Numa
For Numa
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Overview
10 - 49
Employees
2016
Year Founded
ABOUT NUMA
A new kind of answering service
Numa is an innovative answering service that provides your customers with quick and precise answers for a single, low monthly fee—free from hidden charges or contracts. It allows you to welcome callers instantly, interact with customers through text, and automate various tasks and follow-ups. You'll have access to detailed, real-time conversation logs to monitor the customer experience and can update automated responses to guarantee that customers receive helpful information each time. Sign up for a free trial of Numa today!
Languages Spoken
English
HIGHLIGHTS
10 - 49
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Numa simplifies how dealerships engage with their customers by offering a unique AI-powered customer operations system tailored specifically for the automotive industry. Designed for General Managers, Service Directors, and BDC leaders, it consolidates all customer interactions—across calls, texts, voicemails, and reviews—into a single, unified AI Inbox, replacing scattered point solutions. Its intelligent agents handle missed calls, follow-ups, appointment bookings, and manage urgent cases, while providing transparent, real-time insights into repair orders handled by service advisors. Having processed over 150 million communications, scheduled upwards of 4 million appointments, and managed more than 12 million repair orders across 1,200 dealerships including notable names like Longo and Fox Motors, Numa is supported by $50 million in funding from prominent backers such as Google
Locations
Headquarters
456 8th St
Oakland, California, United States 94607