Top Retail Customer Support Outsourcing Companies

Discover Customer Support Outsourcing companies serving the Retail industry. Compare services, pricing, and capabilities to find the right partner on Edverise.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

337 Companies

Top Retail Customer Support Outsourcing Companies

Connect Communications Services Ltd
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Connect provides telephone answering services tailored for small, medium, and large businesses. Fully based in the UK, our virtual receptionists can handle all your calls or serve as overflow support when required. Additionally, we offer diary management, customizable phone numbers, and dedicated or
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10-49
Employees
Roslin, Scotland, Gb
Services Provided
100% Customer Support Outsourcing
AI Summary
“Connect Communications Services Ltd. offers UK-based virtual receptionist solutions, including telephone answering, diary management, custom phone numbers, and dedicated order hotlines for businesses of all sizes.”
WRITING PERFECT
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Rely on the top writers in the USA for content that you can take pride in. We are committed to delivering exceptional ghostwriting services along with excellent customer support. Writing Perfect aims to drive innovation and offer our clients the highest quality, which is why we invest in our team an
Highlights
50-249
Employees
Services Provided
100% Customer Support Outsourcing
AI Summary
“Writing Perfect provides expert ghostwriting and content services, including academic, resume, SEO, and ebook writing, focusing on quality, innovation, and strong customer support.”
Numa
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Numa is an innovative answering service that provides your customers with quick and precise answers for a single, low monthly fee—free from hidden charges or contracts. It allows you to welcome callers instantly, interact with customers through text, and automate various tasks and follow-ups. You'll
Highlights
10-49
Employees
Oakland, California, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Numa offers a subscription-based answering service enabling instant caller engagement, text interaction, task automation, and real-time conversation monitoring to enhance customer experience.”
JH Tackett Marketing Inc
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
With more than 16 years of experience, we are confident in our ability to provide products that you will take pride in owning, wearing, and sharing with others. Our focus is on service, ensuring you feel assured in your decision and are receiving the best solution for your needs. We take great pride
Highlights
2-9
Employees
Services Provided
100% Customer Support Outsourcing
AI Summary
“JH Tackett Marketing Inc. leverages over 16 years of experience to deliver high-quality, customized products with dedicated service and a commitment to client satisfaction.”
Afrishore BPO
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Afrishore BPO is a specialized, compliance-certified business process outsourcing provider focused on delivering high-quality customer support and intricate back-office functions for heavily regulated sectors in the US, UK, and Australia. Unlike large, impersonal call centers, our owner-operated app
Highlights
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
Sandton, Za
Services Provided
100% Customer Support Outsourcing
AI Summary
“Afrishore BPO delivers compliant, high-quality customer support and back-office services across regulated US, UK, and Australian sectors, leveraging secure South African operations to reduce costs and enhance satisfaction.”
The Contact Company
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
At The Contact Company, we provide value to our clients by serving as reliable partners in managing and enhancing their customer contact processes. We eliminate unnecessary barriers, steer clear of complex jargon, and help businesses save time and money. Our effective strategies, which are both affo
Highlights
1000-9999
Employees
Birkenhead, England, Gb
Services Provided
100% Customer Support Outsourcing
AI Summary
“The Contact Company partners with businesses to efficiently manage customer contact processes, offering affordable, jargon-free solutions that save time and costs across the UK and beyond.”
Convergys
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
Exceptional experiences don’t just happen; they are crafted through creative thinking and design that elevate the ordinary into something remarkable. Convergys is the global leader in customer experience outsourcing. We integrate innovation, insights, and operational excellence to ensure standout ex
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Cincinnati, Ohio, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Convergys is a global leader in customer experience outsourcing, leveraging innovation and operational excellence to deliver exceptional service through a collaborative workforce of 130,000 professionals.”
Alorica
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
We are a company focused on enhancing lives—one interaction at a time—for our clients, customers, colleagues, and communities. We achieve this by depending on our team and utilizing the necessary processes, tools, and technologies to provide an exceptional customer experience. Each day, we discover
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10000+
Employees
Irvine, California, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Alorica specializes in delivering innovative customer service and support outsourcing solutions, enhancing client interactions through tailored call center, back office, and customer experience strategies.”
Avantive Solutions
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
As a premier BPO that specializes in contact center solutions, we emphasize the integration of innovation and emerging technologies with a human touch to craft outstanding customer experiences. We take the time to understand our clients' objectives and the distinct needs and preferences of their cus
Highlights
$100,000+
Min Project Size
1000-9999
Employees
Tulsa, Oklahoma, Us
Services Provided
100% Customer Support Outsourcing
AI Summary
“Avantive Solutions is a global BPO leader delivering innovative, technology-driven customer experience, strategic sales, and digital marketing services with flexible, omnichannel solutions across diverse industries.”
CALLCARE
View Profile Visit Website
Is this your business? Become an Edverise partner & Claim Now
A prominent national provider of outsourced call center and telephone answering services, with branches in London, Manchester, and Cambridge. Since 1998, CALLCARE has been assisting organizations in both the public and private sectors by offering professional call management services around the cloc
Highlights
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250-999
Employees
London, England, Gb
Services Provided
100% Customer Support Outsourcing
AI Summary
“CALLCARE offers professional outsourced call center and telephone answering services nationwide, supporting public and private sectors with comprehensive 24/7 call management since 1998.”

«Previous

1 2 3 46

...

Latest insights & expert perspectives

Explore data-backed surveys with inputs from top industry experts.

A clipboard checklist with a ruler, a calendar and a coin stack, for a software development RFP template

Vendor Selection

Software Development RFP Template (Free Download)

A free ten-section software development RFP template with a filled-in example, a proposal scorecard, and Edverise data on agency minimum project sizes.

Nihar Ranjan Rout

10/26/2026

A signed contract surrounded by a padlock, a stopwatch and a target, for fixed price, time and material and outcome-based contracts

Vendor Selection

Fixed Price vs Time and Material vs Outcome-Based Contracts

When to use fixed price, time and material or outcome-based contracts with a software agency, with a worked example and Edverise data on project minimums.

Nihar Ranjan Rout

10/22/2026

Industry Trends

The Era of the Directory Is Over. Here's What's Replacing It.

The B2B directory had a good run. For two decades, it was the primary infrastructure connecting buyers with service providers a digital marketplace built…

Nihar Ranjan Rout

4/4/2026

Check All Our Blogs

One Platform. One Promise. One Trust.

Edverise is building the trusted way to find tech vendors. List your company early, or talk to us about backing the platform.