Top Customer Support Outsourcing Companies

Customer support outsourcing hands the answering of customer questions, by phone, chat, email, messaging and in-app, to an external team that works inside your helpdesk under your brand. Providers recruit and train agents on your product, cover the hours and languages your customers need, and report against targets for response time, resolution and satisfaction. Companies outsource when ticket volume outgrows the in-house team, when they need nights, weekends or new languages, or when technical tiers need a second line.

Compare the providers here on agents' experience with products like yours, whether the team is dedicated or shared across clients, how quality is scored, and how they protect customer data.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,347 Companies

List of the Best Customer Support Outsourcing Agencies

Dataseed Tech Solutions LLP
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We are a technology firm specializing in Digital Transformation and Process Automation. Why choose us? We have the most talented professionals in the industry, a proactive and empathetic approach to project management, and the highest delivery success rate. We cater to all your needs under one roof
Highlights
$5,000+
Min Project Size
50-249
Employees
Andheri, Maharashtra, In
Services Provided+33 Services
5% Mobile App Development (iOS & Android)
1% Legacy System Modernization
1% ERP & CRM Development
3% Backend Development
AI Summary
“Dataseed Tech Solutions LLP offers comprehensive digital transformation, process automation, AI, IoT, cloud services, and data management, supported by expert teams and competitive pricing for diverse client needs.”
Group Takey
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Group Takey is a specialized company in software development, ERP and CRM solutions, web application development, and digital marketing.
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ahmedabad, Gujarat, In
Services Provided+21 Services
5% Custom Web Application Development
3% Mobile App Development (iOS & Android)
2% E-Commerce Development
3% Backend Development
AI Summary
“Group Takey is a versatile company recognized for its broad capabilities across multiple sectors, delivering comprehensive solutions with professional expertise and commitment to quality.”
Inforadient Technologies
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Are you looking to provide your customers with tailored support and instant assistance? Would you like to reduce marketing costs, boost sales, and establish lasting relationships with your clients? If so, it's time to implement chat support for your business. By outsourcing live chat support service
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Nagpur, Maharashtra, In
Services Provided+10 Services
4% Search Engine Optimization (SEO)
6% Pay Per Click
10% Other Digital Marketing
3% UX Audit & Heuristic Evaluation
AI Summary
“Inforadient Technologies specializes in affordable outsourced live chat support services, enhancing customer engagement, reducing marketing costs, and enabling businesses to focus on core operations.”
High Quality Presence
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We are a comprehensive digital marketing and development agency located in New York City, providing various services to assist businesses in thriving online. Our team of specialists is committed to delivering creative and impactful solutions that enable our clients to reach their branding and market
Highlights
$50-99/hr
Avg Hourly Rate
10-49
Employees
Westbury, New York, Us
Services Provided+34 Services
4% Digital Strategy
4% E-Commerce Development
4% Mobile App Development (iOS & Android)
4% Search Engine Optimization (SEO)
AI Summary
“High Quality Presence is a New York-based digital marketing and development agency offering creative, impactful solutions to help businesses achieve branding and marketing goals online.”
Valuehub Consulting Services
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Valuehub is a growing Salesforce Consulting Partner and Service Provider, boasting over 45 certified Salesforce professionals. Our nearshore team of Cross-Cloud expert consultants and architects is equipped to address your business challenges! We support you throughout the entire process, from conce
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Sg
Services Provided+8 Services
2% Other IT Consulting and SI
2% ERP Consulting and SI
2% ECM Consulting and SI
14% CRM Consulting and SI
AI Summary
“Valuehub Consulting Services is a Salesforce consulting partner offering end-to-end solutions with over 45 certified experts, delivering cross-cloud services from development to managed support within budget.”
Isogent Partners LLC
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Isogent offers technology solutions, including Data, Voice, Cloud, and Security services, to small and mid-sized businesses in the medical, retail, construction, government, and finance sectors. We possess extensive expertise in RFMS, serving over 600 RFMS locations, second only to RFMS itself. Our
Highlights
10-49
Employees
Plano, Texas, Us
Services Provided+12 Services
15% Managed IT Services
10% Cloud Consulting & SI
10% Other IT Consulting and SI
5% BI & Big Data Consulting & SI
AI Summary
“Isogent Partners LLC delivers integrated IT solutions across software development, AI automation, cloud infrastructure, cybersecurity, and data analytics, serving diverse industries with secure, innovative technologies.”
Gordian Solutions
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Welcome to Gordian Solutions, an IT company located in Lahore, Pakistan. We focus on creating outstanding websites, innovative applications, and customized software solutions tailored to the distinct needs of our varied clients. Our highly skilled team of full-stack developers, app developers, and c
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided+10 Services
16% Other IT Consulting and SI
15% Software Development Services
15% Custom Web Application Development
10% Mobile App Development (iOS & Android)
AI Summary
“Gordian Solutions, based in Lahore, specializes in bespoke web, mobile, and software development leveraging modern technologies, serving diverse international clients with innovative, tailored IT solutions.”
PowerTrain
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PowerTrain is a woman-owned small business that assists both government and commercial clients with various organizational performance projects. We provide a comprehensive range of services, including tailored learning solutions, executive coaching, talent management, managed learning services, anim
Highlights
$25,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
Services Provided+4 Services
14% Customer Experience (CX) Strategy
15% Operational Process Consulting
5% OKR & Performance Management Consulting
8% Escalation Management Process Design
AI Summary
“PowerTrain is a woman-owned small business delivering diverse services to government and commercial clients, including learning solutions, executive coaching, talent management, cybersecurity, and secure hosting.”
FirstComm
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At First Communications, we believe that businesses deserve more than just a service provider; they need a partner committed to their success. Our clients seek us out because they are frustrated with lengthy wait times, overseas call centers, and surprise fees from large telecom companies. We adopt
Highlights
50-249
Employees
Services Provided+2 Services
7% Live Chat & Chatbot Implementation
3% Customer Support Outsourcing
23% Escalation Management Process Design
33% Managed IT Services
AI Summary
“First Communications partners with businesses, offering reliable, transparent, and scalable telecom solutions including VoIP, UCaaS, and network security, ensuring quality service and cost efficiency.”
101 Agencies
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101 Agencies is a collective focused on growth, bringing together 15 top-tier specialized agencies into a single, coordinated framework. We provide enterprise-level execution in areas such as outbound marketing, AI automation, marketing infrastructure, and enterprise services—all without the complic
Highlights
$5,000+
Min Project Size
2-9
Employees
Services Provided+9 Services
8% Email Marketing & Automation
8% Social Media Marketing
4% Digital Strategy
6% AI Strategy & Roadmap Consulting
AI Summary
“101 Agencies integrates 15 specialized firms to deliver enterprise-level outbound marketing, AI automation, infrastructure, and enterprise services, fostering scalable B2B growth with expert-driven, efficient execution.”

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Top Customer Support Outsourcing Companies

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