Top UX Research & Usability Testing Firms

UX research and usability testing firms find out how real people use a product and where it fails them. They run user interviews, moderated and unmoderated usability tests, diary studies, card sorts and surveys, recruit participants who match a screener, and turn sessions into findings ranked by severity, with clips the product team can watch. Companies commission the work before a redesign, after an underperforming launch, or when internal debate about what users want has stalled a roadmap.

Compare the firms here on method range and on recruiting reach for your audience, whether clinicians, finance staff or shoppers in one country. Ask for an anonymized report: good ones separate observation from recommendation.

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10,000 Companies

List of the Best UX Research & Usability Testing Agencies

Indie AD
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Indie AD is a development firm based in Estonia that focuses on creating custom e-commerce, web platforms, and mobile applications. Our team of six skilled professionals is committed to providing personalized, high-quality solutions that promote business growth. We excel in seamless integrations (su
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Services Provided
33% E-Commerce Development
17% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Indie AD is an Estonian development firm specializing in bespoke e-commerce, web, and mobile applications with expert integrations, user-focused design, and ongoing support for business growth.”
Diam Technosoft
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Diam Technosoft is a US-based company with development centers in both the US and India. We serve several leading Fortune 500 companies worldwide. Our services include web development, app development, and software development, with over 200 successful apps completed. We are ISO certified, known for
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Noida, Uttar Pradesh, In
Services Provided+1 Services
20% Custom Web Application Development
20% Mobile App Development (iOS & Android)
5% E-Commerce Development
5% QA & Software Testing
AI Summary
“Diam Technosoft is a US-based, ISO-certified technology company delivering quality software, web, and mobile app development with strong UX/UI design, serving Fortune 500 clients globally.”
Internetagentur Webwandel
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Webwandel is a web and SEO agency located in Ravensburg, Upper Swabia, founded by two brothers with a passion for design and technology. This online marketing company focuses on creating websites using WordPress and providing professional search engine optimization (SEO) services. They place great e
Highlights
$1,000+
Min Project Size
2-9
Employees
Vogt, Baden Wurttemberg, De
Services Provided+1 Services
25% Search Engine Optimization (SEO)
10% Content Marketing Strategy
10% Digital Strategy
5% Other Digital Marketing
AI Summary
“Internetagentur Webwandel, a German agency, specializes in WordPress web design, SEO, and digital marketing with a focus on UX, supporting small to medium enterprises through personalized service and strategic solutions.”
Pepperplane
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Bringing simplicity to complicated situations. We collaborate with agencies and medium-sized businesses to develop user-friendly, intuitive products. Our established approach clarifies intricate details and facilitates the creation of meaningful, scalable digital experiences that are prepared for ex
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Concord, North Carolina, Us
Services Provided
60% Product UX Strategy
40% UX Research & Usability Testing
AI Summary
“Pepperplane partners with agencies and midsize businesses to design intuitive, user-centric digital products, emphasizing UX research and scalable solutions across diverse industries like finance and healthcare.”
Minami
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We are a studio specializing in Digital Product and User Experience Design, dedicated to assisting creators in developing experiences that enhance quality of life.
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Buenos Aires, Ar
Services Provided
60% Product UX Strategy
40% UX Research & Usability Testing
AI Summary
“Minami is a digital product and user experience design studio committed to creating innovative solutions that improve quality of life for creators and end-users alike.”
Cloud Elements
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Cloud Elements is a service for managing and integrating cloud APIs that allows developers to publish, integrate, aggregate, and oversee all their APIs on a single platform. With Cloud Elements, developers can efficiently connect various categories of cloud services (such as CRM, Documents, and Fina
Highlights
50-249
Employees
Services Provided
50% Legacy System Modernization
50% UX Research & Usability Testing
AI Summary
“Cloud Elements provides a unified platform for developers to manage, integrate, and synchronize diverse cloud APIs, enabling seamless connectivity across various cloud services worldwide.”
Spread SEO
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SPreadSEO is a web design and SEO firm located in Fort Lauderdale. We assist small business owners in attracting qualified leads using Search Engine Optimization, along with website design and redesign services.
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Fort Lauderdale, Florida, Us
Services Provided
40% Search Engine Optimization (SEO)
10% Content Marketing Strategy
50% UX Research & Usability Testing
AI Summary
“Spread SEO is a Fort Lauderdale-based firm specializing in SEO, digital marketing, and UI/UX design, helping small businesses enhance online visibility, engage users, and attract qualified leads.”
Dcycle Design Studio
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Under the motto "Discuss | Derive | Design," our company focuses on developing solutions that cater to user needs. We emphasize communication and collaboration, working closely with clients, stakeholders, and users to thoroughly understand their requirements. This method is essential for crafting su
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided
50% UX Research & Usability Testing
30% Product UX Strategy
20% Interaction Design
AI Summary
“Dcycle Design Studio specializes in collaborative, data-driven design solutions that address user needs by integrating client insights and technical expertise to create effective, user-centric outcomes.”
Algòmera
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Fondata nel 2014, la nostra azienda di software ha sin da subito mirato a diventare un partner affidabile, con le competenze necessarie per supportare le piccole e medie imprese e le multinazionali nella transizione verso il digitale. Questo processo, se affrontato senza assistenza, può risultare co
Highlights
$10,000+
Min Project Size
10-49
Employees
Milan, Lombardy, It
Services Provided+1 Services
25% Custom Web Application Development
8% E-Commerce Development
15% Mobile App Development (iOS & Android)
2% Blockchain & Web3 Development
AI Summary
“Algòmera provides tailored software solutions, including web and mobile applications, with strong expertise in user-centric design, supporting SMEs and multinationals in digital transformation.”
CHASM
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We elevate ordinary businesses into exceptional brands. Every brand and every customer has their own story, and customers seek a connection with brands. How can you make them resonate with yours? Our team specializes in creating purpose-driven content that drives results. We position your brand as t
Highlights
$1,000+
Min Project Size
$150+/hr
Avg Hourly Rate
2-9
Employees
Fort Lauderdale, Florida, Us
Services Provided+2 Services
20% Content Marketing Strategy
8% Search Engine Optimization (SEO)
10% Email Marketing & Automation
7% Social Media Marketing
AI Summary
“CHASM transforms businesses into compelling brands by delivering purpose-driven, budget-friendly marketing strategies and content, enhancing engagement, automating efforts, and driving sustained sales growth.”

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