Top UX Research & Usability Testing Firms

UX research and usability testing firms find out how real people use a product and where it fails them. They run user interviews, moderated and unmoderated usability tests, diary studies, card sorts and surveys, recruit participants who match a screener, and turn sessions into findings ranked by severity, with clips the product team can watch. Companies commission the work before a redesign, after an underperforming launch, or when internal debate about what users want has stalled a roadmap.

Compare the firms here on method range and on recruiting reach for your audience, whether clinicians, finance staff or shoppers in one country. Ask for an anonymized report: good ones separate observation from recommendation.

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10,000 Companies

List of the Best UX Research & Usability Testing Agencies

DemandMaven, Inc
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DemandMaven is a consulting and research firm specializing in growth, dedicated to assisting SaaS teams and growth leaders in identifying their optimal growth opportunities and addressing stagnant KPIs. Think of us as the business intelligence team you've always wanted. We conduct thorough analyses
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Atlanta, Georgia, Us
Services Provided+2 Services
15% Go-to-Market Strategy
5% Business Model Design & Validation
5% Operational Process Consulting
18% Market Research & Competitive Intelligence
AI Summary
“DemandMaven, Inc. is a consulting firm specializing in growth strategies for SaaS companies, offering research and analysis services to identify and capitalize on key growth opportunities.”
Oakway Marketing
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Oakway Marketing assists businesses in home services, healthcare, and franchises in expanding through effective websites, search engine optimization, paid advertising, and straightforward, actionable reporting.
Highlights
$1,000+
Min Project Size
2-9
Employees
Services Provided+1 Services
13% Digital Strategy
25% Search Engine Optimization (SEO)
7% Social Media Marketing
5% Other Digital Marketing
AI Summary
“Oakway Marketing specializes in growing home services, healthcare, and franchise businesses via effective websites, SEO, paid ads, and clear, actionable marketing reporting.”
House of Řezáč
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In the early days of the internet, there was uncertainty, as no one understood how to develop a working website. This marked the start of a period focused on logical thinking. Jan Řezáč, a prominent Czech website consultant, took a different approach by emphasizing logic, methodology, and testing. I
Highlights
2-9
Employees
Brno-stred-Veveri, South Moravia, Cz
Services Provided
50% UX Research & Usability Testing
40% Product UX Strategy
10% Wireframing & Prototyping
AI Summary
“House of Řezáč, founded by Jan Řezáč, combines methodological expertise and testing to unify and improve website design and development across diverse clients.”
Hyper-Loop Digital Marketing & SEO Services
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We simplify digital marketing for you. We value transparency and strive to educate our clients about the services they choose. Our pre-built SEO and web design packages come with straightforward pricing, so our clients are fully aware of their costs. Additionally, we offer tailored web design and SE
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Baltimore, Maryland, Us
Services Provided+3 Services
20% Search Engine Optimization (SEO)
10% Content Marketing Strategy
8% Social Media Marketing
5% Pay Per Click
AI Summary
“Hyper-Loop Digital Marketing & SEO Services offers transparent, tailored digital marketing, SEO, web and UX/UI design solutions, prioritizing client education and effective online presence enhancement.”
obsidian Six
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Obsidian Six is a digital marketing strategy firm dedicated to assisting businesses in their growth by implementing strategy-driven marketing that enhances visibility, engages the appropriate audience, and transforms traffic into quantifiable results.
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Mumbai, Maharashtra, In
Services Provided+3 Services
20% Digital Strategy
5% Other Digital Marketing
8% Search Engine Optimization (SEO)
8% Social Media Marketing
AI Summary
“Obsidian Six is a digital marketing strategy firm focused on business growth through targeted marketing strategies that boost visibility, engage audiences, and deliver measurable outcomes.”
Datatonik
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Datatonik is a veteran-owned, full-service SEO marketing agency based in Frisco, TX. We assist businesses of any size in boosting website traffic and enhancing their search engine rankings against competitors. Our friendly and knowledgeable support team is dedicated to achieving your specific object
Highlights
2-9
Employees
Frisco, Texas, Us
Services Provided+1 Services
35% Search Engine Optimization (SEO)
8% Content Marketing Strategy
5% Social Media Marketing
2% Digital Strategy
AI Summary
“Datatonik is a veteran-owned agency offering comprehensive SEO, digital marketing, and UI/UX design services that enhance online visibility, user experience, and website traffic across diverse industries.”
Updrift.co
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At Updrift, our goal is to deliver high-quality work and provide an exceptional customer experience. Our fundamental values include simplicity, usability, and profitability, which we apply not only in the services we offer but also in how we communicate. We prioritize our clients' needs and strive t
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Services Provided
50% Social Media Marketing
50% UX Research & Usability Testing
AI Summary
“Updrift.co delivers high-quality, user-focused solutions emphasizing simplicity, profitability, and strong client collaboration to promote essential business growth and exceptional customer experiences.”
DLYTE
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Dlyte is a Sydney-based agency focused on UX, design, and research with a mission to create positive impact. Since 2019, we have supported purpose-driven businesses, startups, and government teams in enhancing their growth through more thoughtful and inclusive experiences. Our work goes beyond simpl
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Services Provided
50% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Dlyte, a Sydney-based agency since 2019, specializes in UX, design, and research, delivering inclusive, research-driven digital solutions that enhance growth for startups, governments, and purpose-driven businesses.”
DigiHMB
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DigiHMB, fondé par Henri Moularet B., est un cabinet de conseil en marketing digital et transformation numérique. Grâce à son expertise reconnue dans des domaines tels que l'hôtellerie, le tourisme, la restauration, l'immobilier, le luxe et les PME innovantes, DigiHMB offre des solutions sur mesure
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
2-9
Employees
Services Provided
50% Other Digital Marketing
50% UX Research & Usability Testing
AI Summary
“DigiHMB is a digital marketing and transformation consultancy specializing in tailored solutions across hospitality, luxury, real estate, and innovative SMEs, enabling effective digital transition and ROI optimization.”
Glasgow Research
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We assist product teams in making informed decisions by conducting qualitative UX research. Our team conducts detailed interviews, segmentation, and journey mapping to discover motivations, obstacles, and actual usage patterns. Clients throughout Europe and the US leverage our insights to minimize r
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Services Provided
50% UX Research & Usability Testing
50% Qualitative Research Services
AI Summary
“Glasgow Research specializes in qualitative UX research, providing detailed interviews and journey mapping to help European and US clients optimize product decisions and performance.”

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