Specialty Answering Service
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Overview
10 - 49
Employees
1985
Year Founded
ABOUT SPECIALTY ANSWERING SERVICE
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Specialty Answering Service (SAS) is a 24/7 live answering service provider that supports over 5,000 businesses across nearly all industries. With more than 40 years of experience, SAS offers dependable, customized call handling solutions that enable organizations to remain responsive and professional at any time. The company focuses on personalized call scripting and adaptable call workflows, allowing each service to be customized to meet individual client needs. Our team consists of 30 dedicated sales and support professionals, along with over 300 trained operators located throughout the United States, ensuring consistent, high-quality service at scale. Clients can utilize a proprietary web portal and mobile app for real-time access to call activity, messages, and reports. This combination of technology and live support helps businesses optimize their operations, seize more opportunities, and enhance caller experiences. SAS’s dedication to quality, innovation, and customer service has established it as a trusted partner for thousands of organizations nationwide. For more information or to get started, please contact Specialty Answering Service at 888-532-4794 to connect with a live representative today.
Languages Spoken
EnglishSpanish
HIGHLIGHTS
10 - 49
Employees
1985
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Since its inception in 1985 as a modest answering service in Philadelphia, SAS has evolved into a leading virtual answering service dedicated to supporting diverse industries including HVAC, medical, and plumbing. Recognizing the challenges businesses face in managing customer communications, SAS provides trained support staff and multilingual call centers capable of servicing thousands of clients nationally and internationally. Committed to enhancing productivity and customer satisfaction, our live-operator services ensure calls are never missed, helping prevent customer frustration and loss. With a focus on reliability, affordability, and exceptional customer care, SAS partners with organizations to foster growth, demonstrating a proven track record of excellence within the customer service industry.