R
Ring-Thru
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Overview
2 - 9
Employees
2018
Year Founded
ABOUT RING-THRU
Answering and Dispatch for 24/7 companies
Ring-Thru offers automated answering and dispatch services outside of regular hours. Our distinctive technology enables us to operate more quickly, accurately, and cost-effectively. For your on-call business, Ring-Thru performs two key functions: we categorize incoming calls as spam, urgent, or non-urgent. Spam calls are discarded, while non-urgent calls can leave messages that are sent to your team via email. Urgent calls are directed to your on-call agent, with continued attempts made to contact your team until someone accepts the job, ensuring the customer receives a prompt response. This entire process occurs almost instantly, with your on-call agent being notified by Ring-Thru even before the customer finishes the call.
LANGUAGES SPOKEN
English
HIGHLIGHTS
2 - 9
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided
70% Customer Support Outsourcing
30% Escalation Management Process Design