Top Utilities Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Utilities industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

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143 Companies

Top Utilities Customer Support Outsourcing Companies

GCS Agents
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GCS is an outsourced contact center organization dedicated to facilitating effective communication with your customers. We operate voice and self-service channels to achieve your desired service levels in three distinct ways: 1) We carefully select and continuously train our associates through our F
Highlights
$50,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Salisbury, Maryland, Us
Services Provided
33% Customer Support Outsourcing
7% Help Center & Knowledge Base Development
10% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% Operational Process Consulting
AI Summary
“GCS Agents is a global outsourced contact center providing multi-channel customer communication and back-office services, emphasizing personalized, empathetic interactions to enhance retention and brand loyalty.”
Bewage Technologies
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At Bewage, we provide cost-effective, high-quality Virtual Assistant Services through offshore outsourcing. Our talented VAs specialize in administrative and technical tasks, guaranteeing excellent support and client satisfaction. With a committed team available around the clock, we offer continuous
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Chennai, Tamil Nadu, In
Services Provided
50% Social Media Marketing
35% Customer Support Outsourcing
15% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
AI Summary
“Bewage Technologies offers cost-effective, high-quality offshore virtual assistant services specialized in administrative and technical support, ensuring reliable, around-the-clock assistance tailored to business needs.”
Knoah
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Regardless of whether you're a Fortune 500 corporation or a small to medium-sized business, Knoah Solutions offers global BPO services that deliver impactful experiences for your brand. Their adaptable and customizable multichannel solutions address the unique needs and challenges of every customer,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Henderson, Nevada, Us
Services Provided
34% Customer Support Outsourcing
33% QA & Software Testing
33% Business Process Outsourcing
AI Summary
“Knoah provides tailored global BPO services integrating voice, chat, and email channels, enhanced by proprietary tools like KnoahsARK and TotalAssure QA for superior customer engagement.”
icuc.social
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ICUC is a company that offers social media management services, including content moderation, community management, and social listening. With a team of more than 400 multilingual experts, ICUC delivers social customer care solutions to numerous leading global clients around the clock throughout the
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
250-999
Employees
Montreal, Quebec, Ca
Services Provided+1 Services
7% Digital Strategy
20% Social Media Marketing
7% Content Marketing Strategy
33% Content Moderation Services
AI Summary
“ICUC provides 24/7 multilingual social media management, including content moderation, community management, and social listening, delivering customer care solutions for global brands and agencies.”
Origin Client Acquisition LTD
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We are a MULTI-AWARD-WINNING Customer Contact Centre that provides a comprehensive range of Customer Engagement Services. Our enthusiastic and ambitious team leverages the latest technology and continuously tests innovative solutions to remain leaders in our industry. By staying ahead of the curve,
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
North Walsham, England, Gb
Services Provided+1 Services
33% Customer Support Outsourcing
24% Outbound Lead Generation
10% Appointment Setting Services
23% Email Marketing & Automation
AI Summary
“Origin Client Acquisition LTD is a multi-award-winning customer contact centre offering comprehensive, technology-driven engagement services including lead generation and multi-channel support, adaptable to client needs and industries.”
CCIG Group
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🚀 CCIG Group is an award-winning, multilingual contact center that provides measurable enhancements in customer experience and cost efficiencies for businesses throughout Europe and beyond. 🔒 We prioritize security and compliance with ISO 27001, ISO 22301, and PCI DSS certifications, feature a dis
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000-9999
Employees
Wroclaw, Pl
Services Provided
33% Customer Support Outsourcing
33% Outbound Lead Generation
20% Business Process Outsourcing
14% Automation Services
AI Summary
“CCIG Group is a multilingual, award-winning contact center offering AI-enhanced customer service, technical support, and back-office solutions across Europe, emphasizing security, scalability, and diverse industry expertise.”
SRG ASIA PACIFIC
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SRG ASIA PACIFIC (SRG AP) is a comprehensive solution provider with over 25 years of expertise in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO), and Human Resource Outsourcing (HRO). SRG entered the Malaysian market aiming to enhanc
Highlights
$10,000+
Min Project Size
250-999
Employees
Kuala Lumpur, My
Services Provided+2 Services
35% Customer Support Outsourcing
15% Escalation Management Process Design
13% Business Model Design & Validation
17% Customer Experience (CX) Strategy
AI Summary
“SRG Asia Pacific offers over 25 years of expertise in comprehensive outsourcing solutions and advanced digital technologies, serving diverse industries with innovative business transformation services.”
Parangat Technologies
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In a brief period, Parangat has established itself as a top name in the field of enterprise-level application development. We excel in seamlessly integrating people, processes, and products by offering tailored, cutting-edge, and affordable solutions for iPhone/iPad apps, Android apps, and website d
Highlights
$10,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50-249
Employees
Noida, Uttar Pradesh, In
Services Provided+4 Services
20% Mobile App Development (iOS & Android)
12% Custom Web Application Development
2% Blockchain & Web3 Development
7% AI Strategy & Roadmap Consulting
AI Summary
“Parangat Technologies delivers tailored software, AI-driven solutions, blockchain development, and customer support outsourcing, integrating innovation and client-focused services for enterprise application excellence.”
PRG
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Project Resources Group (PRG), a top provider of business outsourcing and consulting services, delivers solutions in the cable, telephony, construction, and utility sectors. PRG focuses on back office processing, technical support, network infrastructure, application development, project and program
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Greenwood Village, Colorado, Us
Services Provided+1 Services
30% Customer Support Outsourcing
13% Escalation Management Process Design
7% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
28% Appointment Setting Services
AI Summary
“PRG provides comprehensive outsourcing and consulting services across cable, telephony, construction, and utilities, specializing in technical support, project management, network infrastructure, and back-office processing.”
Techmarket
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Techmarket Investment Partners Limited is an IT infrastructure firm established in Nigeria that supports ambitious businesses in developing smarter, quicker, and more secure digital solutions. Since 2018, we have expanded our offerings beyond websites and VoIP to provide enterprise-level solutions,
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Lagos, Lagos, Ng
Services Provided+6 Services
7% Generative AI
8% Custom AI Chatbot Development
7% Conversational AI & Voice Assistant Development
3% AI Agent & Multi-Agent System Development
AI Summary
“Techmarket Investment Partners Limited is a Nigerian IT infrastructure firm delivering advanced digital solutions, including cloud, cybersecurity, AI, and digital transformation across various industries in West Africa.”

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