Top NPS & Customer Satisfaction Research Companies

A high-performing NPS & Customer Satisfaction Research solution can accelerate growth, boost customer engagement, and create new revenue streams—but only if it's built by a team you trust. Edverise makes it easy to connect with leading NPS & Customer Satisfaction Research companies around the globe. Providers and reviews are vetted extensively to ensure that we capture verified client feedback, project details, and measurable results. Use Edverise's filters to sort partners by budget, industry expertise, and location. Start comparing profiles to find the right match for your project.

Ratings Updated: August 6, 2026

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19 Companies

List of the Best NPS & Customer Satisfaction Research Agencies

ARC Business Process OutsourcingProfile set up by Edverise AI
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ARC provides outsourcing and offshoring solutions for clients in the United States, Canada, the United Kingdom, Germany, Belgium, and France. Supported languages include English, German, Portuguese, and French. Their outsourcing services mainly concentrate on outbound and inbound sales, virtual assi
Highlights
<25
Avg Hourly Rate
50-249
Employees
Stellenbosch, Western Cape, Za
Services Provided+15 Services
5% NPS & Customer Satisfaction Research
5% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
5% Customer Onboarding Design
AI Summary
“ARC Business Process Outsourcing delivers multilingual outsourcing and offshoring services, specializing in sales, virtual assistance, email, and technical support across multiple international markets.”
Vyoma AgencyProfile set up by Edverise AI
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Vyoma Agency acts as a comprehensive outsourcing and operational partner for startups, e-commerce companies, hotels, and service providers, aiding them in optimizing their workflows and achieving efficient growth. We merge talented professionals with organized processes to offer dependable, high-qua
Highlights
25-49
Avg Hourly Rate
10-49
Employees
Services Provided+4 Services
50% Customer Support Outsourcing
10% Escalation Management Process Design
25% Customer Success Program Design
15% NPS & Customer Satisfaction Research
AI Summary
“Vyoma Agency offers diverse outsourcing solutions including revenue management, customer support, lead qualification, admin operations, and social media management, enabling businesses to optimize workflows and foster growth.”
Reliasourcing IncProfile set up by Edverise AI
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Reliasourcing is a BPO based in the Philippines, dedicated to providing you with the peace of mind necessary for managing your daily business operations. We focus on customized solutions that assist businesses in alleviating and enhancing various operational challenges while ensuring quality and cos
Highlights
250-999
Employees
Pasay, Ph
Services Provided+10 Services
40% Customer Support Outsourcing
10% Customer Success Program Design
8% Help Center & Knowledge Base Development
5% Churn Analysis & Retention Strategy
AI Summary
“Reliasourcing Inc. is a Philippines-based BPO specializing in customized, cost-effective solutions that streamline daily business operations and address diverse operational challenges with quality assurance.”
Staff Outsourcing SolutionsProfile set up by Edverise AI
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Staff Outsourcing Solutions operates on principles of customer advocacy and efficiency, providing services that enhance customer experience and foster loyalty. Based in Cebu City, Philippines, they boast a modern, top-tier facility designed to maximize business outcomes. Their offerings encompass cu
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Ph
Services Provided+24 Services
70% IT Staff Augmentation
30% Other IT Consulting and SI
9% Go-to-Market Strategy
9% Business Model Design & Validation
AI Summary
“Staff Outsourcing Solutions in Cebu City delivers comprehensive on-site services—including customer support, IT, e-commerce, and HR—focusing on efficiency, flexibility, and enhancing client business outcomes.”
SELISE Digital PlatformsProfile set up by Edverise AI
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SELISE Group is an international IT delivery firm focused on designing, implementing, and managing cutting-edge technology solutions. Our global team of digital advisors, UX designers, software developers, and architects assists businesses in optimizing processes, enhancing customer experiences, and
Highlights
$5,000+
Min Project Size
25-49
Avg Hourly Rate
250-999
Employees
Zurich, Zurich, Ch
Services Provided+36 Services
20% Custom Web Application Development
10% Mobile App Development (iOS & Android)
15% API Development & Integration
10% E-Commerce Development
AI Summary
“SELISE Digital Platforms is a global IT firm delivering innovative technology solutions, combining digital advisory, design, and software development to optimize business processes and customer experiences.”
Runtime Solutions Pvt LtdProfile set up by Edverise AI
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Runtime Solutions is a comprehensive digital agency that addresses all your needs in areas such as Creative, UI/UX, Development, Social Media, Media Planning, Video Production, Mobility, and Digital Transformation. Our offerings are highly specialized and concentrated on digital and business consult
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
10-49
Employees
Mumbai, Maharashtra, In
Services Provided+87 Services
40% Mobile App Development (iOS & Android)
15% QA & Software Testing
35% Custom Web Application Development
10% E-Commerce Development
AI Summary
“Runtime Solutions Pvt Ltd. is a digital agency specializing in creative design, UI/UX, development, social media, media planning, video production, mobility, and digital transformation consulting.”
Spike Web ServicesProfile set up by Edverise AI
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Spike Web Services is a trustworthy agency in Nigeria specializing in web development, digital marketing, IT consulting, and business development. Our team is dedicated to client satisfaction, guiding you through the entire user journey to deliver a comprehensive end-to-end solution. We make it a pr
Highlights
$1,000+
Min Project Size
25-49
Avg Hourly Rate
2-9
Employees
Eket, Akwa Ibom, Ng
Services Provided+118 Services
15% E-Commerce Development
10% Mobile App Development (iOS & Android)
15% API Development & Integration
5% Legacy System Modernization
AI Summary
“Spike Web Services is a Nigerian agency offering web development, digital marketing, IT consulting, and business development, delivering tailored end-to-end solutions focused on client satisfaction.”
StrivProfile set up by Edverise AI
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STRIV assists organizations in overcoming delivery challenges, upgrading technology, and transforming their AI, data, and digital investments into tangible results. We address significant business and technology issues through methodical execution, robust governance, and leadership-driven delivery,
Highlights
$10,000+
Min Project Size
100-149
Avg Hourly Rate
10-49
Employees
Services Provided+28 Services
15% Cloud Consulting & SI
10% Other IT Consulting and SI
10% AI Agent & Multi-Agent System Development
15% Machine Learning Model Development
AI Summary
“STRIV helps organizations overcome delivery challenges by enhancing technology and transforming AI, data, and digital investments into effective solutions through disciplined execution and strong governance.”
O
Omni Support SolutionsProfile set up by Edverise AI
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Omni Support Solutions provides a comprehensive array of services designed to improve business operations for organizations of all sizes. With a completely U.S.-based team, Omni focuses on customer service, reception/scheduling, and business process outsourcing (BPO). The company assists businesses
Highlights
<25
Avg Hourly Rate
2-9
Employees
Services Provided+8 Services
30% Customer Support Outsourcing
10% Customer Success Program Design
5% Help Center & Knowledge Base Development
5% Churn Analysis & Retention Strategy
AI Summary
“Omni Support Solutions offers scalable, U.S.-based customer service and business process outsourcing tailored to diverse industries, enhancing operational efficiency and supporting organizational growth worldwide.”

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