Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,507 Companies

List of the Best IT Helpdesk & Support Services Agencies

Avesta Group
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Avesta Group focuses on assisting small and medium-sized enterprises in addressing their challenges and improving decision-making by leveraging technology effectively. We enable businesses to achieve a competitive edge by enhancing efficiency, speed, and security. Allow us to handle your complexitie
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Sulaymaniyah, Iq
Services Provided+1 Services
33% Custom Web Application Development
18% Mobile App Development (iOS & Android)
22% Managed IT Services
7% Disaster Recovery & Business Continuity Planning
AI Summary
“Avesta Group empowers small and medium-sized businesses through comprehensive IT services—including software, hardware, development, and cloud solutions—to enhance efficiency, security, and decision-making.”
IT Support Service Singapore | OSS
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Leveraging our in-depth knowledge and experience in the field, we provide a range of IT services and enhancement solutions, including network infrastructure, software development, web development and hosting, SEO, digital marketing, and beyond. Our primary goal is to ensure our clients experience pe
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Singapore, Sg
Services Provided+2 Services
7% Managed IT Services
7% Disaster Recovery & Business Continuity Planning
24% IT Helpdesk & Support Services
6% Cybersecurity Assessments & Hardening
AI Summary
“IT Support Service Singapore | OSS offers comprehensive IT solutions, including network infrastructure, software and web development, SEO, and digital marketing, focusing on client satisfaction and cost-effectiveness.”
Bitstream
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As businesses and organizations expand, they will inevitably require expert management for their IT and telecommunications systems, including computers, servers, email, Wi-Fi, phones, and voice and data connections. Such a service is offered by a Managed Service Provider (MSP). Bitstream operates as
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Atlanta, Georgia, Us
Services Provided
45% Managed IT Services
20% Cybersecurity Assessments & Hardening
25% IT Helpdesk & Support Services
10% Disaster Recovery & Business Continuity Planning
AI Summary
“Bitstream provides comprehensive managed IT and cybersecurity services, expertly managing business technology infrastructures across industries with cost-effective solutions and continuous support.”
ACS Services
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ACS is Boston's leading comprehensive IT solutions provider, capable of servicing clients across various sizes and industries. Our offerings include Help Desk Support, 24/7 Managed Services, Cybersecurity, Cloud Solutions, Microsoft 365 Consulting, Backup and Disaster Recovery, and additional servic
Highlights
$50-99/hr
Avg Hourly Rate
50-249
Employees
Brockton, Massachusetts, Us
Services Provided+1 Services
30% Cloud Infrastructure Setup (AWS / GCP / Azure)
20% Disaster Recovery & Business Continuity Planning
25% IT Helpdesk & Support Services
20% Cybersecurity Assessments & Hardening
AI Summary
“ACS Services is a leading Boston-based IT provider offering comprehensive solutions including help desk support, managed services, cybersecurity, cloud computing, Microsoft 365 consulting, and disaster recovery.”
CloudCoCo Plc
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Cloudcoco specializes in managed IT services and is recognized as one of the leading providers of IT support in the UK. With our main offices located in Leeds and Warrington, we pride ourselves on being one of the top IT support companies in the country. We are dedicated to our round-the-clock manag
Highlights
$1,000+
Min Project Size
50-249
Employees
Warrington, Cheshire, Gb
Services Provided+2 Services
35% Managed IT Services
15% Cybersecurity Assessments & Hardening
15% Cloud Infrastructure Setup (AWS / GCP / Azure)
25% IT Helpdesk & Support Services
AI Summary
“CloudCoCo Plc is a leading UK managed IT services provider offering comprehensive support including helpdesk, cybersecurity, cloud solutions, and hardware across diverse sectors and regions.”
Turrito Networks
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Turrito is a comprehensive Technology Solutions Provider that integrates all networks across the country with top-tier managed services and excellent IT support. We offer a range of services, including business-grade connectivity, cloud hosting, Business Intelligence, and Microsoft deployments. Our
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
50-249
Employees
Johannesburg, Gauteng, Za
Services Provided+1 Services
13% Disaster Recovery & Business Continuity Planning
20% IT Helpdesk & Support Services
17% Managed IT Services
30% Other IT Consulting and SI
AI Summary
“Turrito Networks delivers comprehensive technology solutions nationwide, offering managed services, business connectivity, cloud hosting, BI, and Microsoft deployments to support business success.”
Helpwise IT
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Helpwise IT, based in Warsaw, Poland, is a premier provider of IT services that caters to businesses ranging from small teams of five to large organizations with over 300 employees. We function as a fully outsourced IT department, offering daily user support, network infrastructure management, serve
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Services Provided+1 Services
20% Managed IT Services
20% Cybersecurity Assessments & Hardening
20% Network Architecture & Configuration
10% Database Administration & Optimization
AI Summary
“Helpwise IT provides comprehensive outsourced IT services including support, infrastructure management, cybersecurity, and cloud solutions, fostering long-term client partnerships with expert, proactive care.”
Skara Technologies Limited
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Skara Technologies Limited is a prominent IT firm located in Ahmedabad. With a satisfied clientele of over 500 customers worldwide, Skara boasts a dynamic and skilled team of experts ready to manage your projects. Our offerings include: 1. Website Design and Development 2. Mobile Application Design
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+2 Services
18% Custom Web Application Development
18% Mobile App Development (iOS & Android)
12% ERP Consulting and SI
2% Other IT Consulting and SI
AI Summary
“Skara Technologies Limited offers comprehensive IT solutions including custom web and mobile app development, ERP consulting, and managed IT services, serving diverse industries with skilled local support.”
IT Servisource
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IT ServiSource (ITSS) was established as a consultancy to oversee Service and Supply agreements for clients in the Information Technology industry. As time went on, ITSS expanded its activities to create IT-related services internally for its clients. The company is dedicated to driving transformati
Highlights
10-49
Employees
Services Provided+2 Services
30% IT Helpdesk & Support Services
20% Managed IT Services
20% IT Staff Augmentation
15% Other IT Consulting and SI
AI Summary
“IT ServiSource specializes in consultancy and IT services, managing service and supply agreements while driving transformation in the ICT sector with Level 2 BBBEE certification.”
Synergetica
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Synergetica is a community of software R&D specialists that has collaborated since 2000. We continue to expand as we provide next-generation software solutions to clients around the globe. We take pride in the innovative software projects developed by our teams, which cater to millions of users.
Highlights
250-999
Employees
Manassas, Virginia, Us
Services Provided+3 Services
13% Custom Web Application Development
9% Mobile App Development (iOS & Android)
4% QA & Software Testing
17% Mobile App UI Design
AI Summary
“Synergetica, established in 2000, delivers innovative software solutions encompassing custom development, UX/UI design, AI-driven automation, and reliable IT/cloud infrastructure support globally.”

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Top IT Helpdesk & Support Services Companies

List of the Best IT Helpdesk & Support Services Agencies

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