
Rush Sender
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Overview
10 - 49
Employees
2021
Year Founded
ABOUT RUSH SENDER
Omnichannel customer support service
Rush Sender is a professional messaging platform designed for customer support teams. It features an all-in-one shared inbox that consolidates communications. The solution includes chatbots and message templates to automate conversations across various messaging platforms such as Messenger, WhatsApp, Instagram, and Viber. Additionally, it captures comments from advertisements and social media, and incorporates an AI-powered GPT-3 text generation support co-pilot. With an automated support assistant and multilingual voice capabilities, Rush Sender serves as a cloud-based customer support system aimed at helping e-commerce retailers and other businesses communicate more efficiently with their customers. It accomplishes this by consolidating all client interactions—chats, comments, social media posts, and emails—into a single inbox, which significantly reduces response times, especially when support agents are addressing the same inquiries from multiple channels.
LANGUAGES SPOKEN
DutchEnglish
HIGHLIGHTS
10 - 49
Employees
2021
Year Founded
Services
Focus
Industries
Clients
Services Provided
45% Customer Support Outsourcing
55% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
Locations
Headquarters
Herengracht 597, 1017 CE Amsterdam