ShyftOff
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Overview
10 - 49
Employees
2020
Year Founded
ABOUT SHYFTOFF
Improving Contact Centers with Better Agents
ShyftOff streamlines on-demand staffing for call centers. Our GigCX solution addresses challenges in contact center customer experience. Companies can adjust their contact center workforce to match demand fluctuations using highly skilled talent based in the U.S. Our partners typically experience an average savings of 35% compared to their in-house expenses or those with BPO partners. Enhance your contact center staffing, reduce operating costs, and elevate customer experience with GigCX.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
100% Recruitment & Staffing Services
About the Team
OUR STORY
Founded in Tampa, Florida in 2020, ShyftOff has evolved from a gig solution into the only Agentic Workforce Delivery Platform that automates contact center operations with a single click. Emphasizing the crucial role of people, ShyftOff empowers individuals to work autonomously and meaningfully, creating impactful customer experiences. Their mission is to simplify workforce operations in contact centers by delivering efficiency, quality, and flexibility simultaneously. Guided by core values like perseverance, smart speed, continuous innovation, clear communication, and accountability, ShyftOff aims to revolutionize the outdated contact center model. The company's leadership comprises experienced professionals dedicated to blending people, AI, and automation to reduce costs and enhance service quality. Committed to transforming work culture, ShyftOff invites passionate individuals to join their innovative journey.
