Southwest Recovery Services

Southwest Recovery Services is a B2B debt collection and accounts receivable management company based in Addison, Texas, operating on a contingency basis. Established in 2004 by Steven Dietz, who has been part of the commercial collections sector since 1996, the company has 12 locations in Texas, Georgia, Ohio, Colorado, Oklahoma, Missouri, and Florida. It focuses on recovering commercial debts for clients in various industries, including logistics, property management, healthcare, oil and gas, automotive finance, utilities, insurance, subrogation, and government. The firm operates on a contingency basis, meaning clients incur no upfront costs and only pay a fee—which can range from 25% to 35%—once a recovery is achieved, depending on the age and volume of the account. Southwest Recovery Services adheres to strict compliance standards in line with the FDCPA, Regulation F, and relevant state laws. It is licensed in 20 states and utilizes a specialized technology suite that includes Aktos.ai, Skit.ai, TCN, Collectwise, and Experian for managing large portfolios with accuracy and complete compliance documentation. In addition to traditional debt recovery, the firm also offers early-out programs, revenue cycle management, accounts receivable BPO, and consulting services to help organizations enhance their credit and collections processes. With nearly thirty years of experience in the industry, Southwest Recovery Services merges the capabilities of a national agency with local market knowledge across its 12 commercial hubs, providing compliance-focused, results-oriented recovery without retainers and fees for unsuccessful collections.