Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Managed IT & Cybersecurity — Your reliable MSP and MSSP partner, Cyberone.ma, is a Moroccan firm focused on two main domains: Managed IT and Managed Cybersecurity. Operating from Morocco, Cyberone.ma serves clients both locally and globally.


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Dcheira El Jihadia, Ma

    Services Provided
    65% Managed IT Services
    15% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “CyberOne.ma is a Moroccan firm specializing in managed IT and cybersecurity services, delivering reliable MSP and MSSP solutions to clients locally and globally.”

  2. Is this your business? Become an Edverise partner & Claim Now

    AllSafe IT offers outstanding IT support, managed services, cloud computing solutions, and phone systems to companies across the country. Our hassle-free IT services are crafted to manage and safeguard your IT infrastructure, allowing you to concentrate on your business.


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Pasadena, California, Us

    Services Provided
    65% Managed IT Services
    15% Cybersecurity Assessments & Hardening
    20% IT Helpdesk & Support Services
    AI Summary

    “AllSafe IT delivers comprehensive IT managed services, cybersecurity solutions, cloud computing, and phone systems across the U.S., ensuring secure, efficient IT infrastructure and support for diverse businesses.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Gregory Micallef Associates (GMA) is committed to providing outstanding solutions and top-notch service. This dedication is why numerous clients have relied on us for their IT support and communication needs throughout our 31 years in operation. At GMA, we recognize that IT issues can significantly


    Highlights

    $1,000+

    Min Project Size

    10-49

    Employees

    Beckenham, England, Gb

    Services Provided
    40% Managed IT Services
    20% Cybersecurity Assessments & Hardening
    15% Disaster Recovery & Business Continuity Planning
    25% IT Helpdesk & Support Services
    AI Summary

    “Gregory Micallef Associates delivers comprehensive IT support and managed services, prioritizing swift problem resolution to enhance business productivity with over 31 years of expert experience.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Computer Whatever Inc. is a locally-owned IT service provider located in Brooklyn Park, Minnesota, catering to small businesses and residential clients throughout the Minneapolis metro area since 2008. We offer a range of services including on-demand computer repairs, network troubleshooting, cybers


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Minneapolis, Minnesota, Us

    Services Provided
    50% Cloud Consulting & SI
    25% IT Helpdesk & Support Services
    13% Cybersecurity Assessments & Hardening
    12% Managed IT Services
    AI Summary

    “Computer Whatever Inc. delivers reliable, contract-free IT services including repairs, cybersecurity, and Microsoft 365 support to small businesses and residents in Minneapolis since 2008.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Kusma is a computer repair and IT support service based in Miami, FL, run by its owner. With 15 years of practical experience, clients communicate directly with the owner from the initial contact to the final service—eliminating the need for call centers or middlemen. For small businesses, I offer m


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    Hollywood, Florida, Us

    Services Provided
    25% IT Helpdesk & Support Services
    20% Managed IT Services
    5% IT Compliance & Governance
    50% Cloud Consulting & SI
    AI Summary

    “Kusma offers personalized computer repair and comprehensive IT support services in Miami, providing managed solutions for small businesses and individual users with transparent pricing and direct owner communication.”

  6. Is this your business? Become an Edverise partner & Claim Now

    What Sets SDTEK Apart Founded in 2007 on the principle that businesses deserve effective IT support, SDTEK prioritizes genuine assistance over merely "closing tickets." We believe in personalized support where clients are treated like individuals, with their issues being of paramount importance. Ne


    Highlights

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Fort Wayne, Indiana, Us

    Services Provided+1 Services
    25% Managed IT Services
    18% IT Helpdesk & Support Services
    5% Cybersecurity Assessments & Hardening
    2% Disaster Recovery & Business Continuity Planning
    AI Summary

    “SDTEK, founded in 2007, delivers personalized IT support from US-based teams, prioritizing client trust and seamless technology integration to enhance business growth and minimize risk.”

  7. Is this your business? Become an Edverise partner & Claim Now

    BendIT is a trusted provider of Managed IT Services based in Dubai and the surrounding areas. Acting as your outsourced IT department, we alleviate the challenges of installing, managing, and supporting your technology infrastructure, allowing you to focus on your business priorities. You can opt to


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Dubai, Dubayy, Ae

    Services Provided
    40% Managed IT Services
    30% IT Helpdesk & Support Services
    15% Disaster Recovery & Business Continuity Planning
    15% Cloud Infrastructure Setup (AWS / GCP / Azure)
    AI Summary

    “BendIT Admin Services, based in Dubai, provides comprehensive managed IT services including 24/7 support, network management, disaster recovery, and cloud solutions like Microsoft Azure and Office365.”

  8. Is this your business? Become an Edverise partner & Claim Now

    HaileTech offers enterprise-level managed IT services to small businesses seeking dependable support without the expense of an in-house team. As a Microsoft-certified partner, we take care of your entire IT ecosystem—from Microsoft 365 and cloud infrastructure to cybersecurity and daily helpdesk ope


    Highlights

    2-9

    Employees

    North Vancouver, British Columbia, Ca

    Services Provided
    50% Managed IT Services
    25% Cybersecurity Assessments & Hardening
    25% IT Helpdesk & Support Services
    AI Summary

    “HaileTech I.T. Services LTD. delivers comprehensive, Microsoft-certified managed IT solutions and prompt support to small businesses in Greater Vancouver, ensuring reliable, fixed-cost technology management.”

  9. Is this your business? Become an Edverise partner & Claim Now

    OliveTech offers outstanding IT services and technology solutions tailored for small to mid-sized businesses across Colorado. Unlike standard IT support that often relies on temporary fixes, we focus on delivering lasting solutions by pinpointing and tackling the root causes of issues. **Our Servi


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Berthoud, Colorado, Us

    Services Provided+1 Services
    20% Cybersecurity Assessments & Hardening
    40% Managed IT Services
    10% Cloud Infrastructure Setup (AWS / GCP / Azure)
    5% Disaster Recovery & Business Continuity Planning
    AI Summary

    “OliveTech delivers comprehensive IT services, including managed support, strategic consulting, and cybersecurity, specializing in lasting solutions for small to mid-sized Colorado businesses with proven expertise.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Techs On Call LLC is a prominent provider of IT services and solutions catering to small and medium-sized businesses, large corporations, and government organizations. Established in 1995, the company offers IT outsourcing and support, cloud services, and tailored IT solutions.


    Highlights

    10-49

    Employees

    Emeryville, California, Us

    Services Provided
    50% Managed IT Services
    15% Network Architecture & Configuration
    25% IT Helpdesk & Support Services
    10% Cybersecurity Assessments & Hardening
    AI Summary

    “Techs On Call LLC, established in 1995, delivers comprehensive IT services including outsourcing, support, cloud solutions, and customized IT strategies for businesses and government entities.”

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