United Nearshore Operations
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Overview
250 - 999
Employees
2002
Year Founded
ABOUT UNITED NEARSHORE OPERATIONS
Elevate Your Customer Experience with UNO
United Nearshore Operations (UNO) is a nearshore call center and business process outsourcing provider that offers impactful customer experience solutions. By integrating a strategically positioned nearshore facility with bilingual, diverse talent and advanced, secure technology, we facilitate smooth communication, cultural alignment, and compatibility with different time zones. UNO enables organizations to enhance service quality, boost efficiency, and expand support operations while maintaining performance and control—serving as a genuine extension of our clients’ teams.
LANGUAGES SPOKEN
CatalanEnglish
HIGHLIGHTS
250 - 999
Employees
2002
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Sales Development Representative (SDR) Services
About the Team
OUR STORY
United Nearshore Operations (UNO) is a leading call center and business process outsourcing company based in the Dominican Republic, known for delivering world-class customer service through cutting-edge technology and a skilled, bilingual team. Leveraging a strategic nearshore location, UNO offers seamless communication and timezone alignment that integrates smoothly with clients' operations. Their comprehensive services include 24/7 customer support, technical assistance, sales and lead generation, as well as back-office and appointment setting support tailored across diverse industries such as finance, healthcare, telecom, and retail. With a strong commitment to data security and compliance, including PCI DSS and HIPAA certifications, UNO boasts a proven track record of excellence, recognized globally for quality, scalability, and employee-friendly culture since 2011.
Locations
Headquarters
1/2 Avenida Gregorio Luperón
