Smiledog "Your Receptionist"
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2006
Year Founded
ABOUT SMILEDOG "YOUR RECEPTIONIST"
Helping business owners get their day back!
Smiledog focuses on providing daytime virtual reception services for small to medium-sized business owners and appointment scheduling for healthcare professionals. Our operating hours are from 7:30 AM to 8 PM, Monday to Friday, and 9 AM to 5 PM on Saturdays, all in Eastern Time. We tailor our services to align with your customer service call flows, aiming to integrate seamlessly into your business so that your clients feel as though you've hired someone internally. We serve a variety of clients, including lawyers, business owners, seasonal enterprises, and many other types of businesses. Our priority is to identify how we can best assist you and to ensure we design your account for optimal success from the outset. Additionally, we specialize in working with physiotherapists, massage therapists, chiropractors, psychologists, and multi-disciplinary clinics, helping them integrate with their booking software. We currently support platforms such as Acuity, Booker, Booksy (formerly Genbook), Calendly, Cliniko, ClinicSense, Charm, JaneApp, Mindbody, Setmore, and Square.
Languages Spoken
EnglishFrench
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2006
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
At Smiledog, we prioritize every call with warmth and professionalism, ensuring each client feels valued and cared for. Inspired by Dale Carnegie's philosophy that a smile leaves the best impression, our team greets callers with genuine positivity and compassion, even over the phone. Our name, drawn from our beloved family dogs, reflects the joyful and welcoming spirit we bring to customer service. We commit to consistently improving our work, striving to 'WOW' every person we connect with. Understanding the demands of running a business, we handle customer calls seamlessly, freeing clients to focus on their core operations. With Smiledog, you can trust reliable, friendly support that puts your customers first—always answering with a smile and dedication to excellence.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr