Top UX Research & Usability Testing Firms

UX research and usability testing firms find out how real people use a product and where it fails them. They run user interviews, moderated and unmoderated usability tests, diary studies, card sorts and surveys, recruit participants who match a screener, and turn sessions into findings ranked by severity, with clips the product team can watch. Companies commission the work before a redesign, after an underperforming launch, or when internal debate about what users want has stalled a roadmap.

Compare the firms here on method range and on recruiting reach for your audience, whether clinicians, finance staff or shoppers in one country. Ask for an anonymized report: good ones separate observation from recommendation.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

10,000 Companies

List of the Best UX Research & Usability Testing Agencies

Works. Hungary Kft
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Works. is an agency specializing in UX/UI design and UX research . Our team consists of 25 passionate individuals dedicated to creating enjoyable user experiences for customers. This size allows us to consistently offer our clients ample availability while maintai
Highlights
$1,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Budapest, Budapest, Hu
Services Provided
50% UX Research & Usability Testing
30% Interaction Design
20% Product UX Strategy
AI Summary
“Works. Hungary Kft is a design agency specializing in UX/UI design and research, delivering user-centered digital solutions across industries with extensive project experience and flexible teamwork.”
DevCrew I/O
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Have an idea? We'd love to chat! Contact us at hello@devcrew.io. At DevCrew I/O, we have the expertise to create something truly unique just for you. Our team is made up of talented and experienced engineers who specialize in turning concepts into stunning, high-performance AR/VR experiences, e-comm
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Lahore, Pk Punjab, Pk
Services Provided
20% Mobile App Development (iOS & Android)
20% E-Commerce Development
10% Custom Web Application Development
50% UX Research & Usability Testing
AI Summary
“DevCrew I/O delivers tailored digital solutions including AR/VR, mobile and e-commerce platforms, and custom web applications, combining advanced technologies with strong UX/UI expertise for diverse industries.”
Hire Backend Developer
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Engage a backend developer from us to elevate your business with effective solutions. Our backend developers, equipped with extensive training and experience, can create a robust and highly secure backend tailored to your project needs. With their expertise, your app or website will feature a secure
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
250-999
Employees
Ahmedabad, Gujarat, In
Services Provided
17% Mobile App Development (iOS & Android)
17% E-Commerce Development
16% Blockchain & Web3 Development
50% UX Research & Usability Testing
AI Summary
“Hire Backend Developer provides skilled backend engineers offering secure, reliable development with flexible hiring options, including full-time, hourly, and dedicated teams to support diverse project needs.”
WebcentriQ
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Webcentriq: Enhancing Your Digital Experience. We develop cutting-edge AI and software solutions for the Healthcare, FinTech, E-commerce, and Marketing industries. Whether you need partial enhancements or full-scale development, we are your partner in driving transformation. Discover new opportuniti
Highlights
$10,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
50-249
Employees
San Diego, California, Us
Services Provided
35% Custom Web Application Development
15% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Webcentriq specializes in AI and software development, delivering innovative solutions across Healthcare, FinTech, E-commerce, and Marketing sectors to drive digital transformation.”
STUDIO 3000
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We are a group of designers and developers dedicated to creating and transforming brands. By crafting customized brand identities, websites, and design systems, we enable impactful ideas to achieve the recognition they deserve.
Highlights
$5,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Cologne, North Rhine Westphalia, De
Services Provided
35% Brand Identity Design
15% Packaging Design
50% UX Research & Usability Testing
AI Summary
“STUDIO 3000 is a design and development group specializing in creating custom brand identities, websites, and design systems to enhance brand recognition and impact.”
Biwabit
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Biwabits is a company specializing in software development. We create tailored software solutions for individuals, startups, and small to medium-sized businesses. Our services include agile software development. With extensive experience, we understand that each business has a unique software and ha
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Jakarta, Jawa, Id
Services Provided
35% Custom Web Application Development
15% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“Biwabit specializes in agile, tailored software development services for individuals, startups, and SMEs, delivering customized solutions to meet unique business technology needs.”
U
ui ux design
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Enhance your brand with our expert UI/UX design services. We develop designs focused on the user that combine visual appeal with smooth functionality, boosting user engagement and achieving positive outcomes.
Highlights
$1,000+
Min Project Size
2-9
Employees
Services Provided
60% UX Research & Usability Testing
40% Product UX Strategy
AI Summary
“UI UX Design specializes in creating visually appealing and user-friendly interfaces that enhance brand identity, improve user engagement, and deliver effective digital experiences.”
ContextQA
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ContextQA is an innovative solution designed to help organizations improve their automation test coverage, enhance software quality, accelerate product delivery, and significantly reduce costs associated with software quality maintenance through AI-powered SaaS offerings. With a low-code/no-code fra
Highlights
10-49
Employees
Austin, Texas, Us
Services Provided
50% QA & Software Testing
50% UX Research & Usability Testing
AI Summary
“ContextQA leverages AI-powered low-code SaaS tools to enhance test automation coverage, integrate with management and CI/CD systems, accelerating software delivery while reducing quality maintenance costs.”
Progress UX Research
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Founded in 2006 in Austin, Texas, Progress UX Research is a distinguished consultancy focused on user experience research and usability testing. We collaborate with organizations globally to provide objective, relevant, and timely insights that shape product strategies and inform design choices. Our
Highlights
$25,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
2-9
Employees
Austin, Texas, Us
Services Provided
50% UX Research & Usability Testing
50% Market Research & Competitive Intelligence
AI Summary
“Progress UX Research, based in Austin since 2006, specializes in user experience research and usability testing, delivering tailored insights globally to enhance product design and user engagement.”
Top On Tech (TOT)
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Founded in 2019, TopOn Tech (TOT) is a subsidiary of TOS that creates products with a digital marketing mindset. The company prioritizes the development of websites and mobile applications that fulfill business objectives while also being optimized for marketing purposes. Specializing in iOS and And
Highlights
$5,000+
Min Project Size
$25-49/hr
Avg Hourly Rate
10-49
Employees
Ho Chi Minh City, Vn
Services Provided
50% Mobile App Development (iOS & Android)
50% UX Research & Usability Testing
AI Summary
“TopOn Tech (TOT), founded in 2019, develops iOS, Android apps, and websites focused on business goals and digital marketing, delivering engaging, client-centric solutions across industries.”

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