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SuperStaff

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Overview

$10,000+

Min Project Size

< $25/hr

Avg Hourly Rate

250 - 999

Employees

2009

Year Founded

ABOUT SUPERSTAFF

ONSHORE. OFFSHORE. NEARSHORE.

SuperStaff is an all-encompassing business process outsourcing provider that delivers operational support from offshore locations in the Philippines, nearshore in Colombia, and onshore in the United States. Originally serving as a captive market for its parent company and focusing on the health and biopharma industries for many years, SuperStaff has broadened its reach internationally and diversified its range of services. We have enhanced our capabilities in offering tailored outsourcing solutions to both start-ups and Forbes-listed companies.

Languages Spoken
EnglishFilipino
HIGHLIGHTS

$10,000+

Min Project Size

< $25/hr

Avg Hourly Rate

250 - 999

Employees

2009

Year Founded

Services
Focus
Industries
Clients
Services Provided
80% Customer Support Outsourcing
20% Content Moderation Services

About the Team

OUR STORY
SuperStaff, established in 2012 in the Philippines, began as the dedicated outsourcing arm for its parent company, a leader among Fortune's Best Companies to Work For in Health Care and Biopharma. Building on this strong foundation, it has grown into a global provider of call center and back-office services, extending support to diverse businesses worldwide. Emphasizing a people-driven, customized approach, SuperStaff aligns teams, processes, and purpose to deliver meaningful results without a one-size-fits-all mindset. With expansions into Colombia and the U.S., and ISO 27001:2022 certification, the company fosters secure and scalable outsourcing. Its mission centers on offering cost-effective talent solutions that sustain businesses while creating fair opportunities, reflecting a commitment to continuous improvement, cultural connection, and client partnership.

Projects & Clients

Project Size & Rate

Minimum Project Size

$10,000+

Average Hourly Rate

< $25/hr

Locations

Headquarters

6780 Ayala Ave.

Makati, Philippines 1229
Headquarters

Street 7D #43A-40. Offices: 7-11, Medellin 050022

Medellin, Antioquia, Colombia 050022