TeleContact Resource Services

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Overview

$1,000+

Min Project Size

50 - 249

Employees

1994

Year Founded

ABOUT TELECONTACT RESOURCE SERVICES

Nationwide Leader in B2B Telemarketing since 1994

TeleContact Resource Services, a leading B2B telemarketing company based entirely in the USA since 1994, specializes in services such as appointment setting, lead generation, and pay-per-lead, among others. We are dedicated to providing top-notch outsourced telemarketing solutions to our clients and have received an A+ rating from the Better Business Bureau. Most of our clients experience an impressive annual return on investment between 200% and 400%! Our offerings include outbound telemarketing, appointment setting, lead generation programs, and more. Contact us today at +1 (800) 551-0567!

Languages Spoken

English

HIGHLIGHTS

$1,000+

Min Project Size

50 - 249

Employees

1994

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% Customer Support Outsourcing

32% Outbound Lead Generation

18% Appointment Setting Services

About the Team

OUR STORY

Founded in 1994 by Julie Hutchings, TeleContact Resource Services emerged to address the need for efficient telemarketing outsourcing, building on her experience consulting for Modesto, CA businesses. The company swiftly gained recognition for delivering high-quality telemarketing solutions nationwide, especially in financial and insurance sectors. With over 30 years of expertise and an A+ Better Business Bureau rating, TRS operates exclusively from Riverbank, California, employing 100% U.S.-based agents. They provide customized campaigns that yield exclusive sales appointments and strong ROI, often doubling or quadrupling annual returns. Committed to quality assurance and client exclusivity, TRS has generated over one million unique appointments without sharing leads, fostering long-term partnerships and a 92% client retention rate.

Portfolio

Project for Covenant West Insurance Services, Inc.

Unknown

"We reached out to TRS for their telemarketing services and found them to be kind and accommodating, without being overly aggressive, which can be off-putting. Their persistence is a quality we value in a telemarketing firm. The TRS team has consistently delivered outstanding service, providing us with numerous leads and appointments. In cases where issues have arisen, we have been impressed by their quick response. We also appreciate their willingness to reschedule appointments when necessary, and they are always easy to contact. Their promptness in addressing our needs is commendable! I highly recommend TRS to anyone seeking a reliable telemarketing company."

Project for Premier Financial Insurance Services

Unknown

"In the past year, I've opened more than 25 new accounts and have more than quadrupled my initial investment. Their customer service is outstanding, which isn't always true for others I've encountered in the industry. I would definitely recommend them to anyone."

Project for Schrock Construction Inc.

Unknown

Will Schrock has been in business for 33 years. We decided to expand our commercial roofing division and initially attempted direct mail by sending out 6,000 flyers, but it yielded minimal success. Consequently, I suggested exploring a new strategy and reached out to TeleContact Resource Services to discuss using mailers followed by phone calls to arrange appointments. The team at TeleContact Resource Services performed exceptionally well in reaching out and securing appointments. We received "zero" complaints from the prospects they contacted, which we believe sets a high standard for personal relationships. In the first month, TeleContact Resource Services arranged 23 appointments, totaling 88 appointments over a span of three and a half months. Selling roofing is not a one-off engagement, as commercial roofing expenses range from $10,000 to $40,000. As a result of this initiative, we currently have signed contracts amounting to over $300,000 in new roofing business. I am confident we will finalize several more of these appointments. Once again, Schrock Construction Inc. endorses TeleContact Resource Services for anyone looking to be proactive in the marketplace; you won’t regret it! - Chet L., Marketing Consultant for Schrock Construction Inc.

7 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

N/A

Cost Rating

N/A

What Clients Have Said

"TeleContact Resource Services delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

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Customer Support Outsourcing

Outbound Lead Generation

Appointment Setting Services

Industry Recognitions

A+ Rating with the Better Business Bureau

View source

Top 10 Vendors in the Global Telemarketing service

View source

Locations

Headquarters

6436 Oakdale Road

Riverbank, California, United States 95367

+18005510567

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