Top Utilities Support Technology Implementation (Zendesk, Intercom, Freshdesk) Companies

Discover Support Technology Implementation (Zendesk, Intercom, Freshdesk) companies serving the Utilities industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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We evaluate companies on verified profile data — services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

31 Companies

Top Utilities Support Technology Implementation (Zendesk, Intercom, Freshdesk) Companies

GCS AgentsProfile set up by Edverise AI
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GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
KODAProfile set up by Edverise AI
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KODA is a complete AI-driven automation platform that combines chat, voice, and ticket automation. It offers a wide range of tools aimed at enhancing business processes in customer service, sales, and internal operations.
Highlights
10-49
Employees
Wroclaw, Lower Silesian, Pl
Services Provided+2 Services
20% Custom AI Chatbot Development
13% Generative AI
18% Conversational AI & Voice Assistant Development
12% Customer Support Outsourcing
AI Summary
“KODA is an AI-driven automation platform integrating chat, voice, and ticket systems to streamline customer service, sales, and internal business operations effectively.”
ROI CX SolutionsProfile set up by Edverise AI
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Achieving Measurable Customer Experience Outcomes ROI CX Solutions is a customer experience and BPO partner located in the U.S., assisting companies in efficiently and precisely expanding their support, sales, and back-office functions. We focus on providing affordable, high-quality outsourcing sol
Highlights
$50,000+
Min Project Size
1000-9999
Employees
American Fork, Utah, Us
Services Provided
8% Help Center & Knowledge Base Development
12% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
30% Customer Support Outsourcing
50% Content Moderation Services
AI Summary
“ROI CX Solutions delivers comprehensive customer experience and outsourcing services, partnering with businesses to optimize support, sales, and back-office functions for measurable growth and satisfaction.”
Trilogy BPOProfile set up by Edverise AI
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Outsourced Contact Centre Services in South Africa – AI-Driven BPO Solutions Trilogy BPO provides scalable, high-quality customer experience operations for brands in the UK, US, and EMEA, combining exceptional talent with practical AI technologies. Our next-generation contact centre and business p
Highlights
< $25/hr
Avg Hourly Rate
10-49
Employees
Cape Town, Western Cape, Za
Services Provided+4 Services
10% AI Strategy & Roadmap Consulting
14% Custom AI Chatbot Development
10% Generative AI
23% Operational Process Consulting
AI Summary
“Trilogy BPO delivers AI-driven, scalable contact centre and BPO services from South Africa, combining expert talent and automation to enhance customer experience across global markets.”
Venteos TechnologiesProfile set up by Edverise AI
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Venteos Technologies is a partnership startup that was established in 2021. We are a tech company dedicated to fostering innovation, primarily focusing on consulting for products and solutions related to smart cities, safe cities, and mobility. From the very beginning, we have led the way in identi
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+6 Services
6% Mobile App Development (iOS & Android)
8% Custom Web Application Development
2% E-Commerce Development
10% IT Staff Augmentation
AI Summary
“Venteos Technologies, founded in 2021, develops innovative, scalable tech solutions focused on smart cities and mobility, delivering cost-effective IoT consulting with expert teams and reliable support.”
PRGProfile set up by Edverise AI
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Project Resources Group (PRG), a top provider of business outsourcing and consulting services, delivers solutions in the cable, telephony, construction, and utility sectors. PRG focuses on back office processing, technical support, network infrastructure, application development, project and program
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Greenwood Village, Colorado, Us
Services Provided+1 Services
30% Customer Support Outsourcing
13% Escalation Management Process Design
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Appointment Setting Services
AI Summary
“PRG provides comprehensive outsourcing and consulting services across cable, telephony, construction, and utilities, specializing in technical support, project management, network infrastructure, and back-office processing.”
Valoris CenterProfile set up by Edverise AI
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With two decades of experience, Valoris is a BPO provider offering top-notch call center and customer support services to clients globally. Since 2025, we have proudly been a part of the Mplus Group. Our expertise in Italian language support comes from working with both native and near-native Italia
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Bucuresti, Bucuresti, Ro
Services Provided+1 Services
4% Customer Success Program Design
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
23% Customer Support Outsourcing
33% Customer Experience (CX) Strategy
AI Summary
“Valoris Center is a global BPO provider specializing in multilingual call center and customer support services, leveraging extensive industry experience and tailored solutions since 2025.”
Faster Than LightProfile set up by Edverise AI
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Faster Than Light is a custom software development firm powered by AI, based in Kyiv, Ukraine. We design and develop digital products for startups, mid-sized companies, and large enterprises by utilizing our expertise, established processes, and extensive experience in meeting client requirements. O
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Kyiv, Ua
Services Provided+18 Services
6% Custom Web Application Development
5% Mobile App Development (iOS & Android)
3% E-Commerce Development
4% Backend Development
AI Summary
“Faster Than Light is a Kyiv-based AI-powered software development firm offering custom web, mobile, and AI solutions across industries, serving startups to enterprises with proven expertise and security certifications.”
SignificoProfile set up by Edverise AI
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Welcome to Significo – your reliable ally for multilingual customer support and customized BPO solutions throughout Europe. Located in Croatia, Significo provides outstanding customer experience services 24/7, 365 days a year, across all major communication platforms. Our team of native-speaking sup
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Zagreb, Grad Zagreb, Hr
Services Provided+4 Services
7% Customer Success Program Design
4% Escalation Management Process Design
5% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
3% Help Center & Knowledge Base Development
AI Summary
“Significo delivers multilingual customer support and tailored BPO solutions across Europe, integrating advanced CRM tools to enhance service quality, operational efficiency, and customer satisfaction.”
VoiceStampsProfile set up by Edverise AI
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Voice Stamps is a professional provider of IVR hosting and design services. We have been developing IVR applications since the late 1990s, when the technology was still emerging. Our offerings include advanced voice verification services, messaging solutions, and phone-based payment processing. By i
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
30% Operational Process Consulting
20% Customer Experience (CX) Strategy
30% Customer Support Outsourcing
10% Live Chat & Chatbot Implementation
AI Summary
“VoiceStamps specializes in professional IVR hosting, voice verification, messaging, and payment processing solutions, delivering custom, integrated telephony applications to enhance security and business efficiency.”

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