Top UX Research & Usability Testing Firms

UX research and usability testing firms find out how real people use a product and where it fails them. They run user interviews, moderated and unmoderated usability tests, diary studies, card sorts and surveys, recruit participants who match a screener, and turn sessions into findings ranked by severity, with clips the product team can watch. Companies commission the work before a redesign, after an underperforming launch, or when internal debate about what users want has stalled a roadmap.

Compare the firms here on method range and on recruiting reach for your audience, whether clinicians, finance staff or shoppers in one country. Ask for an anonymized report: good ones separate observation from recommendation.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

10,000 Companies

List of the Best UX Research & Usability Testing Agencies

UX Design Experts
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A digital agency that understands your needs. Our in-house team is passionate about creating visually appealing websites while adhering to contemporary guidelines and industry standards. Most importantly, these websites are optimized to effectively achieve your specific objectives, whether it's incr
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
New Delhi, Delhi, In
Services Provided
30% Search Engine Optimization (SEO)
13% Social Media Marketing
7% Other Digital Marketing
50% UX Research & Usability Testing
AI Summary
“UX Design Experts is a digital agency specializing in creating visually appealing, standards-compliant websites optimized to meet clients' goals, including brand awareness, inquiries, and sales growth.”
Secretspirit Solutions Pvt. Ltd.
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At Secretspirit Solutions, we focus on enhancing digital experiences by providing expert user research, UI/UX design, and smooth front-end development. Our innovative team is committed to developing solutions that surpass your expectations. Work with us to turn your concepts into meaningful products
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided
38% Frontend Development
12% API Development & Integration
50% UX Research & Usability Testing
AI Summary
“Secretspirit Solutions Pvt. Ltd. specializes in innovative UI/UX design and front-end development, delivering user-centered digital products that enhance experiences across diverse industries.”
PinPoint Collective
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Executives can no longer rely solely on their assumptions about what people want when making decisions in the boardroom. While equality involves treating everyone the same, equity focuses on giving each individual the specific support they need to achieve similar levels of success. Achieving this re
Highlights
$10,000+
Min Project Size
2-9
Employees
Chicago, Illinois, Us
Services Provided
50% UX Research & Usability Testing
32% Analytics Services
18% Research Services
AI Summary
“PinPoint Collective is a female-led innovation firm specializing in equity-centered, research-driven design to enhance branding, services, and communications by understanding individual customer needs authentically.”
USA DIAGOANAL SERVICES
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USA DIAGONAL SERVICES is a progressive technology firm focused on providing creative digital solutions that enhance growth and efficiency. With advanced software development and transformative IT services, we enable companies to succeed in the digital era.
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Services Provided
50% Custom Web Application Development
50% UX Research & Usability Testing
AI Summary
“USA DIAGONAL SERVICES delivers innovative software development and IT services that drive business growth and operational efficiency in the evolving digital landscape.”
Game Changr
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Expert Playtesting Solutions for Game Development Companies
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
London, England, Gb
Services Provided
50% Market Research & Competitive Intelligence
50% UX Research & Usability Testing
AI Summary
“Game Changr provides expert playtesting solutions to support game development companies in enhancing gameplay quality and user experience through professional testing services.”
Quad One
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Quad One is a versatile technology firm that provides IT solutions, consulting services, and software product and application development for industries worldwide.
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Hyderabad, Andhra Pradesh, In
Services Provided
30% Custom Web Application Development
20% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Quad One is a global technology firm specializing in IT solutions, consulting, and software development, delivering versatile services to diverse industries worldwide.”
Faber Company Inc.
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Faber Company's SEO Consulting Service stands out due to its unique three-pillar strategy: hands-on experience, a proprietary SEO platform (MIERUCA SEO), and sophisticated AI-driven techniques. Their services go beyond traditional SEO methods by incorporating state-of-the-art AI technologies, such a
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Minato City, Tokyo, Jp
Services Provided+1 Services
35% Search Engine Optimization (SEO)
5% Conversion Rate Optimization (CRO)
5% Digital Strategy
5% Pay Per Click
AI Summary
“Faber Company Inc. specializes in advanced SEO consulting, leveraging AI-driven tools and proprietary platforms to empower clients with skill development and in-house digital marketing capabilities.”
newton33
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Company Overview: Located in Geneva, Switzerland, newton33 is a consulting and market research agency that assists organizations with market comprehension, enhancing experiences, and testing innovative ideas prior to making crucial strategic decisions. With extensive experience from high-level posit
Highlights
$10,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Geneva, Geneva, Ch
Services Provided
50% UX Research & Usability Testing
30% Market Research & Competitive Intelligence
20% Customer Experience (CX) Strategy
AI Summary
“Newton33 is a Geneva-based consulting and market research firm offering market insights, experience enhancement, and innovation support by integrating analytics with startup collaborations to inform strategic decisions.”
EJH Design
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EJH Design is highly experienced in various areas. Our primary focus is on WordPress and WooCommerce development, as well as Search Engine Optimization, Hosting, Email Marketing, Cookie Consent and Compliance, Analytics, and Client Support. Although we exclusively market WordPress products at the mo
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Services Provided
35% E-Commerce Development
15% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“EJH Design specializes in WordPress and WooCommerce development, UI/UX design, mobile apps, SEO, and technical consulting, delivering tailored digital solutions and comprehensive client support.”
UX Labs
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UX Labs provides a range of user experience solutions tailored for businesses in the digital sector, employing a well-regarded user-centered design approach. Our evidence-based services encompass Usability Testing, User Research, and UX Design, utilizing our facilities and serving clients in KSA, UA
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Riyadh, Riyadh, Sa
Services Provided
50% UX Research & Usability Testing
20% UX Audit & Heuristic Evaluation
30% Interaction Design
AI Summary
“UX Labs delivers user-centered UX solutions including usability testing, user research, and design services across KSA, UAE, and Jordan, with strong industry recognition.”

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