Top Retail Voice of Customer (VoC) Programs Companies

Discover top Voice of Customer (VoC) Programs companies with proven expertise in the Retail industry. Compare verified reviews, pricing, and capabilities to find the right partner on Edverise.

Ratings Updated: July 28, 2026

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8 Companies

Top Retail Voice of Customer (VoC) Programs Companies

ServeRetailProfile set up by Edverise AI
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ServeRetail is a U.S.-based customer experience (CX) company specializing in retail and ecommerce, assisting online brands in providing quick and dependable customer service across the country. We cater to ecommerce, direct-to-consumer (DTC), and omnichannel retailers in the U.S. by offering service…
Highlights
$25,000+
Min Project Size
25-49
Avg Hourly Rate
1000-9999
Employees
Services Provided+1 Services
70% Customer Support Outsourcing
15% NPS & Customer Satisfaction Research
15% Voice of Customer (VoC) Programs
60% Generative AI
AI Summary
“No AI summary available for this company yet.”
OutPLEXProfile set up by Edverise AI
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OutPLEX bridges the gap between brands and their customers by integrating conversational AI with human engagement specialists to enhance customer experiences and return on investment. They provide a comprehensive range of omnichannel solutions, offering Customer Experience as a Service (CXaaS). Thei…
Highlights
1000-9999
Employees
Fort Lauderdale, Florida, United States
Location
Services Provided+6 Services
35% Customer Support Outsourcing
15% Voice of Customer (VoC) Programs
20% Live Chat & Chatbot Implementation
15% Customer Success Program Design
AI Summary
“No AI summary available for this company yet.”
ClientCurve, IncProfile set up by Edverise AI
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ClientCurve is a B2B lead generation firm that has been collaborating with sales and marketing professionals globally since 2008. The company has worked with over 300 clients from diverse regions, facilitated more than 100,000 B2B meetings, and helped generate $650 million in pipeline for clients in…
Highlights
$10,000+
Min Project Size
50-99
Avg Hourly Rate
50-249
Employees
Hyderabad, India
Location
Services Provided+22 Services
20% Search Engine Optimization (SEO)
15% Content Marketing Strategy
25% Email Marketing & Automation
10% Social Media Marketing
AI Summary
“No AI summary available for this company yet.”
Blue Valley MarketingProfile set up by Edverise AI
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Since its establishment in 1991, Blue Valley Marketing has been assisting businesses in both B2B and B2C sectors. With five locations in the US (Midwest) and South Africa, staffed by dedicated, fully qualified employees, we prioritize building trusting partnerships with our clients. Over the years,…
Highlights
$5,000+
Min Project Size
25-49
Avg Hourly Rate
250-999
Employees
Kansas, United States
Location
Services Provided+8 Services
35% Customer Support Outsourcing
15% Live Chat & Chatbot Implementation
10% Escalation Management Process Design
10% Voice of Customer (VoC) Programs
AI Summary
“No AI summary available for this company yet.”
OMSProfile set up by Edverise AI
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Oasis Marketing Solutions (OMS) is a leading sales consulting firm and full-service call center located in the United States, established by experts in the field. They focus on lead generation, outbound B2B and B2C sales, upselling, customer support, surveys, voice broadcasting, and data processing.
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Services Provided+6 Services
35% Outbound Lead Generation
25% Cold Email Campaign Management
20% Sales Development Representative (SDR) Services
15% Appointment Setting Services
AI Summary
“No AI summary available for this company yet.”
HiredSupportProfile set up by Edverise AI
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HiredSupport is an award-winning provider of customer service, business process outsourcing, and back office solutions. With a varied client portfolio, we manage business operations for our clients around the clock, every day of the year, regardless of the specific services required. Daily, numerous…
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
10-49
Employees
Lahore, Punjab, Pakistan
Location
Services Provided+8 Services
25% Customer Support Outsourcing
10% Customer Success Program Design
10% Help Center & Knowledge Base Development
8% Churn Analysis & Retention Strategy
AI Summary
“No AI summary available for this company yet.”
Staff Outsourcing SolutionsProfile set up by Edverise AI
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Staff Outsourcing Solutions operates on principles of customer advocacy and efficiency, providing services that enhance customer experience and foster loyalty. Based in Cebu City, Philippines, they boast a modern, top-tier facility designed to maximize business outcomes. Their offerings encompass cu…
Highlights
$1,000+
Min Project Size
<25
Avg Hourly Rate
1000-9999
Employees
Cebu City, Central Visayas, Philippines
Location
Services Provided+24 Services
70% IT Staff Augmentation
30% Other IT Consulting and SI
9% Go-to-Market Strategy
9% Business Model Design & Validation
AI Summary
“No AI summary available for this company yet.”
Origen BPOProfile set up by Edverise AI
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Origen BPO is a company that has been helping clients in the USA for more than 8 years. We provide a range of services including customer support, appointment scheduling, collections, help desk assistance, back office operations, and staffing solutions. Our bilingual and bicultural team caters to va…
Highlights
$5,000+
Min Project Size
<25
Avg Hourly Rate
50-249
Employees
Medellin, Antioquia, Colombia
Location
Services Provided+7 Services
40% Customer Support Outsourcing
20% Help Center & Knowledge Base Development
5% Escalation Management Process Design
5% Voice of Customer (VoC) Programs
AI Summary
“No AI summary available for this company yet.”

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