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Patient Calls

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Overview

50 - 249

Employees

1998

Year Founded

ABOUT PATIENT CALLS

Full Scale Medical Answering Service

Designed specifically for the medical sector and backed by more than 15 years of experience, PatientCalls.com was established to handle, manage, and safeguard all Personal Health Information (PHI) collected around the clock, every day of the year, while adhering to your quality and accuracy standards. Our tailored call processing, sophisticated message scripting, and exclusive real-time on-call scheduling and tracking enable you to control how each call is managed.

Languages Spoken
English
HIGHLIGHTS

50 - 249

Employees

1998

Year Founded

Services
Focus
Industries
Clients
Services Provided
50% Appointment Setting Services
35% Healthcare Services
15% Emergency Services

About the Team

OUR STORY
PatientCalls.com was established with a dedicated focus on the medical sector, evolving from a general call center into a specialized HIPAA-compliant medical answering service. With over two decades of experience, the company has developed proprietary technology designed to safeguard all patient and personal health information while ensuring accuracy and alignment with organizational requirements. Supporting thousands of medical providers nationwide, PatientCalls experiences steady growth primarily driven by client referrals, reflecting trust and satisfaction. Emphasizing exceptional customer service, their agents are trained specifically for healthcare needs, motivated by helping patients. More than a call center, PatientCalls serves as a virtual staff augmentation partner, delivering reliable, secure, and patient-centered communication support 24/7.

Locations

Headquarters

3000 W. Valley Forge Cir., Suite 3800

King of Prussia, Pennsylvania, United States 19406