of Live Chat World Wide, is a prominent BPO serving clients worldwide across various industries, including SaaS and Travel and Tourism, to provide customized customer experiences. They offer customer support up to tier 3, as well as comprehensive technical assistance, inside sa
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Dubai, Dubayy, Ae
Services Provided
85% Customer Support Outsourcing
15% Customer Success Program Design
AI Summary
“ChatPandas, part of Live Chat World Wide, is a global BPO offering tailored customer support, technical assistance, sales, and multi-channel communication across diverse industries.”
Saucal
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🚀 Unlock Your Store's Potential with WooCommerce Professionals Trusted by Amazon, Facebook, and More At Saucal, we assist eCommerce businesses in creating tailored stores, managing essential integrations, and enhancing performance. We've collaborated with global leaders like Amazon, Automattic, an
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Calgary, Alberta, Ca
Services Provided
40% E-Commerce Development
10% API Development & Integration
50% Customer Support Outsourcing
AI Summary
“Saucal delivers comprehensive WooCommerce eCommerce solutions including custom development, integrations, support, and hosting, trusted by industry leaders like Amazon and Facebook for scalable store success.”
Reps Direct
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If you're looking for talented personnel to support your expanding business, we are here to assist you. Whether you require customer service, sales, tech support, or social media representatives, we can supply highly skilled professionals who will easily fit into your existing structure. You maintai
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
2-9
Employees
Services Provided
65% Customer Support Outsourcing
20% Offshore Back-office Services
15% Sales Development Representative (SDR) Services
AI Summary
“Reps Direct offers skilled personnel across customer service, sales, tech support, and social media, providing English-proficient teams in Central America with convenient time zones and client control.”
24/7 SECRETARY
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Enhance Your Contact Center Operations with 247 Secretary! Premier BPO Solutions for Effortless Communication Are you in search of high-quality BPO solutions to optimize your contact center operations? Look no further than 247 Secretary. As a top provider of BPO and contact center services, we are d
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Ocala, Florida, Us
Services Provided
80% Customer Support Outsourcing
20% Offshore Back-office Services
AI Summary
“24/7 Secretary provides tailored, cost-effective BPO and contact center solutions with skilled professionals and advanced technology, ensuring scalable, efficient, and seamless global customer support.”
Fulfyld
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Are you searching for a fulfillment company that prioritizes the success of your ecommerce brand? Look no further! At Fulfyld, we believe that third-party logistics (3PL) providers shouldn't control how your brand is represented. We partner with sellers worldwide to deliver fulfillment services with
Highlights
$25-49/hr
Avg Hourly Rate
50-249
Employees
Harvest, Alabama, Us
Services Provided
50% Customer Support Outsourcing
35% Fulfillment Services
15% Account Management
AI Summary
“Fulfyld offers transparent, customer-focused third-party logistics and fulfillment services worldwide, partnering with ecommerce brands to support growth through dedicated management and scalable shipping solutions.”
Fulex, LLC.
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Fulex is a 19-year-old company specializing in omni-channel fulfillment, headquartered in Detroit. It operates four strategically located fulfillment centers across Michigan, Tennessee, and California. Understanding that each business is unique, Fulex provides tailored plans to its clients as fulfil
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Poway, California, Us
Services Provided
50% Customer Support Outsourcing
43% Fulfillment Services
7% Software Development Services
AI Summary
“Fulex, LLC. provides tailored omni-channel fulfillment and logistics solutions with advanced automation across multiple industries, supporting efficient, reliable order processing and customer-centric growth.”
SuperStaff
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SuperStaff is an all-encompassing business process outsourcing provider that delivers operational support from offshore locations in the Philippines, nearshore in Colombia, and onshore in the United States. Originally serving as a captive market for its parent company and focusing on the health and
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Makati, Ph
Services Provided
80% Customer Support Outsourcing
20% Content Moderation Services
AI Summary
“SuperStaff is a global business process outsourcing provider offering tailored customer support, back office, finance, and supply chain services across diverse industries from offshore, nearshore, and onshore locations.”
ShipRelay
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ShipRelay merges all your sales channels into one centralized shipping hub, streamlining order fulfillment, inventory management, and customer support across your suppliers, retailers, wholesalers, and end customers.
Highlights
50-249
Employees
West Chester, Pennsylvania, Us
Services Provided
50% Customer Support Outsourcing
39% Fulfillment Services
11% Inventory Management
AI Summary
“ShipRelay centralizes sales channels and streamlines shipping, order fulfillment, inventory management, and customer support, enhancing operations across suppliers, retailers, wholesalers, and customers.”
Loop Contact Solutions
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The Philippine call center offers top-notch American-style services at a fraction of the cost found in the US. Loop delivers exceptional customer support, effective customer retention, and strong sales strategies to help you grow and maintain your client base while boosting your profits. Our headqua
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Makati, Ph
Services Provided
75% Customer Support Outsourcing
25% Customer Success Program Design
AI Summary
“Loop Contact Solutions is a Philippine-based call center providing cost-effective American-style customer support, sales, and retention services across diverse industries to enhance client growth and profitability.”
N
Nelson & Co Solutions
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Nelson and Co Solutions is the ultimate destination for customer support, designed to elevate your e-commerce store with more satisfied customers and improved efficiency. We offer tailored support packages that can enhance your e-commerce operations, address your backlog, boost customer satisfaction
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Weatherford, Texas, Us
Services Provided
50% Customer Support Outsourcing
50% Operational Process Consulting
AI Summary
“Nelson & Co Solutions specializes in tailored customer support for e-commerce, enhancing efficiency, managing backlogs, improving satisfaction, and streamlining ticketing systems professionally.”

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