RESOLV.GLOBAL is a prominent provider of scalable B2B outsourcing solutions, delivering a wide range of services across multiple sectors. BUILD YOUR OFFSHORE OR NEARSHORE TEAM Resolv.Global connects you with qualified professionals across various roles, including customer support, sales, finance, technology, and healthcare. Whether you require a single position filled or want to establish a complete offshore team, we are here to assist. Call Centre Agent (Inbound/Outbound) - Responsible for managing customer calls, addressing inquiries, providing product details, and documenting interactions. Customer Service Agent - Delivers top-notch support across chat, email, and voice for both B2B and B2C clients. Collections Agent - Conducts outbound calls to recover overdue payments, resolve disputes, and negotiate payment arrangements. Technical Support Representative - Offers initial support for queries related to software, applications, and devices. Team Leader / Supervisor - Manages a team of agents, oversees key performance indicators, coaches team members, and reports to delivery managers. We continue to expand our network across various roles in customer experience, sales, back office, finance, and IT. Rather than functioning as a vendor, we operate as an extension of your team. Together, we develop your offshore or nearshore solution with shared responsibility, clear objectives, and built-in accountability. Whether you require 24/7 customer support, back-office processing, or specialized services, our adaptable work-from-home and on-site models guarantee outstanding service delivery—anywhere in the world.