
One Point One Solutions Ltd
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Overview
1000 - 9999
Employees
2006
Year Founded
ABOUT ONE POINT ONE SOLUTIONS LTD
Business Process Partner
One Point One Solutions operates as a comprehensive provider in BPO, KPO, IT Services, Technology & Transformation, and Analytics. Established in 2006, the company delivers extensive solutions in technology, accounting, skill development, and analytics. In 2024, it acquired a significant interest in ITCube Solutions Pvt Ltd., an IT and BPM/KPO firm based in Pune and Cincinnati, Ohio. With over 20 years of experience, ITCube Solutions caters to a global clientele across various sectors and has a strong presence in the USA, England, Netherlands, Germany, GCC countries, India, Singapore, and Australia. The company operates 6 service centers in Navi Mumbai, Gurgaon, Chennai, Bangalore, Indore, and Pune, with more than 5,600 seats available per shift, serving a wide range of industries including BFSI, Retail, E-commerce, and Healthcare. Its offerings include services such as Originations, Customer Services, Sales, Collections, Tech Helpdesk, Construction Bid Management, and Medical Record Retrieval and Summarization, among others. Since its listing in 2017, the brand has developed a strong portfolio with over 50 prominent clients, enhancing operational rigor and productivity through Gamification in Performance Management, based on the COPC framework and employing Generative AI, Chat GPT, and Intelligent Automation to provide value across various industry segments.
LANGUAGES SPOKEN
EnglishHindi
HIGHLIGHTS
1000 - 9999
Employees
2006
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
50% Business Plan Development
50% Operational Process Consulting
About the Team
OUR STORY
At 1Point1, we transcend traditional outsourcing by blending 17 years of global expertise, advanced AI technology, and skilled outsourcing to propel businesses to new heights. Serving as an extension of your team from the outset, we anticipate challenges and deliver innovative, stable solutions focused on your success. Our scalable services enhance customer experiences through comprehensive data analysis across channels, facilitating personalized and meaningful interactions. Committed to excellence, transparency, and accountability, we hold rigorous certifications like ISO 9001:2015 and SOC2, ensuring security and quality. As a publicly listed company, 1Point1 fosters transformative partnerships that not only drive business success but also positively impact communities worldwide.