Top Telecommunications Voice of Customer (VoC) Programs Companies

Discover top Voice of Customer (VoC) Programs companies with proven expertise in the Telecommunications industry. Compare verified reviews, pricing, and capabilities to find the right partner on Edverise.

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Ratings Updated: July 28, 2026

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Top Telecommunications Voice of Customer (VoC) Programs Companies

  1. AspireSix logo
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    AspireSix is a group of experienced executive operators who have dedicated their careers to addressing complex issues, and now we offer that expertise to our clients. We are not a typical consulting firm or a collection of freelancers. Instead, we collaborate closely with your leadership team, combi…


    Highlights

    $5,000+

    Min Project Size

    50-99

    Avg Hourly Rate

    10-49

    Employees

    New Brighton, Minnesota, United States

    Location

    Services Provided+15 Services
    15% Go-to-Market Strategy
    14% Business Model Design & Validation
    12% Operational Process Consulting
    8% Market Research & Competitive Intelligence
    AI Summary

    No AI summary available for this company yet.

  2. Is this your business? Become an Edverise partner & Claim Now

    Outcess is a comprehensive customer engagement and business process outsourcing firm. We provide cutting-edge digital solutions that enhance the effectiveness of individuals, teams, and organizations. At Outcess, we recognize that digital technology is instigating a fundamental change in our lifesty…


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    250-999

    Employees

    Lagos, Lagos, Nigeria

    Location

    Services Provided+12 Services
    30% Cloud Consulting & SI
    20% ECM Consulting and SI
    25% ERP Consulting and SI
    15% Unified Communications Consulting & SI
    AI Summary

    No AI summary available for this company yet.

  3. OutPLEX logo
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    OutPLEX bridges the gap between brands and their customers by integrating conversational AI with human engagement specialists to enhance customer experiences and return on investment. They provide a comprehensive range of omnichannel solutions, offering Customer Experience as a Service (CXaaS). Thei…


    Highlights

    1000-9999

    Employees

    Fort Lauderdale, Florida, United States

    Location

    Services Provided+6 Services
    35% Customer Support Outsourcing
    15% Voice of Customer (VoC) Programs
    20% Live Chat & Chatbot Implementation
    15% Customer Success Program Design
    AI Summary

    No AI summary available for this company yet.

  4. Is this your business? Become an Edverise partner & Claim Now

    Leverage Contact Center is a global outsourcing company specializing in contact center and customer experience (CX) services, with teams located in Portugal and Angola. With over eight years of experience, we assist our clients in delivering exceptional customer service through omnichannel support,…


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Services Provided+2 Services
    40% Customer Support Outsourcing
    15% Customer Success Program Design
    10% Help Center & Knowledge Base Development
    10% Voice of Customer (VoC) Programs
    AI Summary

    No AI summary available for this company yet.

  5. Is this your business? Become an Edverise partner & Claim Now

    Since its establishment in 1991, Blue Valley Marketing has been assisting businesses in both B2B and B2C sectors. With five locations in the US (Midwest) and South Africa, staffed by dedicated, fully qualified employees, we prioritize building trusting partnerships with our clients. Over the years,…


    Highlights

    $5,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    250-999

    Employees

    Kansas, United States

    Location

    Services Provided+8 Services
    35% Customer Support Outsourcing
    15% Live Chat & Chatbot Implementation
    10% Escalation Management Process Design
    10% Voice of Customer (VoC) Programs
    AI Summary

    No AI summary available for this company yet.

  6. Is this your business? Become an Edverise partner & Claim Now

    Quickupp Softech is a worldwide technology and digital solutions provider offering comprehensive services aimed at helping brands grow quickly, operate intelligently, and achieve predictable revenue. We cater to clients in the USA, UK, Canada, UAE, India, Australia, and beyond. Our main areas of exp…


    Highlights

    $1,000+

    Min Project Size

    25-49

    Avg Hourly Rate

    10-49

    Employees

    Pimpri-Chinchwad, Maharashtra, India

    Location

    Services Provided+10 Services
    60% Go-to-Market Strategy
    40% Operational Process Consulting
    25% Digital Strategy
    25% Performance Marketing
    AI Summary

    No AI summary available for this company yet.

  7. Is this your business? Become an Edverise partner & Claim Now

    With more than 20 years of experience in managing international services, we focus on increasing customer value through process centralization and the implementation of best practices in both B2C and B2B markets worldwide. Our expertise enables us to optimize operations and enhance service efficienc…


    Highlights

    <25

    Avg Hourly Rate

    50-249

    Employees

    Barcelona, Catalonia, Spain

    Location

    Services Provided+4 Services
    30% Customer Support Outsourcing
    15% Customer Success Program Design
    8% Help Center & Knowledge Base Development
    10% NPS & Customer Satisfaction Research
    AI Summary

    No AI summary available for this company yet.

  8. vlbpo cx logo
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    **Overview of VLBPO – Global BPO and Call Center Outsourcing Solutions** VLBPO is an international Business Process Outsourcing (BPO) firm that offers scalable and cost-effective call center outsourcing and back-office support services. Our mission is to assist businesses in lowering operational exp…


    Highlights

    $5,000+

    Min Project Size

    <25

    Avg Hourly Rate

    50-249

    Employees

    Kingston, Jamaica

    Location

    Services Provided+4 Services
    35% Customer Support Outsourcing
    15% Customer Success Program Design
    5% Help Center & Knowledge Base Development
    10% Churn Analysis & Retention Strategy
    AI Summary

    No AI summary available for this company yet.

  9. Is this your business? Become an Edverise partner & Claim Now

    Staff Outsourcing Solutions operates on principles of customer advocacy and efficiency, providing services that enhance customer experience and foster loyalty. Based in Cebu City, Philippines, they boast a modern, top-tier facility designed to maximize business outcomes. Their offerings encompass cu…


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    1000-9999

    Employees

    Cebu City, Central Visayas, Philippines

    Location

    Services Provided+24 Services
    70% IT Staff Augmentation
    30% Other IT Consulting and SI
    9% Go-to-Market Strategy
    9% Business Model Design & Validation
    AI Summary

    No AI summary available for this company yet.

  10. Is this your business? Become an Edverise partner & Claim Now

    HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous…


    Highlights

    $1,000+

    Min Project Size

    <25

    Avg Hourly Rate

    10-49

    Employees

    Lahore, Punjab, Pakistan

    Location

    Services Provided+8 Services
    25% Customer Support Outsourcing
    10% Customer Success Program Design
    10% Help Center & Knowledge Base Development
    8% Churn Analysis & Retention Strategy
    AI Summary

    No AI summary available for this company yet.

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